Find senior technical support engineer Jobs in county cork

Enterprise Tech Supp Advisor (ETP700)
One Identity —Cork, County Cork
- Full-time
- Azure
- Customer service
- Windows
11d
CSA Construction Manager
Winthrop Technologies —Clonakilty, County Cork
- Full-time
- Master's degree
- Bachelor's degree
- Communication skills
Quick apply
Senior / Intermediate Mechanical Engineer
EDC Engineering Design Consultants LTD. —Cork, County Cork
- Overtime
- Hybrid work
- Microsoft Office
- Master's degree
- Leadership
- Annual leave
- Work from home
Quick apply
Senior Engineer - Development Infrastructure
AECOM —Cork, County Cork
- Full-time
- Hybrid work
- AutoCAD
- Bachelor's degree
- No degree
Engineer, Snr Electronic Design
Moog Inc. —Carrigaline, County Cork
- Full-time
- Management
- Analysis skills
- In-person
Associate:Cost Management
AECOM —Cork, County Cork
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Contracts
Graduate Engineer
Climeaction —Cork, County Cork
- €40,000 a year
- Full-time
- AutoCAD
- Microsoft Excel
- Engineering
- Annual leave
Quick apply
Level 2 Engineer
Ekco —Cork, County Cork
- Customer service
- Windows
- IT
Quick apply
Senior Electrical Engineer - Substations (ROI)
AECOM —Cork, County Cork
- Full-time
- Hybrid work
- English
- Electrical Engineering
MES Engineer
INDEFF —Cork, County Cork
- Computer Science
- Engineering
- SQL
Manager, Site Reliability Engineering - Storage Layer Service
MongoDB —Cork, County Cork
- Hybrid work
- Microsoft Excel
- Azure
- AWS
12d
Service Desk Engineer
Westbourne IT Global Services —Cork, County Cork
- €35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Windows
- Microsoft Office
Quick apply
3d
Senior Associate Electrical Engineer
Tetra Tech —Cork, County Cork
- Call to connect
- Project management
- Mentoring
- Manufacturing
4d
Tech Lead, Android Core Product - Cork, Ireland
Speechify —Cork, County Cork
- Remote
- Doctoral degree
- Communication skills
CSA Quantity Surveyor (Belgium)
PM Group —Cork, County Cork
- Full-time
- English
- Bachelor's degree
- Contracts
Senior Civil Engineer
Ayesa —Cork, County Cork
- Full-time
- Hybrid work
- Project management
- Bachelor's degree
- Leadership
- Annual leave
- Employee assistance program
Quick apply
Principal Environmental Scientist
AtkinsRéalis —Cork, County Cork
- Full-time
- Hybrid work
- Microsoft Excel
- Master's degree
- Mentoring
Senior Civil Engineer (Roads & Transportation)
AECOM —Cork, County Cork
- Full-time
- Hybrid work
- Civil Engineering
Staff Full-Stack Engineer
Cloudera —Cork, County Cork
- Full-time
- Java
- SQL
- JavaScript
- Annual leave
Associate Director - Development Infrastructure
AECOM —Cork, County Cork
- Full-time
- Hybrid work
- Master's degree
- Civil Engineering

I want to receive the latest job alerts for senior technical support engineer in county cork

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior technical support engineer jobs near county cork

Engineer jobs in Cork, County Cork

Technical Lead jobs in Cork, County Cork

Senior Civil Engineer jobs in Cork, County Cork

Quantity Surveyor jobs in Cork, County Cork

Site Reliability Engineer jobs in Cork, County Cork

Full Stack Developer jobs in Cork, County Cork

Senior Electrical Engineer jobs in Cork, County Cork

Entry Level Engineer jobs in Cork, County Cork

Structural Engineer jobs in Galway, County Galway

Qa Qc Engineer jobs in Dublin, County Dublin

Automation Engineer jobs in Dublin, County Dublin

Aircraft Engineer jobs in Dublin, County Dublin

Electrical Engineer jobs in Galway, County Galway

Technical Lead jobs in Limerick, County Limerick

Technical Lead jobs in Dublin, County Dublin

Entry Level Technical Support jobs in Dublin, County Dublin

Technical Lead jobs in Remote

Team Lead Software Developer jobs in Dublin, County Dublin

Technical Designer jobs in Dublin, County Dublin

Technical Support Amazon jobs in Dublin, County Dublin

Enterprise Tech Supp Advisor (ETP700)

One Identity -
Cork, County Cork

Apply Now

Job details

Full-time
11 days ago

Qualifications

Microsoft Windows Server
ASP.NET
System administration
Azure
Kubernetes
IIS
Visual Basic
Customer service
C#
Microsoft SQL Server
Windows
Technical support
.NET
SQL
OOP
Docker
Bachelor's degree
LDAP
Scripting
DNS
Angular
SharePoint
Technical writing
Data collection
Phone etiquette
PL/SQL
Communication skills
PowerShell
Active Directory
Debugging
T-SQL

Full job description

Overview:

Do you want to work in a fun and supportive environment?

At One Identity we know that companies with a strong positive culture perform so much better. That is why every day we strive to create a collaborative and inclusive working environment where our people can feel empowered to succeed.

One Identity is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. We are currently looking for a Senior Support Engineer, to join the One Identity Team in Ireland. We are fanatical and customer-focused and are proud to support the most complex customers who have the highest IT demands in the world. It’s exciting, it’s rewarding, it’s hard work, and offers career and personal growth.

The position is for a problem solver to provide enterprise-wide support service for our range of game-changing and award-winning solutions range. You will be part of a collaborative team providing telephone and email assistance to our customer and partner base. We as a team believe in honest communication, share creativity, and welcome different perspectives. There is a winning culture built on a platform of integrity with the spirit of innovation. We will also provide mentoring, training, and opportunities for you to fulfill your ambitions and potential.

Responsibilities:

Our engineers work as part of a Global team to provide a high standard of technical support to customers on the Identity Manager Solution. Your stellar customer service and handling skills and the ability to interface, collaborate, and prioritize customer issues with development and effectively communicate solutions to customers are crucial to the role. An ability to work across regional boundaries with Country and Product Managers to ensure product quality and stability and a determination to professionally manage and resolve several potentially complex issues on a Windows platform is required.

As a Senior One Identity Manager Support Engineer, you will be involved in the following activities, but not limited to:

You will manage Cases and any ongoing Escalations.
You will collaborate with the other members of the Global Support Team.
You will invest in the Knowledge-Centered Methodology (KCS) and contribute to the Support Portal.
You will participate in activities relating to product improvement and demand reduction.
You will provide a high-quality service delivery experience to the internal and external stakeholders.

Qualifications:

The successful candidate will bring to the role prior technical support experience at an enterprise level including development or system administration and technical writing skills.

Required technologies:

You should have 2+ years’ experience managing and troubleshooting Active Directory (User/Group Administration, ADSI Edit, Replication, Permissions, Group Policies)
You should have 2+ years’ experience with enterprise network configuration, DNS, and troubleshooting methods
You should have prior experience of working on Microsoft SQL Server/Scripting
You should have experience with VB .NET or experience in another object-oriented and event-driven programming language and the willingness to learn VB .NET
You should be aware of the Change Control Process

You also bring to the role strong customer orientation, excellent phone etiquette, and excellent interpersonal communication skills including verbal, written, and the ability to multitask. Your experience gives you the ability to define problems, collect data, establish facts, draw valid conclusions, and provide resolutions in order to achieve customer satisfaction. You can work independently and in a team, with strong troubleshooting and diagnostic skills to find a resolution, and have the willingness to pick up new knowledge and general concepts of the technology within One Identity products.

Desirable technologies:

Knowledge and experience with Object Oriented Programming
Familiarity with debugging tools/techniques (e.g. WebEx/GoToMeeting)
Knowledge of Transact SQL (T-SQL) or PL/SQL scripting
Knowledge of database design (entity-relationship model, normalization)
Working knowledge of LDAP, Understanding of Schema and Kerberos
Experience with Internet Information Services for Windows
Prior exposure to Kubernetes

In addition, you will gain exposure to some or all of the following technologies:

Operating Systems: Windows Server
Databases: Microsoft SQL Server
Target Systems: Active Directory, Exchange, LDAP, SAP, Sharepoint
Networking: DNS, HTTP, SMTP
Web: IIS, ASP.NET, Angular
Virtualization: Azure, Docker,
Languages: C# .NET , Powershell, VB .NET
Cloud: Cloud access provisioning, Identity federation, Security Assertion Markup Language (SAML)

Education:

Undergraduate degree 'preferred' or relevant experience in the field of IT.

One Identity Management

As a Support Engineer, you will be supporting European/Global customers for Identity Manager and Data Governance Edition

https://www.oneidentity.com/products/identity-manager/

https://www.oneidentity.com/products/identity-manager-data-governance/

https://www.oneidentity.com/solutions/identity-governance/

Additional Information

Case Studies & Customer Stories

https://www.oneidentity.com/customer-stories

Company Description

One Identity enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure to help fuel innovation and drive their businesses forward. With team members around the globe, we intend to continue to grow revenues and add value to customers.

When you join our team, you will have the opportunity to build and develop products at a scale few others can provide. Our product portfolio serves a large base of customers and we are addressing the strategic imperatives for enterprise businesses. Working with some of the most talented employees the industry has to offer, we provide enhanced career opportunities for team members to learn and grow in a rapidly changing environment.

Why work with us?

Life at One Identity means collaborating with dedicated professionals with a passion for technology.
When we see something that could be improved, we get to work inventing the solution.
Our people demonstrate our winning culture through positive and meaningful relationships.
We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
Our team members’ health and wellness is our priority as well as rewarding them for their hard work.

One Identity is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: One Identity is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at One Identity are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. One Identity will not tolerate discrimination or harassment based on any of these characteristics. One Identity encourages applicants of all ages.

Come join us. For more information, visit us on the web at One Identity Careers | Explore Opportunities with the OI Team

Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com or @oneidentity.com

Refine Your Search

senior technical support engineer jobs in county cork

Enterprise Tech Supp Advisor (ETP700)

CSA Construction Manager

Senior / Intermediate Mechanical Engineer

Senior Engineer - Development Infrastructure

Engineer, Snr Electronic Design

Associate:Cost Management

Graduate Engineer

Level 2 Engineer

Senior Electrical Engineer - Substations (ROI)

MES Engineer

Manager, Site Reliability Engineering - Storage Layer Service

Service Desk Engineer

Senior Associate Electrical Engineer

Tech Lead, Android Core Product - Cork, Ireland

CSA Quantity Surveyor (Belgium)

Senior Civil Engineer

Principal Environmental Scientist

Senior Civil Engineer (Roads & Transportation)

Staff Full-Stack Engineer

Associate Director - Development Infrastructure

I want to receive the latest job alerts for senior technical support engineer in county cork

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected