Find german customer service Jobs in dublin, d

Lead Claims Assessor
Zurich Insurance —Dublin, County Dublin
- Part-time
- Microsoft Word
- Microsoft Excel
- Mentoring
- Life insurance
Account Manager
XENON ARC INC —DUBLIN 2, County Dublin
- Up to €45,000 a year
- Full-time
- Sales
- English
- Microsoft Office
- Work from home
Quick apply
Account Manager German Market M/F
Crédit Agricole Assurances —Dublin, County Dublin
- Sales
- English
- Banking
Accountant
Canada Life Group Services —Dublin, County Dublin
- Oracle
- No degree
- Accounting
1d
Product Specialist, Media & Production - German Speaking
Getty Images —Dublin, County Dublin
- Hybrid work
- Sales
- Customer service
- English
- Employee stock purchase plan
- Annual leave
Quick apply
Employee Lifecycle Specialist
Perrigo —DUBLIN 2, County Dublin
- Hybrid work
- Microsoft Powerpoint
- Spanish
- Microsoft Excel
Trust and Safety Team Lead, International
Whatnot —Dublin, County Dublin
- €63,000–€70,000 a year
- Full-time
- Microsoft Excel
- English
- SQL
- Work from home
Front Desk Agent (m/f/d)
Goodtime International Entertainment —Dublin, County Dublin
- Full-time
- Hospitality
- Customer service
- English
Quick apply
Manager, Relationship Managers (EMEA)
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- AI
- Annual leave
- Work from home
3d
Financial Accountant
Allianz —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
Guest Experience & Quality Officer (m/f/d)
Goodtime International Entertainment —Dublin, County Dublin
- Full-time
- Hospitality
- Customer service
- English
Quick apply
Sr Energy Procurement Manager, EMEA Energy & Water Team
Amazon Data Services Ireland Limited - A65 —Dublin, County Dublin
- Full-time
- Spanish
- Engineering
- AWS
Head of AI Safety
Deutsche Bank —Dublin, County Dublin
- Call to connect
- Hybrid work
- AI
- Communication skills
- Gym membership
2d
Account Manager - SMB - DACH Market
TikTok —Dublin, County Dublin
- Management
- Social media management
- English
Channel Manager, DACH [German Fluency]
Vanta —Dublin, County Dublin
- Full-time
- English
- IT
- AI
- Annual leave
Sales Lead, SMB Performance Solutions - DACH
TikTok —Dublin, County Dublin
- Sales
- English
- Project management
2d
Solutions Engineer
Payrails GmbH —Dublin, County Dublin
- Full-time
- Hybrid work
- Spanish
- English
- Java
Information Security Program Manager_1570
Allianz —Dublin, County Dublin
- Full-time
- Computer Science
- English
- Bachelor's degree
- Employee discount
Indirect Tax Consultant
AVASK —Dublin, County Dublin
- €30,000–€35,000 a year
- Hybrid work
- Communication skills
Quick apply
Cloud Platform Support Engineer III
Guidewire Software —Dublin, County Dublin
- Weekend availability
- Salesforce
- English
- Java

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Lead Claims Assessor

Zurich Insurance -
Dublin, County Dublin

Apply Now

Job details

Part-time | Full-time

Benefits

Life insurance

Qualifications

Microsoft Word
Microsoft Excel
Mentoring
Communication skills
German

Full job description

Job Summary

Zurich Life is expanding its Risk Claims Team in line with our growing protection business. We are looking for an ambitious individual who is passionate about delivering an exceptional customer experience at moments that matter most.

Reporting to the Head of Claims, this newly created role is an exciting opportunity to take on a senior position within a dynamic and supportive environment, working across our Individual Protection and Group Protection portfolios. If you have strong technical expertise and enjoy mentoring others, shaping process improvements, and collaborating across teams, this role offers an ideal next step in your career.

This role is a controlled function under the CBI Fitness and Probity Standard.

Your Role

As a Lead Claims Assessor, you will play a key part in ensuring we deliver fair, timely, and compassionate claims decisions. Your responsibilities will include:

Leading the assessment and signing off on complex Death, Critical Illness, and Income Protection claims.
Providing coaching, mentorship, and training to junior assessors to support their development.
Managing customer, employer, and broker queries with professionalism and empathy, representing Zurich Life in the market when required.
Applying established best practices to consistently meet standards in accuracy, compliance, and service quality.
Coordinating claim processing and ensuring timely payment of benefits.
Ensuring all decisions adhere to Zurich’s risk and compliance policies.
Collaborating closely with internal stakeholders to share insights, resolve queries, and drive continuous improvement.
Supporting the Head of Claims on strategic initiatives and project work.

Your Skills and Experience

We’d love to hear from you if you have:

A strong track record in Risk Claim Assessment, ideally across Life, Income Protection, and Critical Illness products; or senior experience in a related area with a Life Insurance Company.
Excellent attention to detail and a genuine commitment to customer care.
Confident communication skills, with experience engaging with customers, employers, and brokers.
Proficiency in Microsoft Word and Excel.
The ability to manage competing priorities and work effectively under pressure.
A collaborative mindset and willingness to support team development.
The ability to meet and maintain CBI Minimum Competency Code requirements.
German language skills (an advantage but not required).
3rd level qualification and / or relevant professional qualifications such as Actuarial, Legal or medical/Nursing would be an advantage.

Additional Information

Primary work location is Blackrock, Co.Dublin.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are

Zurich is one Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford.

Zurich is a strong brand, Zurich in Ireland is part of Zurich Insurance Group, a leading multi-line insurer that serves its customers in global and local markets. Our 55,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer a competitive compensation package and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.

At Zurich we are an equal opportunity employer. We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

Apply Now

Refine Your Search

german customer service jobs in dublin, d

Lead Claims Assessor

Account Manager

Account Manager German Market M/F

Accountant

Product Specialist, Media & Production - German Speaking

Employee Lifecycle Specialist

Trust and Safety Team Lead, International

Front Desk Agent (m/f/d)

Manager, Relationship Managers (EMEA)

Financial Accountant

Guest Experience & Quality Officer (m/f/d)

Sr Energy Procurement Manager, EMEA Energy & Water Team

Head of AI Safety

Account Manager - SMB - DACH Market

Channel Manager, DACH [German Fluency]

Sales Lead, SMB Performance Solutions - DACH

Solutions Engineer

Information Security Program Manager_1570

Indirect Tax Consultant

Cloud Platform Support Engineer III

I want to receive the latest job alerts for german customer service in dublin, d

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