Find german customer service Jobs in dublin, d

Junior Systems Analyst
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Account Executive 3 - DACH
Wrike —Dublin, County Dublin
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Wibit Consulting & Services (WibitCS) —Dublin, County Dublin
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Regional Sales Manager - DACH
Tour Partner Group —DUBLIN 18, County Dublin
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D-Wave Quantum Inc. —Dublin, County Dublin
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Software Development Engineer in Test
Canada Life Group Services —Dublin, County Dublin
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Senior Manager- Origination and Development
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Junior Systems Analyst

Canada Life Group Services
Dublin, County Dublin

Apply Now

Job details

2 days ago

Qualifications

Jira
Data modelling
Software troubleshooting
XML
Sales
English
Microsoft Office
Confluence
Communication skills
German

Full job description

Junior Systems Analyst

Location: Dublin, IE

Company: Canada Life Group Services

Description:

Canada Life Europe (CLE) employs over 600 people across its Irish and German offices and serves over 500,000 customers in the German market. It focuses on pensions and individual protection products, offering a combination of unit-linked funds, unitised-with-profits funds and variable annuity business within its pension products.

Currently CLE is amongst the top six companies in the German broker market and its goal is to become a Top 3 Broker Provider in the market.

CLE is seeking a Junior Systems Analyst to join our System Analysts’ team within Information Services (I.S.). The overall I.S. function has over 120 people in the team.

Role Overview

Canada Life Europe requires a Junior Systems Analyst to work on I.S. projects, initially on the Point of Sales Delivery team. This individual will work with the I.S. and Business teams based in Germany and Ireland, and the Canada Life Partners and Brokers based in Germany.

The successful candidate will be assigned to work under the direction of the Lead Analyst. As a team member he/she will be expected to work effectively with other team members such as Systems and QA Analysts, Project Managers and Software Developers.

This role is part of the I.S. Systems Analysis Team which is predominantly based in Dublin, Ireland. The successful candidate will be expected to work on programmes/projects across Germany and Ireland.

What you will help us to achieve

The main duties and responsibilities included in this role:

Become familiar with CLEs Point of Sales Systems and propose/implement changes as required to the systems.
Create and update technical specification documents for internal & external use
Elicit, understand and clarify the requirements of the business stakeholders
Translate requirements into business and functional specifications
Work collaboratively with the Lead Analyst based in Ireland
Work with Systems Architects/Analysts to determine potential solutions and test them for both technical and business compatibility

What you will need to be successful in the role

Essential skills and experience:

3rd level education preferably in a technical discipline, or equivalent technical experience
Knowledge of XML and XSD
Knowledge of data modelling and data formats
Ability to test and troubleshoot systems software
Understanding of recognised application/service delivery processes and methodology
Excellent communication skills
Self-motivated with a positive and flexible attitude
Excellent team player
Ability to set and work to strict project deadlines

Desired skills and experience:

Experience working as a Technical Analyst, ideally within the insurance industry, or a large multinational environment
Knowledge/experience of Confluence and Jira
Understanding of detailed analysis techniques with the ability to translate into comprehensive documentation which can be understood by Business stakeholders and I.S. alike.
Experience in electronic data exchange
Experience in at least one programming languages with the ability to write pseudo code
Experience working on eBusiness, Web Application and Web Services projects
Understanding of insurance business practices and processes

The Person

The successful candidate will ideally:

Be educated to technical degree level, or equivalent experience
Fluent in German and English
Have excellent analytical, problem-solving, and documentation skills
Have some experience working as Technical Analyst
Have experience with XML, XSD, PDF Editors, MS Office Suite
Be a dynamic individual who is a motivated self-starter and excellent team player
Have professional communication skills with a ‘can do’ attitude
Be customer focused and result driven

The company reserves the right to draw up a shortlist as part of the selection process. Where Agency assistance is required the Canada Life Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Canada Life by Recruitment Agencies will not be accepted for this role.

Even if you don’t see yourself reflected in every job requirement listed on the posting above, we encourage you to reach out and apply if you feel you are a good fit for the role. We are committed to creating a more equitable, inclusive and diverse company, and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation and life experiences to apply.

Canada Life Group Services is proud to be an Equal Opportunities employer. We have created an environment of inclusion and growth to help people achieve their potential, to ensure they can bring their whole selves to work and to feel valued. We celebrate diversity of thought and perspective and want all of our employees to feel valued, respected and supported. We have built a culture that promotes equality and inclusion for all of our current and future employees and strive to ensure that our behaviours, processes and practices are aligned to this culture.

If you require any accommodations during the recruitment process please contact [email protected] and we will be delighted to ensure you are fully supported to be your best.

CLGS supports Equal Opportunity and is regulated by the Central Bank of Ireland.

Apply Now

Refine Your Search

german customer service jobs in dublin, d

Junior Systems Analyst

Account Manager - SMB - DACH Market

Channel Manager, DACH [German Fluency]

Sales Lead, SMB Performance Solutions - DACH

Solutions Engineer

Information Security Program Manager_1570

Indirect Tax Consultant

Cloud Platform Support Engineer III

Account Executive 3 - DACH

Inside Sales Representative with german

Regional Sales Manager - DACH

Strategic Account Executive - Global

Senior Manager, Government Relations (Europe)

Software Development Engineer in Test

Senior Manager- Origination and Development

Senior Software Engineer - Backend & Infrastructure (f/m/d)

Installer Underfloor Heating

Senior Solutions Engineer - 11 month FTC - (French Speaking)

Supply Chain Planning Transformation & Design Lead

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