Find Insights analyst Jobs in Dublin, D

Lean Six Sigma Digital Transformation Leader
Teleperformance —Dublin 07, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Data Analyst, Healthcare Economics
Optum —Dublin, County Dublin
- Full-time
- Azure
- Research
- SQL
Senior Data Analyst - Bilingual French/ English
Indeed —Dublin, County Dublin
- €56,000–€84,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Doctoral degree
- Annual leave
Quick apply
Qualtrics Platform Analyst
Citco —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Research
- SQL
Associate Director, Data Analytics. Healthcare Economics
Optum —Dublin, County Dublin
- Full-time
- Azure
- Research
- Master's degree
Business & Test Analyst
Ayvens —Dublin, County Dublin
- Part-time
- Azure
- DevOps
- English
Creator Experience Policy Analyst, YouTube Monetization Trust and Safety
YouTube —Dublin, County Dublin
- €84,000–€86,500 a year
- Weekend availability
- Bachelor's degree
- No degree
- AI
7d
Portfolio Analyst
AXA —DUBLIN 1, County Dublin
- Microsoft Word
- Microsoft Excel
- SQL
6d
Lead Software Engineer (Python, Node.js, AWS, AI/ML)
Ellucian —DUBLIN 4, County Dublin
- Full-time
- Java
- Master's degree
- AWS
- Annual leave
- Referral programme
Capacity Planning Manager, CDP EMEA
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Leadership
- Analytics
Trainee Actuary/Pricing Analyst - 12 Month FTC
AXA —DUBLIN 1, County Dublin
- Computer Science
- Engineering
- Microsoft Office
5d
Analyst - Proposal Writer
StepStone Group —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Reference Data Associate - Nordic Language Requirement
Intercontinental Exchange Holdings, Inc. —DUBLIN 2, County Dublin
- €34,000–€38,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- English
Application Development & Integration Specialist
Ayvens —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- SQL
- Analysis skills
Principal Data Scientist
Optum —Dublin, County Dublin
- Full-time
- Computer Science
- Research
- Master's degree
Principal Data Analyst, Paid media
Workhuman —Dublin, County Dublin
- Full-time
- SQL
- Project management
- Scripting
GRC Analyst
Sitecore —Dublin, County Dublin
- Full-time
- Bachelor's degree
- SharePoint
- AI
Senior Risk Analyst
U.S. Bank National Association —DUBLIN 18, County Dublin
- €64,515–€75,900 a year
- Full-time
- Finance
- Bachelor's degree
- Business
8d
Transformation Business Analyst
Cornmarket —Dublin, County Dublin
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Continuous improvement
- Annual leave
- Life insurance
Quick apply
8d
Senior Manager, Accounts Receivable, Credit & Collections
Anthropic —Dublin, County Dublin
- €170,000–€220,000 a year
- Microsoft Excel
- Oracle
- Sales

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Lean Six Sigma Digital Transformation Leader

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Sales
Customer service
Lean
Process improvement
Microsoft Office
Profit and loss
Six Sigma
Analysis skills
Project management
Presentation skills
Bachelor's degree
Computer skills
Data visualisation
AI
Business
Leadership
Communication skills

Full job description

Overview:

Job Title: Lean Six Sigma Digital Transformation (LSDT) Leader

Department: Operations

Management Responsibility for: NA

Travel Required: Yes / Infrequent

Reports to: Sr Director of Operations

Location: TP Office in East Point Business Park - Dublin, 5 days a week Onsite role

Contract Type: Full Time - Permanent

Grade: TBC

Job Summary / Overview

The Lean Six Sigma Digital Transformation Leader, who will be responsible for driving continuous improvement initiatives, leveraging data-driven insights, and embedding Lean Six Sigma methodologies, Digital Transformation across the organization. This role partners with business leaders to identify opportunities, streamline processes, enhance customer experience, and deliver measurable business outcomes.

Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document)

Lead and manage Lean Six Sigma projects (DMAIC, Kaizen, etc.) to improve efficiency, quality, and performance across business functions.
Analyze complex datasets to generate actionable insights and present findings to senior leadership.
Translate business challenges into improvement opportunities supported by Lean Six Sigma methodologies.
Develop, implement, and monitor KPIs to track operational performance and project impact.
Mentor, coach, and train employees on Lean Six Sigma tools, techniques, and best practices.
Partner with cross-functional stakeholders to ensure alignment between improvement initiatives and strategic business goals.
Drive a culture of continuous improvement and data-driven decision-making.
Maintain project documentation, ensuring transparency, governance, and compliance with standards.
Ability to work with Cross functional, highly matrix organization in a client facing role.
Ability to lead, provide required steer to quality, process excellence analysts
Ability to train large group on Lean, FMEA, Six Sigma Methodologies and build lean six sigma DNA
Deliver business outcome driven high impact Lean Six Sigma Projects across (Metrics, Process, Automation)
Sound understanding of QPA, RPA, AI, AGI technologies and leverage them to deliver meaningful business impact to internal/external customers.
Define and execute Lean, six Sigma Digital Transformation roadmap across portfolio of accounts.
Ability to drive RCA, bridge plan, glide paths, conduct process capability studies (CPk)
Ability to understand and explain complex problem in layman language
Conduct Design Thinking Workshops
The above list is not exhaustive, and role will evolve in terms of scope, size and scale so ability to take higher responsibilities.

Main Job Requirements

Education and Specific Training

Bachelor’s degree or equivalent experience in a call centre or business-related field (e.g., management, sales)

Special credentials

Experience of working with MSP and born in cloud clients preferred
Experience in BPO and Contact Centre environments
Experience in supporting large portfolio teams (500+) as LSDT leader

Required Skills

Technical & Functional Skills

Comprehensive computer skills
Proficient use of Microsoft Office tools including MS Word, PowerPoint, Excel, Outlook and others
Ability to use Excel’s advanced analytical tools such as run charts, histograms, pareto charts, scatter plots etc, preferred
Technical support, Customer Service, Trust & Safety domain experience preferred

Qualifications & Skills

Lean Six Sigma – Green Belt & Black Belt required. Master Black Belt strongly preferred.
12+ years of experience in process improvement, operational excellence, or business transformation.
Proven ability to deliver measurable improvements in efficiency, quality, and cost reduction.
Strong analytical skills with experience in data visualization and reporting tools
Excellent leadership, coaching, and stakeholder management skills.
Strong communication & presentation skills with the ability to influence at all levels of the organization.
Project management expertise with the ability to handle multiple initiatives simultaneously.

Key Competencies

Continuous improvement using Lean Six Sigma methodology
Kaizen, FEMEA, ADKAR
Data-driven decision-making
Change management
Continuous improvement mindset
Collaboration and stakeholder influence
Superior analytical ability
Superior communication skills
Commercially astute (P&L, Revenue Generation, Cost Optimization)
Flexibility & Availability
Sound reasoning & judgement
Excellent leadership and management skills
Planning and organizing
Lead by example / integrity
Critical thinking & problem solving
Employee & Client satisfaction orientated
Self-motivated and can motivate others
Highly advanced team building skills
Strategic and commercial thinker
High levels of resilience and focus
Coaching & developing managers into leaders
Advanced facilitation & presentation skills
Advanced KPI, SLA, OLA, XLA knowledge and understanding
Staffing & Billing models
Risk & compliance

#LI-CW1

Apply Now

Refine Your Search

insights analyst jobs in dublin, d

Lean Six Sigma Digital Transformation Leader

Senior Data Analyst, Healthcare Economics

Senior Data Analyst - Bilingual French/ English

Qualtrics Platform Analyst

Associate Director, Data Analytics. Healthcare Economics

Business & Test Analyst

Creator Experience Policy Analyst, YouTube Monetization Trust and Safety

Portfolio Analyst

Lead Software Engineer (Python, Node.js, AWS, AI/ML)

Capacity Planning Manager, CDP EMEA

Trainee Actuary/Pricing Analyst - 12 Month FTC

Analyst - Proposal Writer

Senior Reference Data Associate - Nordic Language Requirement

Application Development & Integration Specialist

Principal Data Scientist

Principal Data Analyst, Paid media

GRC Analyst

Senior Risk Analyst

Transformation Business Analyst

Senior Manager, Accounts Receivable, Credit & Collections

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