Find Service desk agent Jobs in Ireland

Sales Development Representative
Intercom —Dublin, County Dublin
- Hybrid work
- Google Suite
- Sales
- Bachelor's degree
- Annual leave
- Work from home
14d
Front of House Manager
Park Hotel Kenmare —Kenmare, County Kerry
- Weekend availability
- Hospitality
- Hotel
- Mentoring
Quick apply
Staff Product Engineer, AI
Intercom —Dublin, County Dublin
- Hybrid work
- Computer Science
- Bachelor's degree
- JavaScript
- Annual leave
- Work from home
CRM Developer
Glen Dimplex Europe Holdings Ltd —Cloghran, County Dublin
- Full-time
- Azure
- Microsoft Outlook
- Computer Science
Quick apply
1d
Enterprise Business Development Representative
Intercom —Dublin, County Dublin
- Hybrid work
- Bachelor's degree
- Mentoring
- AI
- Annual leave
- Work from home
14d
Application Security Engineer
Intercom —Dublin, County Dublin
- On call
- Hybrid work
- Windows
- Software development
- AI
- Annual leave
- Work from home
7d
Scaled Customer Success Manager
Intercom —Dublin, County Dublin
- Hybrid work
- AI
- Communication skills
- Work from home
Senior Data Engineer
Keyrock —Dublin, County Dublin
- Full-time
- Remote
- System design
- SQL
- No degree
Senior Machine Learning Scientist
Intercom —Dublin, County Dublin
- Hybrid work
- Doctoral degree
- Research
- Master's degree
- Annual leave
- Work from home
Field Marketing Manager
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Project management
- Organisational skills
- Annual leave
- Work from home
Senior Full Stack Engineer - Team Web
Intercom —Dublin, County Dublin
- Hybrid work
- Computer Science
- AWS
- Bachelor's degree
- Annual leave
- Work from home
Principal Customer Success Manager, Enterprise
Intercom —Dublin, County Dublin
- Hybrid work
- AI
- Work from home
Staff Forward Deployed Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- JavaScript
- In-person
- Communication skills
- Annual leave
- Work from home
Forward Deployed Software Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- JavaScript
- In-person
- Communication skills
- Annual leave
- Work from home
Senior Software Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- AWS
- JavaScript
- No degree
- Annual leave
- Work from home
Cloud Security Engineer
Intercom —Dublin, County Dublin
- On call
- Hybrid work
- AWS
- Software development
- AI
- Annual leave
- Work from home
4d
Senior ML Science Manager
Intercom —Dublin, County Dublin
- Hybrid work
- Doctoral degree
- Research
- Master's degree
- Annual leave
- Work from home
Principal Demo Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- Master's degree
- AI
- Python
- Annual leave
- Work from home
Principal Engineer, Web Platform – Team Web
Intercom —Dublin, County Dublin
- Hybrid work
- System design
- AWS
- JavaScript
- Annual leave
- Work from home
Senior Product Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- AWS
- JavaScript
- No degree
- Annual leave
- Work from home

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Sales Development Representative

Intercom -
Dublin, County Dublin

Apply Now

Job details

14 days ago

Benefits

Annual leave
Work from home

Qualifications

Google Suite
Sales
Bachelor's degree
Mentoring
SaaS
Communication skills
Time management

Full job description

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.

Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.

What's the opportunity?

As a Sales Development Representative, your role is to lay the foundation for Fin Sales by engaging with prospects and customers to help them understand the value of Fin, and moving them forward in the sales process. As Fin's first point of contact you’ll play a monumental role in showcasing the Fin brand! This is done by creating an impactful first impression and building momentum for not only the sales team, but the company as a whole. We’re creating a world-class sales organization, and are so excited you are interested in being an integral part of that!

We strongly believe in the overall growth and continued development of each new hire. When joining the Sales Development team at Fin, you join a community that believes in your future as a power-house closer! We're looking for folks dedicated to their development, excited to work in a fast moving environment, and strive to be better than they were yesterday.

What will I be doing?

Engaging with potential and current customers to assess mutual fit via Fin Inbox, phone, email & Linkedin
Multi-tasking fast paced conversations while maintaining an engaging and positive experience for Fin's potential customers
Working closely with Account Executives to build pipeline and drive deals
Maintaining an up-to-date knowledge of our product and the value we can provide our customers
Working with cross-functional partners to continuously better our workflows
Engaging in team development and mentoring

What skills do I need?

Excellent written and verbal communication
Exceptional listening skills & the ability to take quick action on what you’ve learned
Strong organization and time management
Intellectual curiosity and problem solving
Collaborative and coachable
Highly motivated and self-driven

Bonus skills & attributes

Bachelor's Degree preferred
0-3 years of work experience (Sales and/ SaaS experience is a +)
Familiarity with these systems and tools - SFDC, Outreach, Chilipiper, Linkedin Sales Navigator, Gong, Vidu, Google Suite

Benefits

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Flexible paid time off policy
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
MacBooks are our standard, but we also offer Windows for certain roles when needed.

#LI-Hybrid

Policies

Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.

Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

Apply Now

Refine Your Search

service desk agent jobs in ireland

Sales Development Representative

Front of House Manager

Staff Product Engineer, AI

CRM Developer

Enterprise Business Development Representative

Application Security Engineer

Scaled Customer Success Manager

Senior Data Engineer

Senior Machine Learning Scientist

Field Marketing Manager

Senior Full Stack Engineer - Team Web

Principal Customer Success Manager, Enterprise

Staff Forward Deployed Engineer

Forward Deployed Software Engineer

Senior Software Engineer

Cloud Security Engineer

Senior ML Science Manager

Principal Demo Engineer

Principal Engineer, Web Platform – Team Web

Senior Product Engineer

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