Find customer support coordinator Jobs in tallaght, d

Rapid Responder - Healthcare Assistant (Driving Essential)
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Health Care Supervisor
InisCare —Dundrum, County Dublin
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Healthcare Assistant On Call (Driving Essential)
InisCare —Swords, County Dublin
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Senior Product Operations Manager (f/m/d)
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BIM Coordinator
Tate Europe —Dublin, County Dublin
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Regional CI Manager
GXO Logistics —Dublin, County Dublin
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Rapid Responder - Healthcare Assistant (Driving Essential)

InisCare -
Dún Laoghaire, County Dublin

Quick apply

Job details

Permanent | Full-time
€33,020–€37,128 a year
1 day ago

Benefits

Referral programme

Qualifications

Nursing home experience
Level 5 in Healthcare Support
Patient care
Leadership
Communication skills
Nursing
Time management

Full job description

Job Title: Health Care Assistant On Call

Reports To: Health Care Supervisor / Branch Manager

Location: Dun Laoghaire & Surrounding Areas

Job Type: Full-Time

InisCare was established with the core principle that contented caregivers lead to satisfied customers. We maintain the belief that exceptional, dependable, and personable home care services are delivered by individuals who receive support from a skilled and empathetic leadership team. Our goal is to support our team of caregivers in delivering compassionate and professional care that enables individuals to maintain active and fulfilling lifestyles.

Job Summary:

The Rapid Responder HCA plays a vital role in providing high-quality, person-centred care to individuals in their homes. This role involves responding promptly to urgent care needs, offering support to regular care assistants, and ensuring continuity of care.

Responsibilities:

Emergency Response:

· Respond promptly to urgent calls and provide immediate care and support to customers.

· Assess client needs quickly and efficiently to deliver appropriate care interventions.

· Communicate effectively with the care management team to report on the situation and actions taken.

· To adhere to existing working practices, methods, procedures, and any other specific

approaches as layout within the care plan so as not to cause any confusion for the customer in providing short-notice care.

Personal Care:

· Assist customers with daily living activities such as bathing, dressing, grooming, and toileting.

· Support customers with mobility, ensuring safe transfers and use of equipment where necessary.

· Prompt medication as prescribed, following company policies and procedures.

· Ensure each task performed with the Customer (personal care, meal preparation, etc) is completed with dignity and respect for the Customer.

Emotional and Social Support:

· Provide companionship and emotional support to customers, encouraging social interaction and participation in activities.

· Assist with meal preparation and household tasks to ensure a safe and comfortable living environment.

Coordination and Communication:

· Work collaboratively with other healthcare professionals, family members, and caregivers to ensure comprehensive care.

· Maintain clear and timely communication with the care management team regarding any concerns or updates on client care.

· Works together with the Branch manager and Care Coordinator teams.

Qualifications:

QQI Level 5 Health care Award or equivalent- Essential
Full clean driver’s license – Essential

Additional Training Requirements:

Children’s First – HSE LAND
Safeguarding – HSE LAND
Dementia Training – HSE LAND
GDPR Training – HSE LAND
AMRIC Basics of Infection Prevention and Control- HSE LAND
AMRIC Hand Hygiene – HSE LAND
Putting on and taking off PPE in Community Healthcare- HSE LAND

Skills:

Basic patient care: bathing, dressing, feeding
Assisting with mobility and exercise
Effective verbal and written communication & Active listening
Following instructions and protocols
Providing companionship and emotional support
Familiarity with healthcare equipment and devices
Time management and task prioritization

Competencies:

Empathy and compassion
Understanding and responding to emotional needs
Effective teamwork within a healthcare team
Supporting colleagues and positive team environment
Adaptability to changing needs and environments
Willingness to learn new skills and procedures
Attention to detail in observing and reporting
Physical stamina for demanding tasks
Reliability, punctuality and Professional appearance and demeanour
Ethical standards and confidentiality adherence
Problem-solving and critical thinking

Experience:

· Previous experience in a healthcare setting is essential

Benefits:

· Competitive salary starting from €33.000 to €37.128

· Mileage paid at €0.44 per km or use of a company vehicle

· Refer-a-Friend Program – €150.00 per referral

· Welcome Bonus €200.00

· Career Progression Plan and guidance

· Ongoing training and professional development opportunities including QQI Level 6 courses & CPR Training

· Supportive work environment with a focus on employee well-being

· Opportunity to make a meaningful difference in the lives of customers

Hours of work:

· 4 or 3 days per week

· 12-hour shifts, 84 hours Fortnightly

· Every second weekend

· You must be available 8 am-9 pm.

Equal Opportunity Employer Statement:

We are an Equal Opportunity Employer. Our company is committed to creating a diverse and inclusive environment where all employees feel valued and respected. We do not discriminate on the basis of gender, age, race, religion, disability, sexual orientation, marital status, family status, or membership of the Traveller community. We welcome applications from all qualified candidates and are dedicated to promoting equality and preventing discrimination in our workplace.

In line with the Employment Equality Acts 1998-2015, we ensure that our recruitment, selection, training, and promotion processes are based solely on the abilities and merits of the candidates and employees. We strive to provide a work environment free from harassment and discrimination, and we support equal opportunities in all aspects of employment.

Pay: €33,020.00-€37,128.00 per year

Application question(s):

Do you have a QQI Level 5 Healthcare Award?
Are you authorised to work full time in Ireland?

Experience:

Healthcare: 1 year (preferred)

Licence/Certification:

Full Drivers Licence & Access to yor own Car (required)

Work Location: On the road

Quick apply

Refine Your Search

customer support coordinator jobs in tallaght, d

Rapid Responder - Healthcare Assistant (Driving Essential)

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Office Manager

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Healthcare Assistant On Call (Driving Essential)

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