Find program evaluation Jobs in dublin county dublin

Warranty Controller
Harris Group —DUBLIN 12, County Dublin
- Full-time
- Microsoft Excel
- Customer service
- Data analysis skills
- Annual leave
- Employee assistance program
Quick apply
Manager GD Training Systems
Regeneron —Dublin, County Dublin
- Bachelor's degree
- In-person
- Annual leave
Director, Data Science & Agentic AI
Novartis —Dublin, County Dublin
- Full-time
- Hybrid work
- System design
- English
- Research
Director of Services & Partnerships ROI
NOW Group —Dublin, County Dublin
- €67,500–€80,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Contracts
- Annual leave
- Employee assistance program
Quick apply
10d
Principal Biostatistician - Biomarker (EMEA Remote)
サイネオス・ヘルス —Dublin, County Dublin
- Doctoral degree
- Master's degree
- No degree
9d
Software Engineer III, AI/ML, Content Safety
Google —Dublin, County Dublin
- Full-time
- Doctoral degree
- Computer Science
- System design
12d
Junior Quantity Surveyor
IPS-Integrated Project Services —DUBLIN 12, County Dublin
- Full-time
- Engineering
- Data analysis skills
- Project management
6d
Product Growth Hacker (Exchange)
Crypto.com —Dublin, County Dublin
- Full-time
- Hybrid work
- Communication skills
- Marketing
- Analytics
Quick apply
Supervisor, Laboratory
ICON Plc —Dublin, County Dublin
- Overtime
- Master's degree
- Bachelor's degree
- No degree
- Annual leave
- Employee assistance program
Global Senior Payroll Manager
Strava —Dublin, County Dublin
- €140,000–€190,000 a year
- Full-time
- In-person
- AI
- Employee stock purchase plan
23h
Inventory Controller
CEL - Critical Power —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Inventory control
- Maths
Quick apply
3d
Cost Manager
AECOM —Dublin, County Dublin
- Full-time
- Construction
- Budgeting
Senior Solution Consultant, Instructor-Led Training
Pluralsight —Dublin, County Dublin
- Full-time
- Sales
- English
- Annual leave
Senior Manager - Internal Audit
Waystone —Dublin, County Dublin
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Leadership
Quick apply
Design Project Manager (Pre - Construction)
Ethos —Dublin, County Dublin
- Holidays
- Hybrid work
- Management
9d
Associate Director, Translational Medicine
Grifols Worldwide Op Ltd —Dublin, County Dublin
- Full-time
- Doctoral degree
- Master's degree
- Project management
Head of Clinical Affairs
Deciphex —Dublin, County Dublin
- Full-time
- Hybrid work
- Research
- Annual leave
Quick apply
Senior Analyst, IT Audit
West Pharmaceutical Services —Dublin, County Dublin
- €60,100–€76,400 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- ERP systems
- Annual leave
Clinical Homecare Assesor
Kare Plan Ltd —South Dublin, County Dublin
- €40,000 a year
- 8 hour shift
- Nursing
- Analysis skills
- Bachelor's degree
- Employee assistance program
- Sick pay
Quick apply
Landscape Supervisor
Innovative Brands —Ashbourne, County Meath
- €45,000–€50,000 a year
- Full-time
- Maintenance
- Bachelor's degree
- No degree
- Employee assistance program
Quick apply

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Warranty Controller

Harris Group
DUBLIN 12, County Dublin

Quick apply

Job details

Full-time

Benefits

Additional leave
Bike to work scheme
Annual leave
Company pension
Employee assistance program
On-site parking

Qualifications

Microsoft Excel
Customer service
Data analysis skills
Microsoft Office
Communication skills
Time management

Full job description

About us

Harris Group is a long-established distributor of commercial vehicles, spare parts and aftersales services within Ireland and the UK.

We distribute globally recognised vehicle brands and are a leader in the growing and ever evolving EV space including Light Commercial Vehicles, buses and coaches.

Due to continued growth, we have a fantastic opportunity for a Warranty Controller to join our Aftersales Team.

Job purpose

The Warranty Controller is responsible for managing and overseeing the warranty claims process for vehicles or automotive components. To ensure that warranty claims are processed accurately and efficiently, and that customers receive appropriate reimbursement or repairs for covered issues.

The Role

Key Responsibilities and Accountabilities

1. Warranty Claim Processing: Review warranty claims submitted by customers, dealerships, or service centres to determine if they meet the warranty guidelines and requirements. Verify the accuracy and completeness of claim information, including documentation, repair orders, and supporting evidence.

2. Warranty Policy Compliance: Ensure that warranty claims comply with the manufacturer's warranty policies and guidelines. Verify that repairs or replacements are eligible for warranty coverage based on the vehicle's warranty terms, mileage limitations, and timeframes.

3. Investigation and Analysis: Investigate and analyse warranty claims to determine the root cause of issues and identify any potential fraud or misuse. Collaborate with technicians, service advisors, and other stakeholders to gather relevant information and evidence for claim evaluation.

4. Documentation and Record-keeping: Maintain detailed records of warranty claims, including claim numbers, dates, and status updates. Ensure that all necessary documentation, such as repair orders, invoices, and parts receipts, are properly filed and organized for reference and audit purposes.

5. Communication and Coordination: Liaise with customers, dealerships, and service centres to gather additional information, clarify claim details, and provide updates on claim status. Coordinate with internal teams, such as the technical team, service department, parts department, finance department and UK aftersales team to facilitate the warranty claims process smoothly.

6. Reimbursement and Settlement: Calculate reimbursement amounts based on approved warranty claims. Process payments or credit adjustments to customers, dealerships, or service centres promptly and accurately. Monitor payment schedules and ensure timely settlements.

7. Reporting and Analysis: Generate reports and analyse warranty claim data to identify trends, recurring issues, and potential improvements. Provide insights and recommendations to management regarding warranty policies, claim procedures, and customer satisfaction.

8. Warranty Policy Updates: Stay updated with changes in warranty policies, industry regulations, and manufacturer requirements. Communicate any updates or revisions to the relevant stakeholders and ensure adherence to the revised policies.

The Person

Essential Knowledge, Skills and Experience

- 3+ years in a Warranty Controller position required.

- Strong knowledge of warranty policies, procedures, and automotive industry practices.

- Technician qualification and experience desirable.

- Familiarity with warranty terms, conditions, and coverage criteria.

- Attention to detail and excellent data analysis skills.

- Proficiency in using warranty management systems and software.

- Strong MS office skills, particularly Excel.

- Effective communication and interpersonal skills.

- Ability to work collaboratively with cross-functional teams.

- Problem-solving and decision-making abilities.

- Organisational and time management skills.

- Understanding of automotive components and systems.

- Demonstrated ability to multitask and perform under pressure.

- Knowledge of customer service principles and strong focus on positive customer experience.

Benefits:

Competitive salary

25 days annual leave

5% Matched Contribution Pension

Employee Assistance Programme.

Cycle to Work Scheme

Benefits:

Additional leave
Bike to work scheme
Company pension
Employee assistance program
On-site parking

Experience:

Warranty : 3 years (required)

Work authorisation:

Ireland (required)

Work Location: In person

Quick apply

Refine Your Search

program evaluation jobs in dublin county dublin

Warranty Controller

Manager GD Training Systems

Director, Data Science & Agentic AI

Director of Services & Partnerships ROI

Principal Biostatistician - Biomarker (EMEA Remote)

Software Engineer III, AI/ML, Content Safety

Junior Quantity Surveyor

Product Growth Hacker (Exchange)

Supervisor, Laboratory

Global Senior Payroll Manager

Inventory Controller

Cost Manager

Senior Solution Consultant, Instructor-Led Training

Senior Manager - Internal Audit

Design Project Manager (Pre - Construction)

Associate Director, Translational Medicine

Head of Clinical Affairs

Senior Analyst, IT Audit

Clinical Homecare Assesor

Landscape Supervisor

I want to receive the latest job alerts for program evaluation in dublin county dublin

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