Find It project Jobs in Remote

Account Manager (Pharma)
Foundever —Remote
- Remote
- English
- Project management
- Leadership
Project Manager
Foundant Technologies Inc. —Remote
- Full-time
- Remote
- Project management
- Annual leave
1h
Civil Engineering Summer Programme
Curtins —Remote
- Remote
Senior Data Scientist
Fixify —Remote
- Remote
- Microsoft Excel
- Master's degree
- SQL
Principal Software Engineer - OpenShift Networking (EMEA)
Red Hat, Inc. —Remote
- Full-time
- Remote
- English
- C++
- Linux
7d
Marketing Operations Manager (Strategic Developer Relations & AI Ops)
MongoDB —Remote
- Remote
- Google Suite
- Azure
- AWS
Software Software Engineer - GCP Hosted Control Planes (Ireland or Czechia)
Red Hat, Inc. —Remote
- Full-time
- Remote
- Master's degree
- Linux
- AI
Senior Implementation Consultant - RIMS (Remote)
Veeva Systems —Remote
- €90,000–€150,000 a year
- Full-time
- Remote
- Spanish
- Oracle
- SharePoint
- Work from home
13d
API Growth Account Executive
Revolut —Remote
- €11,000–€13,700 a month
- Full-time
- Remote
- Sales
- English
- Project management
Auditor (FinCrime)
Revolut —Remote
- Full-time
- Remote
- Research
- SQL
- Project management
6d
Senior Mulesoft Software Engineer
WP Engine —Remote
- €72,000 a year
- Overtime
- Remote
- Engineering
- SQL
- AWS
- Annual leave
- Work from home
Senior Director - Customer Solutions (EMEA)
D-Wave Quantum Inc. —Remote
- Full-time
- Remote
- Sales
- Engineering
- Bachelor's degree
Quick apply
Senior Implementation Consultant – Pharmacovigilance / Safety Systems (Remote)
Veeva Systems —Remote
- €90,000–€150,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Spanish
- Microsoft Excel
- Work from home
Account Executive, Mid Market - Italy
HubSpot —Remote
- Remote
- English
- Gym membership
Head of Transformation, CX & Operations
Holafly —Remote
- Full-time
- Remote
- Spanish
- SQL
- No degree
Quick apply
Deputy CDO
Social Discovery Group —Remote
- Full-time
- Remote
- English
- Leadership
- Communication skills
Quick apply
Middle Recruiter
Intelvision —Remote
- Full-time
- Remote
- Social media management
- English
- Recruiting
New Business Account Executive (Irish Market)
Revolut —Remote
- Full-time
- Remote
- Sales
- English
- Finance
MES Consultant - Irish Team
Enhanced Information Solutions —Remote
- Full-time
- Remote
- Computer Science
- Bachelor's degree
- Communication skills
Quick apply
Director, Product Marketing
Foundant Technologies Inc. —Remote
- Full-time
- Remote
- Communication skills
- Marketing
- Annual leave

I want to receive the latest job alerts for it project in remote

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it project jobs near remote

Recruiter jobs in Remote

Account Executive jobs in Remote

Software Engineer jobs in Remote

Senior Software Engineer jobs in Remote

Account Manager jobs in Remote

Project Manager jobs in Remote

Civil Engineer jobs in Carrickmacross, County Monaghan

Civil Engineer jobs in Moycullen, County Galway

Civil Engineer jobs in Cavan, County Cavan

Technical Support Engineer jobs in Cork, County Cork

Civil Engineer jobs in Kilkenny, County Kilkenny

Director Of Nursing jobs in Cork, County Cork

Director Of Marketing jobs in Limerick, County Limerick

Director Of Marketing jobs in Galway, County Galway

Transformation Director jobs in Dublin, County Dublin

Head Of Marketing jobs in Dublin, County Dublin

Recruiter jobs in Limerick, County Limerick

Rent A Recruiter jobs in Dublin, County Dublin

Recruiter jobs in Galway, County Galway

Account Executive jobs in County Galway

Account Manager (Pharma)

Foundever -
Remote

Apply Now

Job details

Qualifications

English
Project management
Leadership

Full job description

Req ID#: 412241

Remote, Any Location, BG

Job Description:

The Account Manager is the primary client’s day-to day service delivery point of contact. Responsibilities include developing strong relationships with the client, connecting with key business stakeholders. They will respond to client queries and ensure implementations are deployed according to the plan. The Account Manager should ensure aligned Account Strategy and delivery to it across all areas of the business and relationship. They are the subject matter expert for product, policies, operations, quality, training, reporting and IT. The Account Manager should also understand the customer thoroughly, their strategy, their organization, company culture, pain points and needs, especially the not-so-obvious ones, and proactively offer win solutions to address and exceed the needs of the client.

This is a hybrid role, candidate must be located and eligible to work in the EMEA region.

Job Responsibilities

Client NPS: Measure client satisfaction and loyalty through the Net Promoter Score. Update with current scores and trends.
Client Retention: Track the percentage of clients retained over a specific period. Include recent retention rates.
CMSR (Client Management Satisfaction Rate): Assess satisfaction with client management. Update with the latest survey results.
Reaction and Speed-Time on Incident: Measure response times to client issues. Report current average response and resolution times.
Strategic Partner Status: Evaluate the status of key clients as strategic partners. Provide updates on any changes in partnerships.
Revenue, Gross Margin, CM: Report current figures for revenue, gross margin, and contribution margin. Compare against historical data.
Discrepancy vs. Expectation: Analyze budget vs. actuals to identify any discrepancies. Update with recent financial performance data.
Growth Profitability Management: Assess strategies for maintaining profitability while pursuing growth. Include recent initiatives or results.
Innovation: Track the implementation of innovative solutions. Update with recent projects or initiatives.
Opportunity Pipeline: Monitor the current pipeline of potential opportunities. Update with the latest figures and prospects.
Value Add: Measure the value added to clients through services. Include recent metrics or feedback.
Account Diversification: Evaluate diversification across accounts in terms of services and sectors. Provide updates on recent progress.
Account Growth: Assess financial, scope, geographical, and service diversification growth. Update with the latest performance metrics.
eNPS: Measure employee satisfaction and engagement through the Employee Net Promoter Score. Update with the latest scores.
Team Development and Succession Planning: Track progress on team development initiatives and succession plans. Provide recent updates.

Skills and Qualifications

3+ years in client management, preferably within the Healthcare and BPO industries
Proven experience in project management and team leadership
Fluency in English and another European language

About Us

Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

#LI-MAM

#LI-Hybrid

#LI-EMEA

Apply Now

Refine Your Search

it project jobs in remote

Account Manager (Pharma)

Project Manager

Civil Engineering Summer Programme

Senior Data Scientist

Principal Software Engineer - OpenShift Networking (EMEA)

Marketing Operations Manager (Strategic Developer Relations & AI Ops)

Software Software Engineer - GCP Hosted Control Planes (Ireland or Czechia)

Senior Implementation Consultant - RIMS (Remote)

API Growth Account Executive

Auditor (FinCrime)

Senior Mulesoft Software Engineer

Senior Director - Customer Solutions (EMEA)

Senior Implementation Consultant – Pharmacovigilance / Safety Systems (Remote)

Account Executive, Mid Market - Italy

Head of Transformation, CX & Operations

Deputy CDO

Middle Recruiter

New Business Account Executive (Irish Market)

MES Consultant - Irish Team

Director, Product Marketing

I want to receive the latest job alerts for it project in remote

Related Searches

Explore jobs in more locations

Job Responsibilities

Skills and Qualifications

About Us

Jobseeker tools

Employer Tools

Browse

Stay Connected