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Dental Clinic Front of House Manager Terenure
Dental Tech Ltd —Dublin, County Dublin
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Dental Clinic Front of House Manager Terenure

Dental Tech Ltd -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time
11 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Dental receptionist
Team management
Organisational skills

Full job description

Are you looking to be part of a purpose driven company? Dentaltech Group is a multi-award winning company, certified Great Place to Work and certified Business All Stars 8 years in a Row. Winners of the Business Excellence Award for Company Culture, Team and Leadership and we are very proud to be industry leaders in Digital Dentistry in Ireland, scanning, designing and 3D printing dentures across multiple channels in both B2B and B2C, digital X-rays as well as clinics providing everything from teeth cleaning to Implants. We are looking to add an efficient, well rounded superstar to our team.

This role is for an experienced Front of House Manager/Dental Receptionist to manage the reception and associated administration duties to ensure the smooth running of our Terenure clinic as well as assisting with our other locations from time to time. Driving the growth in our flagship clinic of Dentaltech Group.

This is a superb opportunity for someone looking to work with an established company and help grow this practice in the group.

Duties include

Managing calls (External and Internal) from multiple lines, ensuring no calls go unanswered
Creating and Overseeing the schedules for our clinics and booking patients across the departments to ensure a tight schedule
Managing our patient booking system and improving attendance
Organising and managing the incoming and outgoing lab work for patients to ensure efficiency and smooth delivery of care to our clients
Reception/administration duties including phone answering, patient set up, ensuring the reception and all patient areas are clean and up to standard for our patients at all times, rebooking patients, managing payments and other duties associated with the reception
Managing team schedules, ordering and working as part of the management team.
Offering all of our new and existing patients a 5 star service.
Ensuring that all patients receive a genuine, warm, friendly and courteous welcome on arrival and throughout their stay.
Responding to all queries and requests in an appropriate and timely manner.
Following proper opening and closing procedures for each shift
Working closely with our nursing home and patient CRMs
Managing the team and supporting a growth strategy for the clinic.

Personal Requirements

The successful candidate

Will have minimum 3 years experience in the dental industry and have a strong understanding of dental and denture appointments and terminology
Management experience and overseeing a team is required.
Will have a strong focus on providing consistently high standards of customer service, administration and team-work
Must be highly efficient and organised
Self Starter/Superior Customer Service.
Must have very confident communication manner
Must have the ability to multi-task in fast-paced environment

Further Details

There will be a requirement for flexibility in relation to the Rota to facilitate the uninterrupted service to patients.
Strong organizational skills and an aptitude for details are essential.
Previous experience in an industry such as dental/medical or pharma is essential
A working knowledge of Microsoft Applications (word and excel) and Outlook systems is a necessity.
Training in HR or team management and culture a distinct advantage
Experience with appointment booking systems would be a distinct advantage.
Full Time Role
Excellent Salary for the right candidate, negotiable and depending on experience

Quick apply

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