Find pilot Jobs in dublin, d

AI Engineer (Salesforce & Customer Contact Platforms)
CarTrawler —Dublin, County Dublin
- Hybrid work
- Master's degree
- Annual leave
- Employee assistance program
9d
SMB Strategic New Business Executive - Spain
TikTok —Dublin, County Dublin
- Spanish
- Sales
- Business development
SMB Strategic New Business Executive - Italy
TikTok —Dublin, County Dublin
- Sales
- Business development
kdb+ Engineer
Data Intellect —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- AWS
- Software development
- Referral programme
Quick apply
3d
Renewals Manager - Italian Speaker
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- English
- Analysis skills
Group Head of Quality & Patient Safety
Blackrock Health —DUBLIN 20, County Dublin
- Full-time
- Management
- Clinic
- Acute care
Quick apply
7d
Senior Engineer, Substations Engineering
ESB —Dublin, County Dublin
- €59,000–€70,000 a year
- Full-time
- Hybrid work
- CAD
- No degree
- Electrical Engineering
Enterprise Client Strategist
Protex AI —Dublin, County Dublin
- Full-time
- Hybrid work
- Sales
- Manufacturing
- AI
Senior kdb+ Engineer
Data Intellect —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- AWS
- Continuous improvement
- Referral programme
Quick apply
3d
SAP S/4 Store Operations Functional Lead - Ireland
Infosys —Dublin, County Dublin
- Continuous improvement
- POS
Senior Manager, Global Regulatory Affairs – Business Process
Viatris —Northern Cross, County Dublin
- Full-time
- Project management
- No degree
Senior Specialist, Fund/Client Accounting
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Commercial Account Executive, DACH
Gong.io —Dublin, County Dublin
- Sales
- English
- Master's degree
- Annual leave
Quick apply
Senior Knowledge Lawyer (Finance)
Walkers Global —DUBLIN 1, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
Lead Conversion Manager
EVERSANA —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Excel
- Microsoft Office
- Business development
Quick apply
Software Architect
AMCS Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Computer Science
- Master's degree
Quick apply
1d

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AI Engineer (Salesforce & Customer Contact Platforms)

CarTrawler -
Dublin, County Dublin

Apply Now

Job details

Permanent
9 days ago

Benefits

Bike to work scheme
Annual leave
Employee assistance program
On-site parking

Qualifications

Telephony
Law
Master's degree

Full job description

Tech that takes you places

We’re CarTrawler, the global travel tech company behind seamless connections between people, places and possibilities. From powering car rental to creating smarter ways to move, we make travel smoother for millions worldwide. Our culture is built on curiosity, collaboration and craic where every idea counts and every journey matters. Ready to make an impact? Let’s go places together.

Delivering smarter, safer and more scalable customer experiences sits at the heart of this AI Engineer role. Focused on Salesforce and customer contact platforms, this position turns GenAI and automation opportunities into real-world impact across customer experience, agent effectiveness and cost-to-serve. Working closely with Customer Contact, Technology and Data teams, the role shapes how AI is designed, deployed and embedded across CarTrawler’s customer operations.

Your Journey starts here!

What you’ll do as an AI Engineer

Design, build and optimise AI-powered features within Salesforce Service Cloud and Agentforce, including case summarisation, routing, agent assist and deflection flows.
Develop and iterate LLM-powered prompts, workflows and guardrails for both customer-facing and agent-facing use cases.
Integrate Salesforce AI capabilities with the wider contact stack, including telephony, portals, automation tools and AI platforms.
Influence build-vs-buy decisions across AI, ensuring maximum leverage of Salesforce native capabilities before adding new vendors.
Run experiments and pilots, tracking impact across key metrics such as deflection, AHT, CSAT, containment and error rates.
Embed safety, governance and compliance best practices across AI solutions, including PII handling and auditability.
Partner with operations teams to ensure AI features land effectively and are fully adopted in day-to-day workflows.

What you’ll bring to the team

5+ years’ experience in software engineering / platform development.
Strong hands-on experience building solutions on Salesforce Service Cloud, including Apex, Flows and integrations.
Practical experience delivering GenAI or LLM-based solutions in production environments.
Solid understanding of APIs, system integrations and event-driven architectures.
A customer- and agent-first mindset, with a focus on measurable operational impact.
Confidence working cross-functionally with technical and non-technical stakeholders.
Curiosity and drive to stay ahead of evolving AI, automation and Salesforce capabilities.

Go on, give it a go!

We know that looking for a new job can feel a bit daunting but don’t let a touch of imposter syndrome hold you back. Even if you don’t tick every box, we’d still love to hear from you! Apply today to stay connected.

At CarTrawler, we’re proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. No matter your background, identity, or life experience, if you’re passionate about what you do, you’ll be welcomed here.

Perks for the journey

Competitive pay and benefits, including a performance-based annual bonus, fully subsidised VHI health insurance and pension matching up to 4%.
Generous time off and flexible working, including 25 days’ annual leave, extra company days, monthly Friday Unplugged afternoons and the option to work abroad for up to 20 days a year.
Comprehensive wellbeing support, including access to health and mental health programmes (HeadsUp and EAP) and paid leave for marriage, volunteering and personal wellbeing including menstrual, menopause, and fertility leave.
Growth and recognition culture with development opportunities through training, coaching and study support plus programmes that celebrate individual and team achievements.
Everyday perks that make a difference - subsidised canteen (KC Peaches), on-site car parking, Bike to Work and TaxSaver schemes plus an active Sports & Social Club.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

pilot jobs in dublin, d

AI Engineer (Salesforce & Customer Contact Platforms)

SMB Strategic New Business Executive - Spain

SMB Strategic New Business Executive - Italy

kdb+ Engineer

Renewals Manager - Italian Speaker

Group Head of Quality & Patient Safety

Senior Engineer, Substations Engineering

Enterprise Client Strategist

Senior kdb+ Engineer

SAP S/4 Store Operations Functional Lead - Ireland

Senior Manager, Global Regulatory Affairs – Business Process

Senior Specialist, Fund/Client Accounting

Commercial Account Executive, DACH

Senior Knowledge Lawyer (Finance)

Lead Conversion Manager

Software Architect

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