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Front Office Supervisor
Glenlo Abbey Hotel and Estate —Galway, County Galway
- Full-time
- Microsoft Excel
- Hotel
- Employee discount
Quick apply
1d
Front Office Receptionist
Charleville Park Hotel —Charleville, County Cork
- Full-time
- Hospitality
- Microsoft Excel
- Customer service
- Free parking
- Wellness program
Quick apply
1d

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Front Office Supervisor

Glenlo Abbey Hotel and Estate -
Galway, County Galway

Quick apply

Job details

Full-time
1 day ago

Benefits

Bike to work scheme
Employee discount

Qualifications

Pricing
Microsoft Excel

Full job description

The 5* Glenlo Abbey Hotel, Galway (part of the MHL Hotel Collection)

Glenlo Abbey Hotel and Estate is located on the bank of Lough Corrib on a 138-acre estate with the original 18th century manor house dating back to the 1740's. The Hotel comprises of 74 guest bedrooms, 11 Luxury Lodges, Corrib Room (catering for meetings, events, and weddings for up to 170 guests), River Restaurant, Palmers Bar and Kitchen, Oak Cellar Bistro, Pullman Restaurant (One Michelin Star), Glo Spa & Wellness, 9 hole Championship Golf Course and a 21 bay driving range.

Responsibilities;

Assisting the Front Office Manager to ensure the smooth running of the department
Working on the reception desk, check in, check out and dealing with customer enquiries.
Handling telephone enquiries for all areas of the hotel.
Cash handling, taking reservations.
Offering the highest standard of customer service.
Using the hotel software system, outlook, excel and word.
Attention to detail in relation to all admin work
Ensure you maintain a complete and expert product knowledge of the hotel including pricing, menu options, room capacities, equipment usage in order to best advise the potential customer and maximise yield potential.
Use of the hotel’s reservations system Hotsoft
Ensure all guests receive a genuine warm, friendly and courteous welcome on arrival and during their stay from all department personnel.
Assist in efficiently and effectively controlling front office departmental operations.
Work with the management team to ensure strong morale amongst the team at all times.

What we offer:

Competitive Salary
Meals whilst on duty in our employee restaurant
Complimentary provision of uniforms
Excellent Employee discount in all MHL Hotels and SLH properties
Employee Recognition Awards
Career Progression
Recommend a Friend scheme
Travel and Bike to Work – Tax saving Scheme
Birthday Gift

Don't delay, apply today..

Skills:
Attention to detail, Passionate about the Guest Journey.

Job Type: Full-time

Work Location: In person

Quick apply

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