Find It Jobs in Greystones County Wicklow

Japanese Speaking Technical Support Engineer
Dell Technologies —Dublin, County Dublin
- Full-time
- Customer service
- English
- Continuous improvement
14d
Data Center Facility Manager, Operation, IT and support Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Electrical Engineering
Network Engineer - Dublin
EdgeConneX —Dublin, County Dublin
- On call
- Computer Science
- Windows
- Bachelor's degree
Information Security Technical Support
Tate Europe —Dublin, County Dublin
- Full-time
- Azure
- Customer service
- Windows
Quick apply
Network Engineer, Deployment & Support
Meta —Dublin, County Dublin
- Computer Science
- Bachelor's degree
- No degree
Information Technology Cross-Function Vice President
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- Hybrid work
- Computer Science
- SQL
- Analysis skills
- Annual leave
11h
Senior Network Engineer
Athora —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- AWS
- Project management
7d
Temp - Information Technology Cross-Function Vice President
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
Senior IT Lead and Delivery Manager
Teleperformance —Dublin, County Dublin
- On call
- Azure
- Computer Science
- Master's degree
Quick apply
1d
Service Desk Consultant
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Oracle
- Customer service
Quick apply
Technical Support Engineer (Blockchain & Backend Development)
Binance —Dublin, County Dublin
- Full-time
- Remote
- Computer Science
- DevOps
- English
Quick apply
Solution Architect - Cloud Infrastructure
Aptiv plc —Dublin, County Dublin
- Azure
- Computer Science
- Windows
- Gym membership
Solution Architect
Codec —Dublin, County Dublin
- Hybrid work
- Azure
- Oracle
- No degree
Quick apply
Senior Network Engineer - Demonware - Dublin, IRL
Activision —Dublin, County Dublin
- On call
- Scripting
- Linux
- Python
1d
Temp - AVP - Technical Systems Analyst (ProcessUnity Implementation - Third Party Management)
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- SQL
- Bachelor's degree
- Business
IS&T Senior Systems Admin, Molesworth Street Dublin 2
Savills Ireland —Dublin, County Dublin
- Serving
- Project management
- Leadership
Senior IT Director – Global Value Streams (Marsh Risk Tech)
Marsh —Dublin, County Dublin
- Full-time
- AI
- Leadership
Senior IT Project Manager (FTC)
Applegreen Stores —Dublin, County Dublin
- Full-time
- Agile
- Leadership
- Communication skills
Quick apply
Technical Support Engineer - French speaking
Salesforce —Dublin, County Dublin
- Full-time
- English
- SQL
- JavaScript
Network Engineer - Test
Arista Networks —Dublin, County Dublin
- Full-time
- Master's degree
- Bachelor's degree
- No degree
Quick apply

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Japanese Speaking Technical Support Engineer

Dell Technologies -
Dublin, County Dublin

Apply Now

Job details

Full-time
14 days ago

Qualifications

Customer service
English
Japanese
Continuous improvement
IT support
Unity
Communication skills

Full job description

Japanese-Speaking Technical Support Engineer

At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution and document the problem.

Join us to do the best work of your career and make a profound social impact as a Japanese-speaking Technical Support Engineer on our Technical Support Team in Cork or Dublin.

What you’ll achieve
As a Technical Support Engineer, you will resolve complex technical issues in a fast-paced, customer critical environment, working on improving processes, standards and strategies to perfect our Support Services.

You will:

Resolve issues while working closely with multi-functional teams. Troubleshoot and resolve complex hardware and software issues using diagnostic tools and technical expertise
Act as a customer advocate, communicating clear action plans and driving timely escalations.
Collaborate cross‑functionally with field, engineering, and local Japan teams, including during critical events.
Manage case priorities, maintain accurate documentation, and ensure consistent, closed‑loop communication.
Contribute to knowledge creation, and support continuous improvement of support processes.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

Native‑level Japanese proficiency (spoken and written), plus strong English communication skills (spoken and written)
Ability to perform technical troubleshooting to identify issues and support resolution using diagnostic tools and technical knowledge
Ability to work under pressure with a strong customer focus and service mindset. Effective interpersonal and presentation skills for customer‑facing communication
Solid escalation judgment and ability to collaborate across teams to resolve issues. Solid previous experience in a customer service or customer‑facing support role
2+ years of Japanese customer support experience as an IT Infrastructure Support Engineer

Desirable Requirements

Relevant technical certifications such as ISM v5, PowerStore/Unity Associate
PowerEdge Associate (LPIC‑1 or VCP‑DCV preferred)

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: Apply today!

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Apply Now

Refine Your Search

it jobs in greystones county wicklow

Japanese Speaking Technical Support Engineer

Data Center Facility Manager, Operation, IT and support Engineering

Network Engineer - Dublin

Information Security Technical Support

Network Engineer, Deployment & Support

Information Technology Cross-Function Vice President

Senior Network Engineer

Temp - Information Technology Cross-Function Vice President

Senior IT Lead and Delivery Manager

Service Desk Consultant

Technical Support Engineer (Blockchain & Backend Development)

Solution Architect - Cloud Infrastructure

Solution Architect

Senior Network Engineer - Demonware - Dublin, IRL

Temp - AVP - Technical Systems Analyst (ProcessUnity Implementation - Third Party Management)

IS&T Senior Systems Admin, Molesworth Street Dublin 2

Senior IT Director – Global Value Streams (Marsh Risk Tech)

Senior IT Project Manager (FTC)

Technical Support Engineer - French speaking

Network Engineer - Test

I want to receive the latest job alerts for it in greystones county wicklow

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