Find Cloud engineer Jobs in Cork, C

Level 2 Engineer
Ekco —Cork, County Cork
- Customer service
- Windows
- IT
Quick apply
Business Development Representative
Quest Software —Cork, County Cork
- Full-time
- English
- No degree
- AI
- Annual leave
1d
Senior Software Developer
Poppulo —Cork, County Cork
- Full-time
- Hybrid work
- Java
- AWS
Quick apply
14d
Principal Digital IC Design Engineer
onsemi —Cork, County Cork
- Full-time
- Remote
- English
- C++
- No degree
- Work from home
Landscape Architect
AECOM —Cork, County Cork
- Full-time
- Hybrid work
- AutoCAD
- English
- Microsoft Office
Senior Principal Digital IC Design Engineer
onsemi —Cork, County Cork
- Full-time
- Doctoral degree
- English
- Master's degree
- Work from home

More jobs to discover

Find similar jobs that you might be interested in.

Business Development Representative
Quest Software —Cork, County Cork
1+ years of outbound B2B sales experience, or a combination of relevant work experience and education. Create leads for the UKI & BENELUX Strategic team,…
1d
Training Co-Ordinator ( 12 month FTC)
AbbVie —Cork, County Cork
Demonstrates ability to perform detail-orientated work with a high degree of accuracy. Taking the lead on Training, assimilation in to the business where…

I want to receive the latest job alerts for cloud engineer in cork, c

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

cloud engineer jobs near cork, c

Business Development Representative jobs in Cork, County Cork

Senior Software Engineer jobs in Cork, County Cork

Entry Level Engineer jobs in Cork, County Cork

Business Development Representative jobs in County Dublin

Business Development jobs in County Cork

Business Student jobs in Dublin, County Dublin

Business Development Representative jobs in Swords, County Dublin

Business Development Representative jobs in Dublin, County Dublin

Business Development Associate jobs in Dublin, County Dublin

Senior Software Engineer jobs in Waterford, County Waterford

Senior Medical Scientist jobs in Dublin, County Dublin

Lift Engineer jobs in Dublin, County Dublin

Internship, Civil Engineer jobs in Dublin, County Dublin

Systems Architect jobs in Dublin, County Dublin

Architect jobs in Maynooth, County Kildare

Landscape Architect jobs in Dublin, County Dublin

Part Time, Architect jobs in Cork, County Cork

Digital Forensic jobs in Dublin, County Dublin

Digital Designer jobs in Dublin, County Dublin

Graphic Designer, Visa Sponsorship jobs in Dublin, County Dublin

Level 2 Engineer

Ekco -
Cork, County Cork

Quick apply

Job details

Qualifications

Microsoft Windows Server
Customer service
Windows
Sonicwall
Firewall
DHCP
IT support
DNS
IT
TCP/IP
Communication skills
Intune
Time management
VPN

Full job description

About Ekco

Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe!

We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients’ existing technology investments.

️ In a few words, we take businesses to the cloud and back!

We have over 1000 highly talented and supportive colleagues (and counting) across a number of regional offices in the UK, Benelux, South Africa, Malaysia & Ireland.

The Role

As a Level 2 Service Desk Engineer, you will provide advanced technical support to end users across multiple client environments. You will handle escalations from Level 1 engineers, troubleshoot more complex issues, and work closely with Level 3 engineers and senior staff for problem resolution. This role requires strong communication and time management skills, a good technical expertise, and the ability to balance multiple priorities in a fast-paced MSP environment. Opportunities: Strong professional growth development opportunities to avail off for career growth. Continuous learning and participation in training program pathways and certification are available. Exposure to large variety of dynamic IT infrastructures, new technologies and services.

Key Responsibilities

Provide 2nd-line support for escalated incidents, priority incidents and service requests.
Diagnose and resolve hardware, software, security and network issues that cannot be resolved at Level 1.
Support both Windows desktop and server environments, Microsoft 365, our internal service offerings and customer business applications.
Perform user and system administration (AD, 365 Exchange, M365, Intune, backups, security tools).
Document solutions, update knowledgebase articles, and provide feedback to improve Level 1 efficiency.
Provide support for internal network, internet services and firewall gateways (VPNs, IPVSec, DHCP, DNS, VLANs).
Assist with patching, monitoring alerts, and basic firewall/switch configuration as required.
Backup troubleshooting (Veeam, Datto)
Escalate unresolved issues to Level 3 or vendor support, ensuring proper documentation.
Identify and implement process improvements, enhance service delivery offerings
Maintain effective time management and ticket handling practices and procedures
Maintain strong customer service focus when dealing directly with end users.

Requirements

2–4 years’ experience in an IT support technician role, preferably in an MSP or internal IT team.
Strong knowledge of Windows 10/11, Windows Server, Windows Server administrative tools, and Microsoft 365.
Experience with remote monitoring and management (RMM) tools.
Experience with firewall support and administration (DELL SonicWALL preferable)
Experience in backup software and configuration
Understanding of networking fundamentals (TCP/IP, DHCP, DNS, VPN).
Strong written and verbal communication skills. Excellent customer service skills.
Excellent teamwork skills and user initiative

• Innovative thinking skills and logical problem solving • Customer service focused

Relevant certifications (CompTIA+ Network+/Security+, Microsoft Associate Fundamentals, ITIL Foundation) desirable.

Quick apply

Refine Your Search

cloud engineer jobs in cork, c

Level 2 Engineer

Business Development Representative

Senior Software Developer

Principal Digital IC Design Engineer

Landscape Architect

Senior Principal Digital IC Design Engineer

More jobs to discover

I want to receive the latest job alerts for cloud engineer in cork, c

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected