Find Senior qa Jobs in Dublin, D

CRM Manager
Three Rock Group —Sandyford, County Dublin
- Full-time
- Hybrid work
- Customer service
- Marketing
Quick apply
Digital CMC Consultant (Life Sciences)
QbDVision, Inc. —Dublin, County Dublin
- Full-time
- Remote
- Analysis skills
- Bachelor's degree
- No degree
- Annual leave
- Work from home
Quick apply
Senior Project Manager
Mars Capital —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- AWS
- Analysis skills
Quick apply
Staff Engineer QA, PC Apps
Dolby —Dublin, County Dublin
- Windows
- C++
- Python
Senior Mechanical Engineer - Dublin or Cork
Tractebel —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Engineering
- Annual leave
Software Development Engineer for Test (SDET)
National Broadband Ireland —Dublin, County Dublin
- Full-time
- AWS
- Analysis skills
- IT
Senior Data Architect - Contract
TEKenable —Dublin, County Dublin
- Hybrid work
- Computer Science
- Engineering
- SQL
Quick apply
Senior Full Stack Engineer
EXL Service —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Master's degree
Senior Blockchain Java Developer
Tata Consultancy Services —Dublin, County Dublin
- Full-time
- DevOps
- System design
- Java
Senior Mechanical Engineer - Dublin or Cork
ENGIE —DUBLIN 2, County Dublin
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Engineering
- Annual leave
Java Technical Lead
Elwood Roberts —Dublin, County Dublin
- €80,000–€90,000 a month
- Full-time
- Java
- AWS
- Leadership
Quick apply
Product Owner (Insurance)
Deloitte —Dublin, County Dublin
- Full-time
- Hybrid work
- Management
- Negotiation
Contracts Manager
JJ Rhatigan & Company —Dublin, County Dublin
- Full-time
- Project management
- No degree
- Contracts
Contracts Manager
JJ Rhatigan Building Contractors —Dublin, County Dublin
- Full-time
- Project management
- No degree
- Contracts
Quick apply
Contracts Manager - Ireland/European/UK Projects
Crown Global —Dublin, County Dublin
- Full-time
- Microsoft Office
- Bachelor's degree
- Organisational skills
- Annual leave
Quick apply
Sr Software Engineer - SAP Commerce Cloud
Henry Schein Ireland —Dublin, County Dublin
- Full-time
- Computer Science
- DevOps
- Java
Senior Engineer - Mechanical (Energy & Industrial)
Ethos —Dublin, County Dublin
- Hybrid work
- System design
- Microsoft Office
- Communication skills
- Gym membership
8d
FS Technology Consulting - Finance Technical Delivery Lead- Manager/Senior Manager - Dublin
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Oracle
- Computer Science
- Master's degree
- Gym membership
Validation Engineer
CAI —Dublin, County Dublin
- Full-time
- Engineering
- Bachelor's degree
- Communication skills
Quick apply
Graduate CSA Engineer
Mercury Engineering —Dublin, County Dublin
- Bachelor's degree
- Organisational skills
- Communication skills

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CRM Manager

Three Rock Group
Sandyford, County Dublin

Quick apply

Job details

Full-time

Qualifications

Customer service
Marketing

Full job description

The CRM Manager is responsible for developing and delivering CRM strategies that retain existing customers, deepen engagement, and increase long-term loyalty. This role owns customer lifecycle activity post-acquisition, ensuring customers remain active, satisfied, and connected to the brand.

Key Responsibilities

Strategy & Planning

Own the CRM strategy for customer retention, engagement, and reactivation.
Design and optimise customer lifecycle journeys (onboarding, engagement, win-back).
Define engagement KPIs and success metrics aligned to customer strategy.

Campaign & Journey Management

Plan and oversee always-on and campaign-based CRM activity across channels
Lead behavioural-trigger programs.

Execution

Execute and QA new and always-on campaigns.
Ensure timely, accurate, and high-quality delivery of CRM activity.
Conduct regular testing and optimisation to improve engagement performance.

Data & Insight Collaboration

Partner closely with the Customer Insight & Data Planning manager to interpret engagement data and trends.
Use insights to refine segmentation, targeting, and messaging strategies.
Translate data into actionable improvements.

Stakeholder Management

Work cross-functionally with marketing, product, and customer teams.
Clearly communicate plans, performance, and learnings to Senior CRM manager.

Essential Skills & Experience

3+ years CRM experience, ideally in insurance, financial services, or a retention-driven business model.
Proven experience owning retention, renewal, or lifecycle marketing strategies.
Strong understanding of customer lifecycle management and churn drivers.
Experience designing and delivering:
- Renewal communications (packs, reminders, chase strategies)
- In-life engagement campaigns
Hands-on experience with CRM / marketing automation platforms
Strong knowledge of multi-channel CRM
Ability to analyse and act on CRM performance metrics (renewal rate, churn %, engagement).
Experience running test-and-learn / optimisation programmes (A/B testing).
Strong planning, prioritisation, and campaign management skills.
Ability to work cross-functionally with operations, customer service, and product teams.

Desired Skills & Experience

Experience in regulated environments (e.g. GDPR, FCA-style compliance).
Familiarity with advanced segmentation or cohort analysis.
Exposure to predictive churn modelling or AI-driven targeting.
Strong commercial mindset with ability to link retention activity to revenue impact.

Quick apply

Refine Your Search

senior qa jobs in dublin, d

CRM Manager

Digital CMC Consultant (Life Sciences)

Senior Project Manager

Staff Engineer QA, PC Apps

Senior Mechanical Engineer - Dublin or Cork

Software Development Engineer for Test (SDET)

Senior Data Architect - Contract

Senior Full Stack Engineer

Senior Blockchain Java Developer

Senior Mechanical Engineer - Dublin or Cork

Java Technical Lead

Product Owner (Insurance)

Contracts Manager

Contracts Manager

Contracts Manager - Ireland/European/UK Projects

Sr Software Engineer - SAP Commerce Cloud

Senior Engineer - Mechanical (Energy & Industrial)

FS Technology Consulting - Finance Technical Delivery Lead- Manager/Senior Manager - Dublin

Validation Engineer

Graduate CSA Engineer

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