Job Description:
Job Title: Senior Operations Analyst
Corporate Title: Officer
Location: Dublin
Bank of America:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Location Overview:
Our Central Park office in Leopardstown, boasts modern facilities based in Dublin’s premium business park. With an onsite gym and staff restaurant, all your daily needs are conveniently catered for. Travel options include the LUAS network and the Central Park shuttle service between Dublin City Centre and Central Park. We also provide tax saver tickets as part of our award-winning benefits package, which means getting to work has never been so easy.
Job Description:
This role offers an exciting opportunity within Equity Transaction Services, providing middle and back-office support to global Equity Trading desks serving EMEA clients. The position focuses on managing the full trade lifecycle while ensuring accurate and timely BAU transaction processing across cash equity products.
The successful candidate will be responsible for booking, allocation, and confirmation of trades, ensuring seamless processing from execution through to settlement. You will monitor trade flows using industry platforms such as OMGEO CTM & Traiana to resolve exceptions, manage unmatched trades for priority clients, ensuring adherence to market deadlines, operational risk controls, and client money protection standards.
Key responsibilities include handling client queries, supporting Sales Trading desks, and liaising with front office, settlement teams, and external counterparties to maintain trade accuracy and mitigate risk. The role also involves producing reporting (including fails and reconciliation), maintaining client portfolios and trade matching services.
Candidates should demonstrate strong attention to detail, analytical thinking, and the ability to work under pressure. A solid understanding of equity operations, equity market practices (including settlement processes and buy-ins), and the trade lifecycle is preferred, alongside strong Excel and communication skills.
This is an excellent opportunity to gain broad exposure to equity operations within a fast-paced, client-focused environment.
Responsibilities:
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Maintains accuracy of client portfolio using internal and external comparison tools
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Performs research and conducts moderately complex analyses using established techniques, including transactions that require special handling and exception handling
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Explores methods to enhance processes, further reduce risks, and boost client experience
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Partners with colleagues on the trade and sales support teams, as well as external agents
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Creates reports and liaises with internal partners to ensure proper client reporting and assist with regulatory reporting
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Escalates potential risks and exposures to manager in a timely manner
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Assists with ad-hoc projects, new processes, or initiatives requiring coordination among subject matter experts representing multiple product areas or functions
Skills:
- I demonstrate strong attention to detail and apply critical thinking to ensure accuracy and sound decision-making.
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I am experienced in data collection and entry, as well as recording and organising information in a structured and efficient manner.
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I conduct thorough research to support informed outcomes and contribute effectively to fraud management processes.
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I have the ability to interpret relevant laws, rules, and regulations, ensuring compliance and reducing risk.
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I apply problem-solving skills alongside quality assurance practices to maintain high standards and continuously improve performance.
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I take a proactive approach to risk management, anticipating potential issues and addressing them early.
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I am adaptable and able to respond quickly to changing priorities while maintaining focus on objectives.
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I maintain a strong customer and client focus, ensuring needs and expectations are consistently met.
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I prioritise tasks effectively to manage workload and deliver results within required timeframes.
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I communicate clearly and professionally through written communications, ensuring key messages are understood.
Desired Skills:
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Associate’s Degree or higher with a major in business, finance, accounting, economics or a related field
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Experience in the financial services industry
- Experience with data analysis, including maintaining databases, collecting data, filtering and cleaning data, identifying patterns, interpreting data and presenting findings
Benefits of working at Bank of America: Ireland
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Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
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Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
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20 days of back-up childcare and 20 days of back-up adult care per annum
- The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.
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Access to an Employee Assistance Program for confidential support and help for everyday matters
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Access to free counselling through the Employee Assistance Program and virtual GP services through our private health care plan
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Ability to donate to charities of your choice and the bank will match your contribution
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Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of Ireland’s most iconic cultural institutions and exhibitions.
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Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.
Bank of America:
Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.
We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, membership of the Traveller community, age, sexual orientation, pregnancy or maternity, civil status, socio-economic background, family status or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.
We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
