Find Ecommerce customer support Jobs in Dublin, D

Logistics Manager (eCommerce)
Luzern eCommerce Group —Dublin, County Dublin
- Microsoft Excel
- Bachelor's degree
- AI
- Annual leave
- Employee assistance program
Quick apply
5h
Field Marketing Manager
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Project management
- Organisational skills
- Annual leave
- Work from home
3h
Senior eCommerce Acceleration Manager
Luzern eCommerce Group —Dublin, County Dublin
- Hybrid work
- Marketing
- Microsoft Office
- Analysis skills
- Annual leave
- Employee assistance program
Quick apply
9d
Manager, Relationship Managers (EMEA)
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- AI
- Annual leave
- Work from home
2d
Senior Product Marketing Manager
ESW —Dublin, County Dublin
- Hybrid work
- Presentation skills
- Marketing
Director, Product Marketing
ESW —Dublin, County Dublin
- Hybrid work
- Marketing
Account Executive, Commercial
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Customer service
- AI
- Annual leave
- Work from home
Product Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- AWS
- JavaScript
- No degree
- Annual leave
- Work from home
Principal MTS– Distributed Data Platform
eBay Inc. —Dublin, County Dublin
- Full-time
- Java
- AI
- Communication skills
Senior Product Marketing Manager
Intercom —Dublin, County Dublin
- Hybrid work
- Communication skills
- Marketing
- Annual leave
- Work from home
Senior Analytics Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- SQL
- Communication skills
- Python
- Annual leave
- Work from home
Trust & Risk Agent (German Speaking)
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- Hybrid work
- Social media management
- Customer service
- English
- Work from home
Trust & Risk Agent (French Speaking)
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- Hybrid work
- Social media management
- Customer service
- English
- Work from home
Senior Sales Strategy & Operations Manager, AI Products
Intercom —Dublin, County Dublin
- Hybrid work
- Microsoft Excel
- Sales
- SQL
- Annual leave
- Work from home
Group Head of People
Luzern eCommerce Group —Dublin, County Dublin
- Hybrid work
- Human resources
- AI
- Leadership
- Annual leave
- Employee assistance program
Quick apply
9d
Product Manager
Siena AI —Dublin, County Dublin
- Full-time
- Remote
- Master's degree
- AI
Account Manager, TikTok Shop Ads | SMB EMEA (Italian Speaking)
TikTok —Dublin, County Dublin
- Sales
- Business development
- Organisational skills
Senior Full Stack Engineer - Team Web
Intercom —Dublin, County Dublin
- Hybrid work
- Computer Science
- AWS
- Bachelor's degree
- Annual leave
- Work from home
Senior Solutions Architect
Intercom —Dublin, County Dublin
- Hybrid work
- JavaScript
- AI
- HTML
- Annual leave
- Work from home
Account Executive, Senior MidMarket
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Business
- Communication skills
- Annual leave
- Work from home

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Logistics Manager (eCommerce)

Luzern eCommerce Group
Dublin, County Dublin

Quick apply

Job details

5 hours ago

Benefits

Annual leave
Company events
Employee assistance program

Qualifications

Microsoft Excel
Logistics
Warehouse management system
3PL
E-commerce
Bachelor's degree
AI
Business
Leadership
Supply Chain Management

Full job description

Join Luzern eCommerce: Powering the World’s Most Ambitious Brands

Step into the world of limitless possibilities with Luzern eCommerce, where we’ve been redefining online retail since 2003. We partner with global icons like On Running, Nestlé, Panasonic, Reebok, Stokke, Ultrahuman, Next, Twinning's, Bondi Sands and Philips to accelerate growth, maximise margins, and deliver exceptional customer experiences across Amazon, top marketplaces, branded webstores, and social platforms.

Backed by significant investment, we’re on a mission to dominate the global eCommerce space. With our award-winning team, cutting-edge AI-enabled Channel Optimizer platform, and bold strategies, we’re not just keeping up with the future of retail—we’re creating it.

Be part of one of the fastest-growing tech sectors, where you’ll innovate, collaborate, and thrive in a business that values your individuality and ambition. Join Luzern eCommerce and be part of the next big chapter in retail history!

Tasks

The eCommerce Logistics Solutions Specialist is responsible for planning, coordinating, and optimizing logistics operations to support a fast-paced eCommerce environment. This includes overseeing warehousing, transportation, 3PL partnerships, returns management, and last-mile delivery. The role ensures efficient and customer-centric fulfilment operations that support scalable business growth and meet evolving consumer expectations.

Key Responsibilities:

eCommerce Logistics Operations

Manage daily logistics functions including inbound shipments, order fulfilment, outbound shipping, and reverse logistics.
Ensure fast, accurate, and cost-effective delivery solutions across direct-to-consumer (DTC) channels.
Implement and monitor logistics KPIs including order accuracy, delivery times, and return rates.

3PL and Carrier Management

Oversee relationships with third-party logistics (3PL) partners and shipping carriers to ensure high performance and scalability.
Evaluate and negotiate service contracts and carrier rates to optimize cost and delivery timelines.
Troubleshoot delivery issues and proactively manage service disruptions.

Warehouse & Fulfilment Oversight

Coordinate with warehouse teams or outsourced fulfilment centres to ensure timely and accurate order processing.
Drive inventory accuracy and minimize shrinkage through improved processes and audits.
Implement best practices in warehouse layout, pick/pack operations, and shipping workflows.

Technology & Process Improvement

Utilize WMS, TMS, and eCommerce platforms (e.g., Shopify, Amazon, ERP systems) to streamline logistics operations.
Identify process inefficiencies and recommend technology-based solutions to improve scalability and performance.

Reporting & Analysis

Track and report logistics KPIs to support data-driven decision-making.
Analyse shipping costs, delivery performance, and operational metrics to identify improvement opportunities.
Collaborate with finance, operations, and customer service teams to align logistics with company goals.

Requirements

Qualifications & Experience:

Bachelor’s degree in Logistics, Supply Chain Management, Business, or related field.
5+ years of experience in logistics or supply chain roles, with at least 2 years in eCommerce logistics.
Experience managing 3PL providers, shipping carriers, and order fulfilment in a DTC environment.
Familiarity with logistics software, eCommerce platforms, and warehouse automation tools.

Key Skills & Competencies:

Strong organizational and leadership skills
Effective communication and cross-functional collaboration
Analytical mindset with problem-solving capabilities
Proficiency in WMS, TMS, and Excel.
Customer-focused approach to logistics and fulfilment
Experience using AI Software is preferrable.

Benefits

What We Offer

Competitive Compensation: Attractive salary package with benefits.
Work-Life Balance: Competitive annual leave and flexible working arrangements.
Growth Opportunities: Access to learning and development programs to enhance your skills.
Culture and Environment: A fun, inclusive, and collaborative workplace.
Wellbeing Support: Access to an Employee Assistance Programme (EAP).
Quarterly Social Events: Company-sponsored quarterly social events designed to bring teams together, celebrate success, and strengthen connections across the business.

We are committed to equal opportunities and welcome applications from all suitably qualified candidates. If you require any reasonable adjustments during the recruitment process, please let us know.

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Refine Your Search

ecommerce customer support jobs in dublin, d

Logistics Manager (eCommerce)

Field Marketing Manager

Senior eCommerce Acceleration Manager

Manager, Relationship Managers (EMEA)

Senior Product Marketing Manager

Director, Product Marketing

Account Executive, Commercial

Product Engineer

Principal MTS– Distributed Data Platform

Senior Product Marketing Manager

Senior Analytics Engineer

Trust & Risk Agent (German Speaking)

Trust & Risk Agent (French Speaking)

Senior Sales Strategy & Operations Manager, AI Products

Group Head of People

Product Manager

Account Manager, TikTok Shop Ads | SMB EMEA (Italian Speaking)

Senior Full Stack Engineer - Team Web

Senior Solutions Architect

Account Executive, Senior MidMarket

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