Find Finance startup Jobs in Dublin County Dublin

Technical Support Engineer (Ireland, UK)
Metronome —Dublin, County Dublin
- SQL
- No degree
- Communication skills
New Business Account Executive (Lithuanian Market)
Revolut —Dublin, County Dublin
- €2,400–€3,400 a month
- Full-time
- Remote
- Sales
- English
- Finance
Sales Operations Analyst
MongoDB —Dublin, County Dublin
- Microsoft Excel
- Azure
- Sales
New Business Account Executive (Italian and Maltese Market)
Revolut —Dublin, County Dublin
- Full-time
- Remote
- Sales
- English
- Finance
New Business Account Executive (Swiss Market)
Revolut —Dublin, County Dublin
- Full-time
- Remote
- Sales
- English
- Finance
International Strategy & Operations Senior Manager, Commerce (French Speaking)
Whatnot —Dublin, County Dublin
- €131,000–€175,000 a year
- Full-time
- Hybrid work
- English
- SQL
- Analysis skills
- Work from home
AI Inference Engineer QVAC (100% remote Worldwide)
Tether Operations Limited —Dublin, County Dublin
- Full-time
- Remote
- Computer Science
- English
- C++
RL Global Commodity Manager, re:Cycle Reverse Logistics
Re:Cycle Reverse Logistics Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Computer Science
- Engineering
New Business Account Executive (French Market)
Revolut —Dublin, County Dublin
- Full-time
- Remote
- Sales
- English
- Finance
Senior Customer Support Specialist (French Support)
Rippling —DUBLIN 2, County Dublin
- Full-time
- English
- No degree
- Human resources
Global Payroll Operations Specialist - France
Rippling —DUBLIN 2, County Dublin
- Full-time
- Microsoft Excel
- English
- Analysis skills
New Business Account Executive (Italian Market)
Revolut —Dublin, County Dublin
- Full-time
- Remote
- Sales
- English
- Finance
Implementation Manager (French Speaking)
Rippling —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Google Suite
- Sales
- Project management
Project Controls Manager
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Windows
Senior Infrastructure Engineer - Dublin
Seapoint —Dublin, County Dublin
- Hybrid work
- DevOps
- AWS
- Linux
Quick apply
Director, International Financial Compliance
MongoDB —Dublin, County Dublin
- Hybrid work
- Azure
- AWS
- Accounting
Senior EOR HR Advisor, France
Rippling —DUBLIN 2, County Dublin
- Full-time
- English
- Project management
- Human resources
Sales Development Representative, Outbound (Spanish)
Rippling —DUBLIN 2, County Dublin
- Full-time
- Spanish
- Sales
- English
Account Executive (Direct Sales)
Laserfiche —Dublin, County Dublin
- Full-time
- Sales
- Salesforce
- Microsoft Office
Customer Support Specialist - EMEA
Mercury.com —Dublin, County Dublin
- €40,300–€48,900 a year
- Weekend availability
22h

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Technical Support Engineer (Ireland, UK)

Metronome -
Dublin, County Dublin

Apply Now

Job details

Qualifications

Slack
Technical support
SQL
Zendesk
Ruby
TypeScript
Communication skills
Python
Debugging
Workday

Full job description

About Us

Metronome is the leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code.

Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers. Our customers love our product and approach, and we’re humbled to work with amazing companies like OpenAI, NVIDIA, Confluent, and Anthropic.

You'll be joining an experienced team that includes founders who have successfully built and sold startups before. Our founders and employees also have direct experience building and scaling teams through massive growth at companies like Dropbox, Clever, and New Relic. On the back of this experience and our success-to-date, we’ve raised over $128M from leading investors including NEA, Andreessen Horowitz, General Catalyst, Elad Gil, and Workday Ventures. We’re also proud to have founders and executives of companies like Segment, Plaid, Looker, Gitlab, Confluent, HashiCorp, and Snowflake, as investors who have experienced the pain we're solving firsthand.

About the Role

As a member of our technical support engineering team, you will be on the front lines providing world-class customer service. As part of our engineering organization, you will become an expert on our product and partner closely with Metronome's engineers, customer success, solutions architecture, and growth teams, as well as our customers' developers.

Your primary responsibilities will include handling customer escalations through our ticketing system, using internal observability tools to diagnose and scope customer-facing issues, collaborating directly with customers via Slack and other channels, and developing internal tools and documentation to improve the support experience. Since we view every support escalation as an opportunity to learn, both as individuals and as a company, you will play a critical role in providing feedback to our product team on common challenges and influencing our product roadmap.

What You'll Do

Provide technical guidance to customers’ developers on best practices for integrating with our APIs and utilizing our functionality.
Troubleshoot any issues that arise from customers and diagnose any blockers. Escalate issues with customer context to the engineering team.
Develop internal tools to automate customer workflows that are currently unavailable in our product. Provide feedback on recurring patterns and advocate for addressing feature gaps in the product.
Design and assist in implementing a comprehensive knowledge base to assist customers with using our product.

Impact You'll Have

Through your interactions with individual customers, you will help improve our product for everyone.
Your work will play a crucial role in ensuring our customers' success and the continued effectiveness of their integration with Metronome.
The Metronome team is more well-rounded because you bring your unique personality to work and help create an inclusive fun environment focused on helping our customers get the most value out of Metronome.

Qualifications

2+ years of work experience in a B2B customer-facing technical support organization or in engineering
Experience working closely with engineering teams and providing technical feedback on customer issues
Ability to debug and triage bugs and escalations from customers
Can communicate technical capabilities of the product to customers
Experience writing scripts or internal tools using APIs, and functional knowledge of SQL
Strong written and verbal communication skills, with the ability to break down complex technical concepts clearly
A mindset of customer empathy and ability to solve challenging problems

Bonus points

Experience as an early or founding member of a support team, including building processes from scratch
Startup experience and familiarity with scaling a support team
Programming experience in one or more of Typescript, Python, or Ruby
You have worked on modern enterprise software which is business critical
Experience creating knowledge base articles and internal documentation
Familiarity with at least one ticketing system, such as Pylon, Zendesk, Front, or similar

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Apply Now

Refine Your Search

finance startup jobs in dublin county dublin

Technical Support Engineer (Ireland, UK)

New Business Account Executive (Lithuanian Market)

Sales Operations Analyst

New Business Account Executive (Italian and Maltese Market)

New Business Account Executive (Swiss Market)

International Strategy & Operations Senior Manager, Commerce (French Speaking)

AI Inference Engineer QVAC (100% remote Worldwide)

RL Global Commodity Manager, re:Cycle Reverse Logistics

New Business Account Executive (French Market)

Senior Customer Support Specialist (French Support)

Global Payroll Operations Specialist - France

New Business Account Executive (Italian Market)

Implementation Manager (French Speaking)

Project Controls Manager

Senior Infrastructure Engineer - Dublin

Director, International Financial Compliance

Senior EOR HR Advisor, France

Sales Development Representative, Outbound (Spanish)

Account Executive (Direct Sales)

Customer Support Specialist - EMEA

I want to receive the latest job alerts for finance startup in dublin county dublin

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