Find Technical support specialist Jobs in Little Island, C

Production Support Specialist
OpenText —Cork, County Cork
- Weekend availability
- Computer Science
- English
- Analysis skills
Cloud Support Specialist
OpenText —Cork, County Cork
- Oracle
- Windows
- Java
5d
AI Developer
AXA —Little Island, County Cork
- Azure
- Master's degree
- No degree
4d
Change Control Specialist
Eurofins Ireland PSS —Ringaskiddy, County Cork
- Full-time
- Analysis skills
- Free parking
- Annual leave
Quick apply
1d
IT Infrastructure Engineer
Eurofins Ireland Food Testing —Cork, County Cork
- Weekend availability
- Windows
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
Lab IT Systems Specialist
Catalyx —Cork, County Cork
- Full-time
- Computer Science
- Windows
- IT
Quick apply
Quality Systems Engineer
Merck KGaA —Cork, County Cork
- Bachelor's degree
- No degree
Content Writer
pubGENIUS —Cork, County Cork
- Full-time
- Remote
- Writing skills
- English
- Finance
- Work from home
Quick apply
1d
Senior Environmental Scientist
AtkinsRéalis —Cork, County Cork
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- Mentoring
Physical Security Specialist - Cork, Ireland
Qualcomm —Cork, County Cork
- Bilingual
- Microsoft Word
- Spanish
- Employee stock purchase plan
7d
Quality Assurance Specialist (6 month contract)
Catalyx —Cork, County Cork
- Full-time
- Oracle
- Customer service
- Microsoft Office
Quick apply
23h
.Net Engineer (DevOps)
AMCS Group —Cork, County Cork
- Full-time
- Azure
- DevOps
- Engineering
Quick apply
7d
Principal Electrical Engineer - Substations (ROI)
AECOM —Cork, County Cork
- Full-time
- Hybrid work
- Project management
- No degree
- Electrical Engineering
Senior EIA Consultant
AECOM —Cork, County Cork
- Full-time
- Hybrid work
- Master's degree
- Project management
Trainer
TELUS Digital —Cork, County Cork
- €38,500 a year
- Monday to Friday
- IT
- AI
7d
Technical In House Sales Assistant
Aquatech Heating Solutions Ltd —Togher, County Cork
- €35,000–€39,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Presentation skills
- Sick pay
Quick apply
Contract IT Infrastructure Engineer
Eurofins Ireland Food Testing —Cork, County Cork
- Weekend availability
- Windows
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
14d
Material Handler Coordinator / Inventory Management Specialist
Avantor —Cork, County Cork
- Full-time
- Customer service
- Analysis skills
- Project management
Onsite associate, Inventory Services
Avantor —Cork, County Cork
- Full-time
- Customer service
- Analysis skills
- Project management
Administrator / Junior CAD Associate – Part Time - Fermoy
James Mc Mahon, Limited —Cork, County Cork
- Part-time
- AutoCAD
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
- Employee discount
Quick apply
7d

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Production Support Specialist

OpenText -
Cork, County Cork

Apply Now

Job details

Qualifications

French
EDI
Computer Science
Relational databases
English
Analysis skills
Bachelor's degree
Communication skills

Full job description

AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Your Impact
As a Product Support Specialist at OpenText, you will serve as a trusted customer contact for questions on usage, functionality, and issues encountered with OpenText products and services. You will play a key role in day-to-day customer relations, handling escalations, and contributing to the technical development of your team. Your expertise will directly shape the customer experience, ensuring timely resolutions and high satisfaction across complex accounts and products.

What the Role Offers

Ownership of complex customer accounts and products, with responsibility for production monitoring, error analysis, and end-to-end issue resolution
A collaborative, cross-functional environment where you work alongside teams across the organisation to deliver quality outcomes
Opportunities to mentor and train junior Product Support Specialists, growing your leadership presence
Active involvement in self-improvement and technology training programmes to continuously expand your technical knowledge
The ability to contribute to and shape the team's knowledge base by submitting, writing, and approving complex knowledge articles
A dynamic, fast-paced role with variety, including on-call and weekend rotation responsibilities

What You Need to Succeed

A college or university degree in a technical field (e.g. Computer Science) preferred; strong technical aptitude required for non-IT graduates, with a minimum of 4 years of relevant experience
Strong problem-solving, analytical, and organisational skills, with a moderately high degree of deductive reasoning and the ability to identify patterns and trends
Excellent English communication skills, both written and verbal, with the ability to deliver technical solutions to both EDI-savvy and non-technical customers. French language skills also highly desirable.
EDI knowledge preferred, along with a solid understanding of application functionality, relational database architecture, operating systems, and communication protocols
Ability to manage workload with minimal supervision in a fast-paced environment, remaining proactive and composed under pressure
A strong customer orientation and the ability to exhibit OpenText's core values, acting as a trusted advisor while driving performance and adding value

One Last Thing
OpenText is more than just a corporation; it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket atAsk HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Apply Now

Refine Your Search

technical support specialist jobs in little island, c

Production Support Specialist

Cloud Support Specialist

AI Developer

Change Control Specialist

IT Infrastructure Engineer

Lab IT Systems Specialist

Quality Systems Engineer

Content Writer

Senior Environmental Scientist

Physical Security Specialist - Cork, Ireland

Quality Assurance Specialist (6 month contract)

.Net Engineer (DevOps)

Principal Electrical Engineer - Substations (ROI)

Senior EIA Consultant

Trainer

Technical In House Sales Assistant

Contract IT Infrastructure Engineer

Material Handler Coordinator / Inventory Management Specialist

Onsite associate, Inventory Services

Administrator / Junior CAD Associate – Part Time - Fermoy

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