Find Service desk agent Jobs in Ireland

Concierge - Part-Time
Air Canada —Dublin, County Dublin
- Full-time
- Microsoft Excel
11h
Senior Engineer, Infrastructure Platform
Intercom —Dublin, County Dublin
- Hybrid work
- AWS
- Annual leave
- Work from home
Account Executive, Commercial
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Customer service
- AI
- Annual leave
- Work from home
Staff Forward Deployed Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- JavaScript
- In-person
- Communication skills
- Annual leave
- Work from home
Senior Machine Learning Scientist
Intercom —Dublin, County Dublin
- Hybrid work
- Doctoral degree
- Research
- Master's degree
- Annual leave
- Work from home
Senior Data Scientist AI Tooling
Intercom —Dublin, County Dublin
- Hybrid work
- Master's degree
- SQL
- AI
- Work from home
Senior Engineering Manager - Developer Experience Platform
Intercom —Dublin, County Dublin
- Hybrid work
- AWS
- Annual leave
- Work from home
Senior GTM Product Enablement Manager
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Salesforce
- AI
- Annual leave
- Work from home
Senior ML Science Manager
Intercom —Dublin, County Dublin
- Hybrid work
- Doctoral degree
- Research
- Master's degree
- Annual leave
- Work from home
Senior Product Engineer - AI Platform
Intercom —Dublin, County Dublin
- Hybrid work
- AI
- Python
- Annual leave
- Work from home
Principal Demo Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- Master's degree
- AI
- Python
- Annual leave
- Work from home
23h
Founding Fintech Legal & Regulatory Lead
Grand Intelligence —Dublin, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Banking
Quick apply
Principal Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- Python
- Annual leave
- Work from home
Senior Product Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- AWS
- JavaScript
- No degree
- Annual leave
- Work from home
Senior Data Engineer
Keyrock —Dublin, County Dublin
- Full-time
- Remote
- System design
- SQL
- No degree
Principal Engineer - Go-To-Market
Intercom —Dublin, County Dublin
- On call
- Hybrid work
- Computer Science
- Sales
- System design
- Work from home
Senior Sales Manager, Continental Europe
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Leadership
- Communication skills
- Annual leave
- Work from home
10d
Principal Engineer, Web Platform – Team Web
Intercom —Dublin, County Dublin
- Hybrid work
- System design
- AWS
- JavaScript
- Annual leave
- Work from home
Senior Forward Deployed Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- JavaScript
- In-person
- Communication skills
- Annual leave
- Work from home
CRM Developer
Glen Dimplex Europe Holdings Ltd —Cloghran, County Dublin
- Full-time
- Azure
- Microsoft Outlook
- Computer Science
Quick apply
6h

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Concierge - Part-Time

Air Canada -
Dublin, County Dublin

Apply Now

Job details

Full-time
11 hours ago

Qualifications

Microsoft Excel

Full job description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

The primary focus and responsibilities of the Air Canada Concierge Agent is to provide personalized service, recognition and attention to detail to Aeroplan Super Elite 100K, other top tier members and Signature class customers in the airport environment. (Arrivals, check-in, departures, transfers, and lounges).

The concierge agent must pay particular attention to our AC VIP customers’ needs and provide excellent service at all times, in line with the customer service guidelines and the corporate safety rules. He / She must be able to solve all kinds of problems and know who and how to ask for assistance. By developing professional, positive relationships with our most frequent customers, the concierge will help develop brand loyalty.

Accountabilities (Responsibilities):

Be present at Check-in to greet and acknowledge premium customers and escort to the Lounge if required
Assist at Flight arrivals / Flight departures with premium customers’ concerns i.e. assisting with ticketing, upgrades, connections, baggage retrieval and any last-minute arrangements
Assist at Gates with boarding premium customers
Meet and acknowledge premium customers at the Lounge
Liaise with the 24 / 7 Concierge Desk when required
Network with other Global Concierge Agents at other Stations and with local representatives (Hotels, OAL’s)
Provide solutions for premium customers, in case of irregular operations
Maintain daily reports on the concierge activities, log problems and follow through when required
Liaise with Concierge groups to provide support / assistance in dealing/handling with high profile/premium customers

Qualifications

Internet, emails, Word; Excel proficiency and use of ALTEA reservations system
Degree / Diploma in Tourism is an asset
Experience in a similar role is an asset
Ticketing knowledge is an asset
Ability to travel (seminars, training, etc.)
Obtain an airport pass
Wear AC Uniform according to the Air Canada uniform and grooming policy
Comply with Airport security and safety rules

Permanent Part-Time position (20.0 hrs/week) based at Dublin Airport

Conditions of Employment:

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted

Apply Now

Refine Your Search

service desk agent jobs in ireland

Concierge - Part-Time

Senior Engineer, Infrastructure Platform

Account Executive, Commercial

Staff Forward Deployed Engineer

Senior Machine Learning Scientist

Senior Data Scientist AI Tooling

Senior Engineering Manager - Developer Experience Platform

Senior GTM Product Enablement Manager

Senior ML Science Manager

Senior Product Engineer - AI Platform

Principal Demo Engineer

Founding Fintech Legal & Regulatory Lead

Principal Engineer

Senior Product Engineer

Senior Data Engineer

Principal Engineer - Go-To-Market

Senior Sales Manager, Continental Europe

Principal Engineer, Web Platform – Team Web

Senior Forward Deployed Engineer

CRM Developer

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