Find german customer service Jobs in dublin, d

Technical Support Associate — Dublin (EMEA Hub)
Gong.io —Dublin, County Dublin
- Remote
- Spanish
- Computer Science
- Software troubleshooting
5d
Front Desk Agent (m/f/d)
Goodtime International Entertainment —Dublin, County Dublin
- Full-time
- Hospitality
- Customer service
- English
Quick apply
Financial Accountant
Allianz —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
Guest Experience & Quality Officer (m/f/d)
Goodtime International Entertainment —Dublin, County Dublin
- Full-time
- Hospitality
- Customer service
- English
Quick apply
Sales Lead, SMB Performance Solutions - DACH
TikTok —Dublin, County Dublin
- Sales
- English
- Project management
8h
Solutions Engineer
Payrails GmbH —Dublin, County Dublin
- Full-time
- Hybrid work
- Spanish
- English
- Java
Information Security Program Manager_1570
Allianz —Dublin, County Dublin
- Full-time
- Computer Science
- English
- Bachelor's degree
- Employee discount
Sr Energy Procurement Manager, EMEA Energy & Water Team
Amazon Data Services Ireland Limited - A65 —Dublin, County Dublin
- Full-time
- Spanish
- Engineering
- AWS
14d
Account Executive 3 - DACH
Wrike —Dublin, County Dublin
- Remote
- Sales
- Salesforce
- English
- Annual leave
- Life insurance
Quick apply
Cloud Platform Support Engineer III
Guidewire Software —Dublin, County Dublin
- Weekend availability
- Salesforce
- English
- Java
Strategic Account Executive - Global
BLP Digital AG —Dublin, County Dublin
- Full-time
- Hybrid work
- Sales
- English
Indirect Tax Consultant
AVASK —Dublin, County Dublin
- Hybrid work
- Communication skills
Quick apply
14d
Senior Manager, Government Relations (Europe)
D-Wave Quantum Inc. —Dublin, County Dublin
- Full-time
- Remote
- English
- Analysis skills
- Bachelor's degree
Quick apply
Software Development Engineer in Test
Canada Life Group Services —Dublin, County Dublin
- Java
- No degree
- Agile
5d
Senior Manager- Origination and Development
Equinix —Dublin, County Dublin
- Full-time
- Spanish
- Engineering
- English
14d
Senior Software Engineer - Backend & Infrastructure (f/m/d)
Contentful —Dublin, County Dublin
- Full-time
- English
- AWS
- Software development
- Annual leave
Installer Underfloor Heating
JK Group —Rathcoole, County Dublin
- €33,000 a year
- Overtime
- Customer service
- Communication skills
Quick apply
Supply Chain Planning Transformation & Design Lead
Bluecrux —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Engineering
- English
- Master's degree
Quick apply

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Technical Support Associate — Dublin (EMEA Hub)

Gong.io -
Dublin, County Dublin

Apply Now

Job details

Graduate
5 days ago

Qualifications

French
Spanish
Telephony
Computer Science
Software troubleshooting
English
Bachelor's degree
German
Information Technology

Full job description

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.

At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.

Role Summary

As a Technical Support Associate based in our Dublin EMEA headquarters, you will be the frontline champion for our European and global customers using Gong’s Revenue AI platform. You will troubleshoot technical issues, master Gong’s native tools and integrations, and contribute to resource creation aimed at enhancing customer success. Your mission is to meet key performance goals while turning EMEA’s fastest-growing revenue teams into "raving fans."

Key Responsibilities

EMEA Customer Support: Deliver an outstanding, timely support experience via email, web, and phone, aligning with regional SLAs and standard performance metrics.
Product & Integration Mastery: Learn the deep functionalities of Gong products and build a strong understanding of common ecosystem integrations (e.g., Salesforce, telephony systems, web conferencing tools, and API-based custom implementations).
Cross-Functional Collaboration: Partner closely with Dublin-based Success, Sales, and Product teams, as well as our global R&D teams, to troubleshoot complex issues and accurately represent the "Voice of the Customer."
Content & Enablement: Contribute to the creation of localized self-service and internal resources—such as knowledge base articles, FAQs, and technical guides—to support team and customer enablement.

Qualifications

Recent Graduate of Bachelor of Science (BSc) in Information Technology or Computer Science required.
Customer Focus: A passion for customer success and a proven ability to explain complex technical concepts clearly, patiently, and kindly to business stakeholders.
Technical Aptitude: A technical background or a strong foundational interest in troubleshooting software, SaaS architecture, web components, and integrations.
Language Skills: Fluency in written and spoken English is required. Fluency in an additional European language (e.g., French, German, or Spanish) is a strong advantage for the Dublin hub.
Growth Mindset: High adaptability and a strong desire to grow a long-term career within technical operations and product support at a fast-scaling AI company.

Work Environment & Location

Structure: This is a hybrid role, requiring 3 days a week in our collaborative Dublin city centre office, with 2 days of flexible remote work.
Eligibility: Must be legally eligible to work in Ireland.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

<<LI-AMC>>

Apply Now

Refine Your Search

german customer service jobs in dublin, d

Technical Support Associate — Dublin (EMEA Hub)

Front Desk Agent (m/f/d)

Financial Accountant

Guest Experience & Quality Officer (m/f/d)

Sales Lead, SMB Performance Solutions - DACH

Solutions Engineer

Information Security Program Manager_1570

Sr Energy Procurement Manager, EMEA Energy & Water Team

Account Executive 3 - DACH

Cloud Platform Support Engineer III

Strategic Account Executive - Global

Indirect Tax Consultant

Senior Manager, Government Relations (Europe)

Software Development Engineer in Test

Senior Manager- Origination and Development

Senior Software Engineer - Backend & Infrastructure (f/m/d)

Installer Underfloor Heating

Supply Chain Planning Transformation & Design Lead

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