Find senior account executive Jobs in dublin, d

Service Delivery Manager (gn)
Hansen Technologies —Dublin, County Dublin
- Full-time
- Agile
- AI
- Communication skills
Manager, Sales Programs
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- Salesforce
Senior Account Executive, New Business (English, French)
Google —Dublin, County Dublin
- Full-time
- Sales
- English
- Bachelor's degree
Sr. Client Partner, Mid-Market UK/I
Pinterest —Dublin, County Dublin
- €76,243–€133,426 a year
- Sales
- Marketing
- Bachelor's degree
Ad Sales Team Lead - SMB/Mid-market - CL9
Accenture —Dublin, County Dublin
- Full-time
- Sales
- Salesforce
- English
Sales Development Representative - Benelux
Okta —Dublin, County Dublin
- €62,000 a year
- Sales
- Salesforce
- English
- Annual leave
Retail Business Development Manager
CMS Distribution —Dublin, County Dublin
- Sales
- Business development
- Presentation skills
14d
Account Executive (B2B SaaS)
Agency Cyber Inc —Dublin, County Dublin
- Full-time
- Remote
- Business
- Communication skills
- Gym membership
Quick apply
Workplace Coordinator
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- English
- No degree
- In-person
Quick apply
12d
Account Executive 3 - DACH
Wrike —Dublin, County Dublin
- Remote
- Sales
- Salesforce
- English
- Annual leave
- Life insurance
Quick apply
Senior Data Analyst
DocuSign —Dublin, County Dublin
- Sales
- Salesforce
- Data analysis skills
Client Service Manager - Diageo Off Trade
CPM Ireland —Dublin, County Dublin
- €70,000–€90,000 a year
- Full-time
- Sales
- No degree
- Budgeting
- Fuel card
- Employee assistance program
Quick apply
Head of Independent Control & Reconciliations
BNP Paribas —Dublin, County Dublin
- Full-time
- Accounting
- Leadership
- Communication skills
- Annual leave
Senior Onboarding Specialist-Slack
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- Java
- SQL
5d
Field Ops Senior Manager, Upmarket & IX
Gong.io —Dublin, County Dublin
- Sales
- SQL
- Analysis skills
Senior Consultant - Asset Management
AMCL —Dublin, County Dublin
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
Quick apply
Senior Contract Administrator
Turner & Townsend —Dublin, County Dublin
- Full-time
- Contracts
- Annual leave
Quick apply
Senior Account Executive, New Business, (English, French)
Google —Dublin, County Dublin
- Full-time
- Sales
- English
- Bachelor's degree
Marketing & Communication Executive - Dublin
Entegro —Dublin, County Dublin
- Spanish
- Sales
- Marketing
- Annual leave
- Employee assistance program
Sr. Director, Sales Strategy & Operations
DocuSign —Dublin, County Dublin
- Sales
- Salesforce
- Finance

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Service Delivery Manager (gn)

Hansen Technologies -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Agile
SaaS
AI
Communication skills

Full job description

About Hansen
Hansen Technologies is a global provider of software and services for the energy, utilities, and communications industries. We enable customers in over 80 countries to deliver critical services through reliable SaaS platforms, combining deep domain expertise with long-term partnership thinking. Our culture is built on collaboration, accountability, and continuous improvement, empowering teams to deliver real impact at scale.

Role Purpose
Based onsite in Dublin and working within a global delivery organization, this senior role is accountable for the delivery of SaaS Run Services and associated projects for a Tier 1 utilities customer. You act as Hansen’s senior onsite representative, ensuring strong service performance, delivery execution, and customer outcomes while driving the expansion of Hansen’s footprint within the account. You operate at the intersection of customer leadership, delivery oversight, and commercial alignment, working closely with executive stakeholders and global Hansen teams.

Role Impact
This role directly shapes customer satisfaction, service stability, and commercial growth within a strategic Tier 1 account. You ensure reliable delivery of critical SaaS services, strengthen executive-level customer relationships, and enable expansion opportunities through trusted advisory and delivery credibility. Your work improves operational stability, reduces delivery risk, and ensures alignment between customer expectations and Hansen’s global delivery organization.

Key Responsibilities

You lead the onsite customer relationship, acting as trusted advisor to operational and executive stakeholders, ensuring alignment between customer objectives and Hansen delivery capabilities.
You oversee service performance, SLA adherence, and delivery execution across run services and ongoing change initiatives.
You coordinate onboarding, releases, upgrades, and production changes in collaboration with offshore delivery teams.
You manage customer governance, including service reviews, QBRs, reporting, and escalation management, ensuring transparency on performance, risks, and value delivered.
You support and influence commercial activities such as renewals, change requests, and expansion opportunities, working closely with commercial and legal stakeholders.
You act as onsite delivery lead for assigned projects and enhancements, managing scope, risks, dependencies, and execution through to successful delivery.
You represent Hansen in customer forums, steering committees, and operational meetings, ensuring clear communication and timely decision-making.
You drive continuous improvement by monitoring service performance, maintaining account health visibility, and ensuring issues are resolved effectively across global teams. You support coordination between onsite and offshore teams and ensure smooth collaboration across time zones.

Essential Competencies

You bring strong experience in customer-facing roles such as Customer Success, Service Delivery, Consulting, or Account Management within complex SaaS or enterprise environments.
You have operated in senior roles with exposure to Tier 1 customers and executive stakeholders.
You understand SaaS delivery models, SLAs, and cloud-based operations, and are able to translate technical topics into business impact.
You combine strong commercial awareness with delivery discipline and are comfortable managing escalations, governance processes, and multi-stakeholder environments.
You have experience working across global teams and are confident operating independently onsite while coordinating distributed delivery organisations.
You bring strong communication skills, analytical thinking, and the ability to manage complex delivery environments under pressure. Experience in the energy or utilities sector is a strong advantage.

Preferred Skills

Experience in SaaS environments with high availability or Tier 1 service requirements.
Knowledge of Agile delivery methods and enterprise delivery governance.
Experience with AI or automation tools to improve delivery efficiency.
Background in the utilities or energy industry.

Why join Hansen
We offer competitive compensation, strong benefits, meaningful work-life balance, and a collaborative environment where your contributions have immediate impact. Details of our compensation and benefits package are shared transparently during the hiring process.

Diversity Statement
We are committed to building an inclusive, equitable, and diverse workplace. We welcome applications from all backgrounds, experiences, and perspectives and encourage candidates to apply even if they do not meet every requirement.

Apply Now

Refine Your Search

senior account executive jobs in dublin, d

Service Delivery Manager (gn)

Manager, Sales Programs

Senior Account Executive, New Business (English, French)

Sr. Client Partner, Mid-Market UK/I

Ad Sales Team Lead - SMB/Mid-market - CL9

Sales Development Representative - Benelux

Retail Business Development Manager

Account Executive (B2B SaaS)

Workplace Coordinator

Account Executive 3 - DACH

Senior Data Analyst

Client Service Manager - Diageo Off Trade

Head of Independent Control & Reconciliations

Senior Onboarding Specialist-Slack

Field Ops Senior Manager, Upmarket & IX

Senior Consultant - Asset Management

Senior Contract Administrator

Senior Account Executive, New Business, (English, French)

Marketing & Communication Executive - Dublin

Sr. Director, Sales Strategy & Operations

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