Find enterprise account executive Jobs in dublin 7 county dublin

Senior IT Lead and Delivery Manager
Teleperformance —Dublin 07, County Dublin
- Full-time
- Azure
- Computer Science
- Master's degree
14h
Mid Market Account Executive
SurveyMonkey —Dublin, County Dublin
- Serving
- Sales
- Salesforce
Quick apply
3d
Senior Onboarding Specialist-Slack
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- Java
- SQL
5d
Senior Enterprise Account Manager, AGS Ireland/NI (Cross Industries)
Amazon Web Services EMEA SARL (Irish Branch) —Dublin, County Dublin
- Full-time
- Sales
- AWS
- Negotiation
2d
Director, Network Contracting
Optum —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d
Incident Management Engineer (Korean/English bilingual), Incident Detection and Response
Amazon Web Services EMEA SARL (Irish Branch) —Dublin, County Dublin
- Weekend availability
- Computer Science
- English
- AWS
7d
Customer Success Manager, High Touch
Intercom —Dublin, County Dublin
- Hybrid work
- No degree
- Work from home
Enterprise Customer Success Manager - Benelux
Trustpilot —Dublin, County Dublin
- English
- Communication skills
- Marketing
- Employee assistance program
Director of Projects & Aftermarket Services EMEA
Johnson Controls —Dublin, County Dublin
- Full-time
- Engineering
- English
- Master's degree
Solution Architect
Codec —Dublin, County Dublin
- Hybrid work
- Azure
- Oracle
- No degree
Quick apply
Founding Account Executive (AI Cloud)
Featherless AI —Dublin, County Dublin
- Full-time
- Remote
- AI
- Communication skills
Senior Consultant, Account Services Management – Customer Success
Dell Technologies —Dublin, County Dublin
- Full-time
- Remote
- Analysis skills
- AI
- Leadership
13d
Senior Consultant — Leadership Search (300° Role)
Hadfield Green —DUBLIN 2, County Dublin
- Remote
- Recruiting
Enterprise Customer Success Manager - France
Trustpilot —Dublin, County Dublin
- English
- Communication skills
- Marketing
- Employee discount
Vice President. Client Partner. Banking & Capital Markets.
EXL Service —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Management
8d
Strategic Account Executive - Global
BLP Digital AG —Dublin, County Dublin
- Full-time
- Hybrid work
- Sales
- English
Acquiring Sales Executive (Enterprise)
Revolut —Dublin, County Dublin
- Full-time
- Remote
- Sales
- Business development
- Project management
Senior Solutions Architect
Asana —Dublin, County Dublin
- €155,000–€175,000 a year
- AWS
- Presentation skills
- JavaScript
- Work from home
Quick apply
7d
Commercial Account Executive, DACH
Gong.io —Dublin, County Dublin
- Sales
- English
- Master's degree
- Annual leave
Quick apply
Account Manager, LCS DE Enterprise (English, German)
Google —Dublin, County Dublin
- Full-time
- Sales
- Marketing
- English
6d

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Senior IT Lead and Delivery Manager

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time
14 hours ago

Qualifications

Jira
Azure
Computer Science
Master's degree
AWS
ServiceNow
IT
Business
Leadership
Juniper

Full job description

Overview:

Senior IT Lead and Delivery Manager

Location: Dublin, Ireland (On-site across two sites)

Salary: DOE

Role Purpose

The Senior IT Lead & Client Success Manager serves as the definitive bridge between technology delivery, client satisfaction, and commercial success. This role acts as the "face of IT" on the Dublin leadership board while maintaining hands-on accountability for service delivery excellence. You will manage a complex ecosystem of global client applications and local infrastructure, ensuring that every technical initiative justifies its spend by directly supporting client retention and operational efficiency.

Key Responsibilities

1. Strategic Leadership & Commercial Stewardship

Site Representation: Act as the primary IT representative on the Dublin leadership board, driving success against stated KPIs and delivering the regional IT strategy.
P&L Ownership: Manage the regional IT OpEx and CapEx budget, linking every Euro of spend to ROI, cost-savings, or revenue-generating potential.
Client & TAM Interface: Act as the senior technical point of contact for key clients and Technical Account Managers (TAMs), positioning IT services as a value-add in pitches and renewals.

2. Operational Governance & Service Excellence

SLA/OLA Accountability: Own the end-to-end delivery of IT services, ensuring all Service Level Agreements and Operational Level Agreements are consistently met or exceeded.
Performance Reporting: Design and present QBRs to senior stakeholders, detailing system health, operational metrics, and team performance.
Change & Risk Management: Approve high-risk technical changes via the Change Advisory Board (CAB) and enforce global security, GDPR, and BCDR compliance.

3. Team Leadership & On-Call Steering

Direct People Management: Lead, mentor, and manage a team of 3 to 5 Desktop Support Technicians across both Dublin sites, overseeing their training, performance reviews, and capacity planning.
Escalation & Crisis Leadership: Serve as the ultimate point of escalation for P1/P2 incidents. During critical outages, steer the engineering team to swift resolution and manage all executive-level communications.
On-Call Rota Management: Implement and oversee a 24/7 support schedule, providing guidance and technical "steering" to the team during out-of-hours events.

4. Technical Ecosystem & Innovation

Infrastructure Management: Guarantee high availability for local networking (Fortinet and Juniper), data centers, end-user computing, and audiovisual (AV) technologies.
Application Stewardship: Oversee the performance and access management of enterprise client application suites and collaborative tools.
Continuous Improvement: Identify emerging technologies and deploy CSI frameworks to eliminate service bottlenecks and optimize operational costs.

Experience Required

Experience: 12+ years in high-volume IT environments, including at least 5 years in BPO or Managed Services leadership and 2-3 years of direct people management.
Framework Expertise: Certified in ITIL v4 Foundations (Managing Professional designation preferred).
Technical Savvy: Deep understanding of enterprise networking (Fortinet and Juniper), cloud (AWS/Azure), hybrid identity management (Okta/AD), and ITSM platforms like ServiceNow or Jira.
The "Bridge" Factor: Proven ability to translate complex technical issues into business-centric solutions for C-suite executives and non-technical stakeholders.
Education: Degree in IT/Computer Science, ideally supplemented by an MBA or business-centric certification.

Apply Now

Refine Your Search

enterprise account executive jobs in dublin 7 county dublin

Senior IT Lead and Delivery Manager

Mid Market Account Executive

Senior Onboarding Specialist-Slack

Senior Enterprise Account Manager, AGS Ireland/NI (Cross Industries)

Director, Network Contracting

Incident Management Engineer (Korean/English bilingual), Incident Detection and Response

Customer Success Manager, High Touch

Enterprise Customer Success Manager - Benelux

Director of Projects & Aftermarket Services EMEA

Solution Architect

Founding Account Executive (AI Cloud)

Senior Consultant, Account Services Management – Customer Success

Senior Consultant — Leadership Search (300° Role)

Enterprise Customer Success Manager - France

Vice President. Client Partner. Banking & Capital Markets.

Strategic Account Executive - Global

Acquiring Sales Executive (Enterprise)

Senior Solutions Architect

Commercial Account Executive, DACH

Account Manager, LCS DE Enterprise (English, German)

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Role Purpose

Key Responsibilities

1. Strategic Leadership & Commercial Stewardship

2. Operational Governance & Service Excellence

3. Team Leadership & On-Call Steering

4. Technical Ecosystem & Innovation

Experience Required

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