Job Title: Human Resources Business Partner
Department: HR
Job Type: Specified Purpose
Hours: 39 hours per week
Blackrock Health Hermitage Clinic is a private hospital providing a full range of medical and surgical care across a broad spectrum of specialities. Each Ward provides a range of services and this role is important in making a significant contribution, developing and maintaining best practice in nursing services at clinical areas.
The Hermitage Clinic is now part of Blackrock Health private hospital group along with the Blackrock Clinic, Galway Clinic, and Limerick Clinic, some of the most advanced hospitals in Irish private healthcare. As a JCI accredited hospital, The Hermitage Clinic is a progressive and pioneering hospital in which care for the patient is central to everything we do.
The HR Department provides a range of strategic and operational services, aligning the HR functions of Blackrock Health Hermitage Clinic with the organisations long-term goals. HR are responsible for managing the full employee life cycle, including , developing and implementing policies and processes related to people including recruitment and hiring of staff, on boarding and training, disciplinary and grievance procedures, supporting staff throughout their employment and facilitating continuous professional development for employees including managing performance and performance appraisals. HR will assume responsibility to ensure employees achieve and maintain standards of conduct, attendance and job performance in line with relevant HR Policies. HR will ensure that the organisation meets its commitments to ensuring there is no discrimination on the grounds of gender, marital or family status, sexual orientation, religious belief, age, disability, race or membership of a travelling community towards any member of staff
Role Purpose
The HR Business Partner (HRBP) will make a significant contribution to the delivery of our mission by supporting the hospital in meeting its strategic objectives. The HRBP will work closely with Line Managers and HR colleagues to deliver a valuable service to shape, develop and deliver HR plans and results that reflect the requirements and priorities of the hospital. The role is responsible for the management of all aspects of day-to-day employee-related operations across the hospital with superior knowledge of Human Resources procedures and associated employment legislation as well as maintain an effective level of literacy in respect to the financial position of the hospital and current and forecasted budgets, people agenda, staffing requirements and employee engagement. The HRBP will have a shared goal to ensure the smooth running of the HR department and to deliver an efficient service to ensure maximum value to employees, and the organisation as a whole
Qualifications / Experience
Essential Experience
- 5+ years' experience as a HR Business Partner.
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Advanced knowledge of HR practices and Irish Employment legislation.
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Strong experience working with HR Systems and producing reports for Senior Management Teams.
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Significant demonstrable experience of information management, analytical, administration and organisational skills.
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Proven capability and experience managing and implementing HR Projects.
Essential Skills / competencies
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Strong relationship management and interpersonal skills with ability to engage with stakeholders at high-level.
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Demonstrates solid judgment and proactive attitude.
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Problem solving and solutions focused with an ability to identify and resolve employment problems quickly and effectively.
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Effective numerical and analytical skills with experience using HR data to identify insights
- Strong attention to detail and accuracy
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Excellent communication and influencing skills.
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Excellent IT Skills, particularly in Excel.
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Strong report writing skills and ability to present data.
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Highly developed communication and presentation skills.
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Have a proven ability to be a strong team player and provide support/work collaboratively at all levels.
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Proactive attitude with an ability to work under pressure and deal positively with difficult situations.
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Solutions oriented - creative & proactive in approach.
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Ability to prioritise, manage workload and work to key deadlines.
Desirable
- Experience working within an HR Team in the health sector in Ireland/internationally.
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Knowledge of Joint Commission International Standards and auditing procedures or similar
Key Responsibilities
Operational and Administration
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Build strong working relationships with line managers, employees and colleagues across the hospital by providing advice and assistance and ensuring the delivery of an effective, efficient and professional HR service.
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Provide support to employees for all HR-related topics and resolve any issues that may arise.
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Assist in development and implementation of human resource policies and contribute to ensuring that all HR policies and procedures are followed and at the required standards for JCI Accreditation.
- Maintain compliance with all relevant legislation pertaining to employment law, H&S at work act as well as JCI and HR related standards.
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Maintain understanding and up to date knowledge of the legal framework within which HR operates.
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Communicate effectively with the HR Team to keep informed on issues.
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Participate in continuous HR improvement initiatives and metrics.
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Participate in the administration of annual salary reviews.
- Responsible for all Administration associated with own workload.
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Support Head of HR/HR Team Lead on key operational and strategic projects.
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The HRBP will undertake additional duties as requested by the Head of HR/HR Team Lead.
Employee Engagement
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Alongside the HR Generalist, conduct exit interviews when an employee leaves the organisation and report results to help improve employee satisfaction and retention across the organisation.
- Implement and champion annual HR programmes of work in areas of engagement, wellbeing, diversity & inclusion, performance management, talent and workforce planning and HR data/ systems improvement
Training and Performance Management
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Assist in the co-ordination of the Annual Performance Management process.
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Work closely with line manager on training initiatives to ensure all staff are compliant with mandatory training.
- Liaise with Managers to ensure all performance appraisals and probationary reviews are complete.
Employee Relations
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Carry out relevant meetings in accordance with employee resolution policies.
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Manage complex employee relations cases form end-to-end ensuring up-to-date knowledge of employment legislation is applied and adhered to at all times.
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Coach and support managers on how to navigate employee issues, providing feedback, difficult conversations, employee development, poor performance and all other aspects of people management.
- Coach and support Managers with employee relations policies and procedures and legal framework.
Occupational Health & Wellbeing
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Liaise with the Occupational Health Nurse in regard to current employee's fitness to work/practice.
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Make referrals to Occupational Health Nurse and/or Employee Assistance Programme where necessary.
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Ensure regular check-ins with employees on sick leave and plan return to work in conjunction with the Occupational Health Nurse and Line Managers.
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Assist managers with Return to Work process and ensure completion for all staff returning from sick leave.
Reporting, Data and HRIS Systems
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Analyse data and key performance indicators linking them to trends within the business to provide HR insights to management.
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Gather and analyse data for HR reporting and metrics as required.
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Respond to to ad hoc data and reporting requests as they arise.
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Provide monthly and bi-monthly presentations and reports for Head of HR/HR Team Lead and senior Line Managers on absence, staff turnover, mandatory training, and other HR metrics.
Learning and Education
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Stay up-to-date compliance and regulatory concerns, industry trends and HR best-practices.
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Contribute to the requirements of professional development for the HR profession.
- Attend and participate in staff development programmes and sharing knowledge with HR Team.
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Assist with the orientation and induction of new staff and be available to provide orientation as deemed necessary, helping them to integrate as members of the team.
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Assist in the training of other team members.
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Attend and participate in staff development programmes where applicable.
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Attend all mandatory training days and ensure that all mandatary training is in date.
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Comply with all HR system and policy requirements.
Quality Improvement and Risk Management
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Maintain strict confidentiality regarding all activities of Hermitage Clinic
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Ensure compliance with all relevant Hermitage Clinic guidelines, policies, procedures and relevant legislation and regulatory requirements.
- Participate in the continuous review and evaluation of policies, guidelines and existing practices.
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Assist in promoting a culture of continuous quality improvement across the department.
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Be aware of the core objectives, standards and key performance indicators for the service and contribute to the monitoring of performance against these standards.
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Participate in the requirements of the clinics accreditation process.
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Participate in the requirements of the clinic's risk management programme.
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Promote the delivery of a high standard of care to all patients.
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Work with members of the Multidisciplinary team in devising Standard Operating Procedures for the development of the Unit.
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Assist in ensuring a culture of safety, promoting positive reporting of incidents and near misses; investigate and take remedial action on incidents or near misses involving patients and staff according to clinic policies, protocols and guidelines.
Why work at the Hermitage Clinic?
At the Hermitage Clinic, we are passionate about our people and believe in their development and growth. As a member of the team you can benefit from:
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Competitive salary
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Onsite parking
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Pension
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Annual bonus*
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Discounted cafe
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Sports and Social club
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Employee Assistance Programme
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Discounted onsite pharmacy
Please Note:
Job descriptions are a reflection of the present service requirements and may be subject to review and amendments to meet the changing needs of the service. Please note that we reserve the right to close this vacancy early if sufficient applications are received.
The Hermitage Clinic is an Equal Opportunities employer, and we are committed to creating an environment that promotes equality and dignity at work.
The Hermitage Clinic is committed to providing reasonable accommodation when needed. Please advise if you have particular requirements, so that we can look into arranging reasonable adjustments to the recruitment process. You can contact us at [email protected]
It is essential that you have valid work permission for the Republic of Ireland to take up employment for this position, or in the case of critical skills, you must be eligible for a work permit.
