Find repair technician Jobs in dublin county dublin

Warranty Controller
Harris Group —DUBLIN 12, County Dublin
- Full-time
- Microsoft Excel
- Customer service
- Data analysis skills
- Annual leave
- Employee assistance program
Quick apply
Field Service Technician
MULTIVAC —Dublin, County Dublin
- Every weekend
- Maintenance
Automatic Doors Technician
KCC Group —Ballymount, County Dublin
- English
- Windows
- No degree
Engineering Technician - Days
Embecta —Dún Laoghaire, County Dublin
- Full-time
- Engineering
- Maintenance
- No degree
General Operative (Shift)
SWARCO Group —Dublin, County Dublin
- €42,000–€45,000 a year
- Full-time
- No degree
- Mechanical knowledge
- Outdoor work
Service Technician
Cully Automation —Leixlip, County Kildare
- Full-time
- English
- No degree
- Sick pay
Field Service Technician
Endress+Hauser Ireland —Kill, County Kildare
- Full-time
- Customer service
- Continuous improvement
- In-person
Maintenance Technician
Hollyfort Services —South Dublin, County Dublin
- Full-time
- Carpentry
- Maintenance
- Plumbing
- Employee assistance program
Quick apply
3h
Apprentice Technician
Kearys —Belgard, County Dublin
- Full-time
- Customer service
- Communication skills
- Employee assistance program
- Referral programme
Quick apply
Asset Management - Airfield Technician
DAA —Dublin, County Dublin
- 12 hour shift
- System design
- Maintenance
- Microsoft Office
Lead Mechanical Technician
Sodexo —North Wall, County Dublin
- €60,000 a year
- Full-time
- Microsoft Office
- Plumbing
- HVAC
Quick apply
13d
Reliability Maintenance Engineering Technician
Amazon Ireland Support Services Limited - A94 —Dublin, County Dublin
- Weekend availability
- No degree
- In-person
- Higher certificate
8d
Asset Management - Baggage Technician (Mechanical Fitter)
DAA —Dublin, County Dublin
- 12 hour shift
- System design
- Microsoft Office
- No degree
Automatic Door Technician
Dortek —Dublin, County Dublin
- €50,000–€60,000 a year
- Full-time
- English
- No degree
- Hand tools
- Fuel card
Quick apply
HVAC Technician
Johnson Controls —Dublin, County Dublin
- Overtime
- Maintenance
- No degree
- Annual leave
- Referral programme
Maintenance Technician
donnelly fresh. Foods —Dublin, County Dublin
- Full-time
- English
- No degree
- Computer skills
- Language training provided
- Employee assistance program
Quick apply
5d
Hiring Vehicle Technicians full time
VALUE VAN RENTAL LTD —North Dublin, County Dublin
- €28,000–€55,000 a year
- Full-time
- Leaving certificate
- No degree
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
8d
Windscreen Technician – Dublin Area - FULL TIME
Autoglass Ireland —Deansgrange, County Dublin
- €27,000–€45,000 a year
- Overtime
- English
- Annual leave
- Employee assistance program
Quick apply
13h
Mobile Tyre Fitter
CB MOBILE TYRES —Kimmage, County Dublin
- €37,400–€46,020 a year
- Part-time
- Customer service
- English
- Mechanical knowledge
- Employee discount
Quick apply
2d
Data Center Maintenance Engineer
Elwood Roberts —Dublin, County Dublin
- €65,000–€70,000 a month
- Full-time
- Supervising experience
- HVAC
- Mechanical knowledge
Quick apply

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Warranty Controller

Harris Group
DUBLIN 12, County Dublin

Quick apply

Job details

Full-time

Benefits

Additional leave
Bike to work scheme
Annual leave
Company pension
Employee assistance program
On-site parking

Qualifications

Microsoft Excel
Customer service
Data analysis skills
Microsoft Office
Communication skills
Time management

Full job description

About us

Harris Group is a long-established distributor of commercial vehicles, spare parts and aftersales services within Ireland and the UK.

We distribute globally recognised vehicle brands and are a leader in the growing and ever evolving EV space including Light Commercial Vehicles, buses and coaches.

Due to continued growth, we have a fantastic opportunity for a Warranty Controller to join our Aftersales Team.

Job purpose

The Warranty Controller is responsible for managing and overseeing the warranty claims process for vehicles or automotive components. To ensure that warranty claims are processed accurately and efficiently, and that customers receive appropriate reimbursement or repairs for covered issues.

The Role

Key Responsibilities and Accountabilities

1. Warranty Claim Processing: Review warranty claims submitted by customers, dealerships, or service centres to determine if they meet the warranty guidelines and requirements. Verify the accuracy and completeness of claim information, including documentation, repair orders, and supporting evidence.

2. Warranty Policy Compliance: Ensure that warranty claims comply with the manufacturer's warranty policies and guidelines. Verify that repairs or replacements are eligible for warranty coverage based on the vehicle's warranty terms, mileage limitations, and timeframes.

3. Investigation and Analysis: Investigate and analyse warranty claims to determine the root cause of issues and identify any potential fraud or misuse. Collaborate with technicians, service advisors, and other stakeholders to gather relevant information and evidence for claim evaluation.

4. Documentation and Record-keeping: Maintain detailed records of warranty claims, including claim numbers, dates, and status updates. Ensure that all necessary documentation, such as repair orders, invoices, and parts receipts, are properly filed and organized for reference and audit purposes.

5. Communication and Coordination: Liaise with customers, dealerships, and service centres to gather additional information, clarify claim details, and provide updates on claim status. Coordinate with internal teams, such as the technical team, service department, parts department, finance department and UK aftersales team to facilitate the warranty claims process smoothly.

6. Reimbursement and Settlement: Calculate reimbursement amounts based on approved warranty claims. Process payments or credit adjustments to customers, dealerships, or service centres promptly and accurately. Monitor payment schedules and ensure timely settlements.

7. Reporting and Analysis: Generate reports and analyse warranty claim data to identify trends, recurring issues, and potential improvements. Provide insights and recommendations to management regarding warranty policies, claim procedures, and customer satisfaction.

8. Warranty Policy Updates: Stay updated with changes in warranty policies, industry regulations, and manufacturer requirements. Communicate any updates or revisions to the relevant stakeholders and ensure adherence to the revised policies.

The Person

Essential Knowledge, Skills and Experience

- 3+ years in a Warranty Controller position required.

- Strong knowledge of warranty policies, procedures, and automotive industry practices.

- Technician qualification and experience desirable.

- Familiarity with warranty terms, conditions, and coverage criteria.

- Attention to detail and excellent data analysis skills.

- Proficiency in using warranty management systems and software.

- Strong MS office skills, particularly Excel.

- Effective communication and interpersonal skills.

- Ability to work collaboratively with cross-functional teams.

- Problem-solving and decision-making abilities.

- Organisational and time management skills.

- Understanding of automotive components and systems.

- Demonstrated ability to multitask and perform under pressure.

- Knowledge of customer service principles and strong focus on positive customer experience.

Benefits:

Competitive salary

25 days annual leave

5% Matched Contribution Pension

Employee Assistance Programme.

Cycle to Work Scheme

Benefits:

Additional leave
Bike to work scheme
Company pension
Employee assistance program
On-site parking

Experience:

Warranty : 3 years (required)

Work authorisation:

Ireland (required)

Work Location: In person

Quick apply

Refine Your Search

repair technician jobs in dublin county dublin

Warranty Controller

Field Service Technician

Automatic Doors Technician

Engineering Technician - Days

General Operative (Shift)

Service Technician

Field Service Technician

Maintenance Technician

Apprentice Technician

Asset Management - Airfield Technician

Lead Mechanical Technician

Reliability Maintenance Engineering Technician

Asset Management - Baggage Technician (Mechanical Fitter)

Automatic Door Technician

HVAC Technician

Maintenance Technician

Hiring Vehicle Technicians full time

Windscreen Technician – Dublin Area - FULL TIME

Mobile Tyre Fitter

Data Center Maintenance Engineer

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