Find data technician Jobs in swords county dublin

Senior IT Lead and Delivery Manager
Teleperformance —Dublin 07, County Dublin
- Full-time
- Azure
- Computer Science
- Master's degree
14h
Senior Workplace Health and Safety Manager, Customer Fulfilment (UK)
Amazon Ireland Support Services Limited - A94 —Dublin, County Dublin
- Full-time
- English
- In-person
Maintenance Planner
MSD —Dunboyne, County Meath
- Full-time
- Hybrid work
- Engineering
- Maintenance
- Continuous improvement
1d
Senior Equipment Engineer - Packaging System Owner
Amgen —Dún Laoghaire, County Dublin
- €70,408.90–€95,259.10 a year
- Engineering
- Maintenance
- Bachelor's degree
Principal / Lead Structural Engineer
PM Group —Dublin, County Dublin
- Master's degree
- Communication skills
Accounts Payable Specialist (12-Month Contract)
Codex —DUBLIN 11, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Data analysis skills
- Wellness program
- Annual leave
Quick apply
Structural Designer (Technician)
Jacobs —Dublin, County Dublin
- Hybrid work
- English
- No degree
- Communication skills
Quality Technician (Night shift Mon-Fri) (Evergreen)
Jabil Circuit —Dublin, County Dublin
- Full-time
- English
- Supervising experience
- Bachelor's degree
Electrical Shift Technician
CBRE DCSI —Dublin, County Dublin
- 12 hour shift
- Microsoft Excel
- Microsoft Outlook
- Basic maths
- Sick pay
Quick apply
Principal Civil Engineer
AtkinsRéalis —Dublin, County Dublin
- Full-time
- Hybrid work
- Communication skills
Sr. Technical Program Manager, Network Monitoring and Remediation
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Project management
Electrical Utilities Technician
Veolia Energy Services Ireland Limited. —Clondalkin, County Dublin
- Full-time
- Electrical experience
- No degree
- In-person
Quick apply
FSO Ireland Equipment Technicians
Intel —Leixlip, County Kildare
- Full-time
- Maintenance
- Analysis skills
- Continuous improvement
Senior Process Engineer
Embecta —Dún Laoghaire, County Dublin
- Full-time
- Engineering
- Data analysis skills
- Bachelor's degree
Critical Facilities Technician
Vantage Data Centers UK Management Company Ltd —Dublin, County Dublin
- Full-time
- English
- Communication skills
- Annual leave
Quick apply
11h
Electrical Engineer
Tate Europe —DUBLIN 10, County Dublin
- Full-time
- Analysis skills
- Bachelor's degree
- No degree
Quick apply
Software Development Engineer for Test (SDET)
National Broadband Ireland —Dublin, County Dublin
- Full-time
- AWS
- Analysis skills
- IT
Revenue Protection Investigator
PrepayPower —Dublin, County Dublin
- €33,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- SQL
- Annual leave
- Employee assistance program
Quick apply
Assistant Facilities Manager
CompassRock International —Dublin, County Dublin
- €55,000–€60,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Sick pay
Quick apply
1d
MPS (Maintenance, Planner, Scheduler)
CEC —Leixlip, County Kildare
- Full-time
- Manufacturing
- Communication skills
Quick apply

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Senior IT Lead and Delivery Manager

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time
14 hours ago

Qualifications

Jira
Azure
Computer Science
Master's degree
AWS
ServiceNow
IT
Business
Leadership
Juniper

Full job description

Overview:

Senior IT Lead and Delivery Manager

Location: Dublin, Ireland (On-site across two sites)

Salary: DOE

Role Purpose

The Senior IT Lead & Client Success Manager serves as the definitive bridge between technology delivery, client satisfaction, and commercial success. This role acts as the "face of IT" on the Dublin leadership board while maintaining hands-on accountability for service delivery excellence. You will manage a complex ecosystem of global client applications and local infrastructure, ensuring that every technical initiative justifies its spend by directly supporting client retention and operational efficiency.

Key Responsibilities

1. Strategic Leadership & Commercial Stewardship

Site Representation: Act as the primary IT representative on the Dublin leadership board, driving success against stated KPIs and delivering the regional IT strategy.
P&L Ownership: Manage the regional IT OpEx and CapEx budget, linking every Euro of spend to ROI, cost-savings, or revenue-generating potential.
Client & TAM Interface: Act as the senior technical point of contact for key clients and Technical Account Managers (TAMs), positioning IT services as a value-add in pitches and renewals.

2. Operational Governance & Service Excellence

SLA/OLA Accountability: Own the end-to-end delivery of IT services, ensuring all Service Level Agreements and Operational Level Agreements are consistently met or exceeded.
Performance Reporting: Design and present QBRs to senior stakeholders, detailing system health, operational metrics, and team performance.
Change & Risk Management: Approve high-risk technical changes via the Change Advisory Board (CAB) and enforce global security, GDPR, and BCDR compliance.

3. Team Leadership & On-Call Steering

Direct People Management: Lead, mentor, and manage a team of 3 to 5 Desktop Support Technicians across both Dublin sites, overseeing their training, performance reviews, and capacity planning.
Escalation & Crisis Leadership: Serve as the ultimate point of escalation for P1/P2 incidents. During critical outages, steer the engineering team to swift resolution and manage all executive-level communications.
On-Call Rota Management: Implement and oversee a 24/7 support schedule, providing guidance and technical "steering" to the team during out-of-hours events.

4. Technical Ecosystem & Innovation

Infrastructure Management: Guarantee high availability for local networking (Fortinet and Juniper), data centers, end-user computing, and audiovisual (AV) technologies.
Application Stewardship: Oversee the performance and access management of enterprise client application suites and collaborative tools.
Continuous Improvement: Identify emerging technologies and deploy CSI frameworks to eliminate service bottlenecks and optimize operational costs.

Experience Required

Experience: 12+ years in high-volume IT environments, including at least 5 years in BPO or Managed Services leadership and 2-3 years of direct people management.
Framework Expertise: Certified in ITIL v4 Foundations (Managing Professional designation preferred).
Technical Savvy: Deep understanding of enterprise networking (Fortinet and Juniper), cloud (AWS/Azure), hybrid identity management (Okta/AD), and ITSM platforms like ServiceNow or Jira.
The "Bridge" Factor: Proven ability to translate complex technical issues into business-centric solutions for C-suite executives and non-technical stakeholders.
Education: Degree in IT/Computer Science, ideally supplemented by an MBA or business-centric certification.

Apply Now

Refine Your Search

data technician jobs in swords county dublin

Senior IT Lead and Delivery Manager

Senior Workplace Health and Safety Manager, Customer Fulfilment (UK)

Maintenance Planner

Senior Equipment Engineer - Packaging System Owner

Principal / Lead Structural Engineer

Accounts Payable Specialist (12-Month Contract)

Structural Designer (Technician)

Quality Technician (Night shift Mon-Fri) (Evergreen)

Electrical Shift Technician

Principal Civil Engineer

Sr. Technical Program Manager, Network Monitoring and Remediation

Electrical Utilities Technician

FSO Ireland Equipment Technicians

Senior Process Engineer

Critical Facilities Technician

Electrical Engineer

Software Development Engineer for Test (SDET)

Revenue Protection Investigator

Assistant Facilities Manager

MPS (Maintenance, Planner, Scheduler)

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Role Purpose

Key Responsibilities

1. Strategic Leadership & Commercial Stewardship

2. Operational Governance & Service Excellence

3. Team Leadership & On-Call Steering

4. Technical Ecosystem & Innovation

Experience Required

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