Find customer onboarding specialist Jobs in dublin, d

Complaints Handler - (French, German, Dutch or Italian speaking)
Cover-More —Dublin, County Dublin
- Full-time
- English
- Continuous improvement
- Communication skills
- Employee assistance program
Quick apply
Training Specialist - German
Allianz —Dublin, County Dublin
- Full-time
- Hybrid work
- Management
- English
- Microsoft Office
Senior Technical Program Manager, Network Monitoring
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Project management
- Software development
Actuary Ireland
Standard Life —Dublin, County Dublin
- English
- Analysis skills
- Leadership
Technical Support Engineer
Kota —Dublin, County Dublin
- Full-time
- Remote
- SQL
- AWS
- No degree
- Annual leave
Network Cabling Quality Technician
Amazon Data Services Ireland Limited - A65 —Dublin, County Dublin
- Full-time
- AWS
- Communication skills
13d
Data Center Infrastructure Installation Technician, DCC Communities
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
13d
Accounts Payable Team Lead (Maternity Leave Cover)
Codex —DUBLIN 11, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Data analysis skills
- Wellness program
- Annual leave
Quick apply
Practice Manager- Donnybrook, Dublin 4
Truly Dental —Dublin, County Dublin
- Overtime
- Clinic
- Organisational skills
- Business
- Annual leave
Quick apply
1d
IT Platform Lead
Supermetrics —Dublin, County Dublin
- AI
- Python
Quick apply
Server Operations Manager, Data Center Operations
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- No degree
- Conflict management
Sales & Renewals Specialist (German Speaker)
Getty Images —Dublin, County Dublin
- Full-time
- Hybrid work
- Salesforce
- English
- Research
- Employee stock purchase plan
- Annual leave
Quick apply
Audit Manager II - Financial Crimes
TD Bank —Dublin, County Dublin
- Full-time
- Project management
- Bachelor's degree
- Leadership
- Annual leave
Real Estate Development Mgr Data Center Supply Solutions (EMEA)
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- English
- AWS
- Analysis skills
Data Center Facility Manager
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Electrical Engineering
Senior Enterprise Account Manager, AGS Ireland/NI (FSI)
Amazon Web Services EMEA SARL (Irish Branch) —Dublin, County Dublin
- Full-time
- Sales
- AWS
- Presentation skills
6d
WAREHOUSE OPERATIVE
Rhenus SE & Co. KG —Dublin, County Dublin
- Full-time
- Master's degree
- No degree
- Organisational skills
- Free parking
Network Infrastructure Construction Quality Program Manager , GND QA
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- No degree
- Construction
Sr Energy Procurement Manager, EMEA Energy & Water Team
Amazon Data Services Ireland Limited - A65 —Dublin, County Dublin
- Full-time
- Spanish
- Engineering
- AWS
14d
Applications Engineer
TriMech Group UK & Ireland —Sandyford, County Dublin
- €28,850–€51,300 a year
- Full-time
- JavaScript
- No degree
- Manufacturing
6d

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Complaints Handler - (French, German, Dutch or Italian speaking)

Cover-More -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time

Benefits

Employee assistance program

Qualifications

French
English
Continuous improvement
Italian
Communication skills
German
Dutch

Full job description

Description:
Where will your career take you next? Let’s find out together.

At Zurich Cover-More, we’re proud to be one of the world’s leading travel insurance and assistance providers. Each year, we protect more than 20 million travellers worldwide, making sure we’re there every step of their journey with proactive care, personalised cover and specialist support. Zurich Cover-More partners with many of the world’s best-known brands – think major airlines, travel giants, top banks, credit card providers, and large retailers – to deliver more care, more cover, for all.

Launched in December 2024, Zurich Cover-More is the global travel brand of Zurich Insurance Group, one of the world’s leading multi-line insurers. Our family of customer-facing brands includes trusted names like Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely, and Blue Insurance. Together, we’re redefining what it means to travel safely and with confidence. Whether it’s a long-awaited holiday, a last-minute business trip, or an unexpected detour, we deliver in the moments that matter.

About Cover-More Europe

This role is part of our Cover-More Europe team. Cover-More Europe provides insurance solutions through a number of different customer-facing brands across travel, car hire, specialty, and pet sectors in the United Kingdom, Ireland and the rest of Europe. For more than twenty years, we have been delivering insurance policies through our distribution partnerships. We know what is important to our partners, and we deliver simple and seamless customer experiences based on our genuine commitment to protection and care.

What you’ll be doing:
In the role of Complaints Handler you will specialise in customer resolution for complaints including:

Resolving complaints/disputes

Investigating complaints/disputes

Managing Ombudsman file requests

Providing insights on complaints data to mitigate future complaints and improve the customer experience

Identifying opportunities for continuous improvement in complaints handling and the related customer experience

Reporting and communicating on the above points, internally and (where required) externally

Supporting on external third part administrator audits

What skills and experience you’ll bring on this journey:
Minimum 3 years’ experience handling complaints for a financial service provider, insurance sector preferred

Fluent in English and either Dutch, German, French or Italian

One of the below is essential:
Accredited Product Advisor, APA (Personal General Insurance)

Certified Insurance Practitioner, CIP

Licentiate or Fellow of the Compliance Institute, LCI/FCI

Experience with gathering and preparing files requests for the relevant Ombudsman

Knowledge of a range of General Insurance products

Experience in managing complaints across multiple jurisdictions

Professional phone manner

Must have very strong written communication skills and be able to draft complaint correspondence

Why you’ll love working with us!

We value optimism, caring, togetherness, reliability, results-orientation, and forward-thinking.

We have more than 3000 employees worldwide. We are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts, customer service and corporate services professionals. We share a global purpose to look after travellers, at every step of their journey.

Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid approach ensures you can maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home after an initial training period.

Career growth. This is an extremely exciting time for us at Zurich Cover-More, as we rapidly expand our business across the globe. We’re committed to helping our people thrive through a comprehensive onboarding experience, continuous professional development, and a supportive work environment that empowers growth at every stage of your career.

Take the time you need, for you and your community. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme.

Travel and work with us. We believe your career should take you places – literally. At Zurich Cover-More, we support your professional journey and your passion for travel with complimentary travel insurance. So go ahead, start planning your next adventure today!

Investing in your health and your future. We offer a competitive health insurance package with comprehensive mental health coverage, access to an Employee Assistance Program (EAP), and a pension scheme with employer contributions – helping you build a secure and healthy future.

Diversity and inclusion. We respect who you are and thoroughly embrace diversity. Wherever life has taken you, we welcome you to bring your whole self to work. Just be you – because that’s exactly who we’re looking for.

Apply today and let’s go to great places together!

#LI-Hybrid

 #LI-SW

Quick apply

Refine Your Search

customer onboarding specialist jobs in dublin, d

Complaints Handler - (French, German, Dutch or Italian speaking)

Training Specialist - German

Senior Technical Program Manager, Network Monitoring

Actuary Ireland

Technical Support Engineer

Network Cabling Quality Technician

Data Center Infrastructure Installation Technician, DCC Communities

Accounts Payable Team Lead (Maternity Leave Cover)

Practice Manager- Donnybrook, Dublin 4

IT Platform Lead

Server Operations Manager, Data Center Operations

Sales & Renewals Specialist (German Speaker)

Audit Manager II - Financial Crimes

Real Estate Development Mgr Data Center Supply Solutions (EMEA)

Data Center Facility Manager

Senior Enterprise Account Manager, AGS Ireland/NI (FSI)

WAREHOUSE OPERATIVE

Network Infrastructure Construction Quality Program Manager , GND QA

Sr Energy Procurement Manager, EMEA Energy & Water Team

Applications Engineer

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