Find merchant Jobs in dublin county dublin

Client Services - Level 1 Support
Fiserv —Dublin, County Dublin
- Weekend availability
- English
- Microsoft Office
- SQL
1h
Senior Director, Risk & Controls (12 FTC)
Fiserv —Dublin, County Dublin
- Full-time
- In-person
- Leadership
6d
Senior Product Manager
ZeroRisk —Dublin, County Dublin
- Full-time
- Remote
- Analysis skills
- Product management
- Agile
Account Manager, Google Shopping Solutions (English, Polish)
Google —Dublin, County Dublin
- Full-time
- Sales
- English
- Business development
Director, Financial Crimes Compliance
paypal —Dublin, County Dublin
- Full-time
- System design
- Analysis skills
- Bachelor's degree
- Annual leave
Senior Growth Marketing
Photoroom —Dublin, County Dublin
- €70,000–€90,000 a year
- Full-time
- Remote
- Annual leave
Field Sales Area Manager - Leinster South
SumUp —Dublin, County Dublin
- Leadership
- Communication skills
- Annual leave
- Gym membership
Quick apply
12d
Business Partnership Manager - Payment
Binance —Dublin, County Dublin
- Full-time
- Remote
- English
- Business development
- Analysis skills
Quick apply
New Business & Seller Growth Executive - TikTok Shop, French Speaker (Third-party Associate)
TikTok —Dublin, County Dublin
- Sales
- English
- Organisational skills
Product Architecture Lead-Payments-Executive Director
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Computer Science
- Engineering
- Analysis skills
12d
New Business & Seller Growth Specialist - TikTok Shop, German Speaker (Third-party Associate)
TikTok —Dublin, County Dublin
- Sales
- English
- Organisational skills
Devops Engineer
Mifinity —Dublin, County Dublin
- Full-time
- Hybrid work
- DevOps
- AWS
- Scripting
- Free parking
Quick apply
Cloud Infrastructure Engineer
Pay and Shop Ltd —Dublin, County Dublin
- Full-time
- DevOps
- English
- Bachelor's degree
Quick apply
Senior Android Developer (Kotlin/Java)
U.S. Bank National Association —DUBLIN 18, County Dublin
- €74,460–€87,600 a year
- Full-time
- Java
- No degree
- Linux
Sr Machine Learning Engineer
paypal —Dublin, County Dublin
- Full-time
- Azure
- Engineering
- Java
- Annual leave
Sr SWE, Fraud Science Data Platform
paypal —Dublin, County Dublin
- Full-time
- SQL
- Bachelor's degree
- Python
- Annual leave
Sr Data Engineer
Mifinity —Dublin, County Dublin
- Full-time
- Hybrid work
- Master's degree
- SQL
- AWS
- Free parking
Quick apply
Senior Software Engineer - Logistics
Global-e —Dublin, County Dublin
- Full-time
- AWS
- No degree
- Agile
Quick apply
Clinical Nurse Manager Medically Supervised Injecting Facility (MSIF)
Merchants Quay Ireland —Dublin, County Dublin
- €54,633–€60,220 a year
- Full-time
- Nursing
- Microsoft Excel
- Data analysis skills
Quick apply
Clinical Nurse Manager, Medically Supervised Injection (Part-time)
Merchants Quay Ireland —Dublin, County Dublin
- €29,137.60–€32,861.33 a year
- Part-time
- Nursing
- Leadership
- Communication skills
- Annual leave
- Employee assistance program
Quick apply

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Client Services jobs in County Dublin

Client Services - Level 1 Support

Fiserv -
Dublin, County Dublin

Apply Now

Job details

Full-time
1 hour ago

Qualifications

Jira
English
Microsoft Office
SQL
ServiceNow
Phone etiquette
Communication skills

Full job description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Client Services - Level 1 Support

What does a successful Client Services Level One Support do?
A successful Client Services Level 1 Support at Fiserv delivers reliable, timely frontline support that helps clients get back to life — not just their financial services. You’ll embody our Partner in Possibility mindset by resolving inquiries, coordinating with internal teams, and protecting client trust through clear communication and follow-through. You’ll contribute to team excellence and continuous improvement while representing the One Fiserv culture in every interaction.

What you will do:

Own client inquiries by analysing, investigating, and resolving issues through telephone, email, and internal systems
Manage and resolve a high-volume inquiry queue (typically 20–50 interactions per day) while consistently meeting SLA targets
Analyse production and statistical data to identify root causes and recommend solutions for recurring issues
Escalate critical incidents to management and coordinate with Level 2 and Level 3 teams for timely resolution
Coach and upskill peers by sharing knowledge, documenting steps, and contributing to team best practices
Educate and onboard new and existing clients on platform use and processes as needed
Support back-end administration tasks and prepare data for audits and walkthroughs
Use SQL to perform data analysis and database maintenance tasks

What you will need to have:

Exceptional written and verbal communication skills in English with strong telephone etiquette
Client-focused approach with demonstrated empathy and service orientation
Advanced analytical and logical problem-solving ability, with attention to detail
Proficiency with MS Office; working knowledge of SQL for querying and analysis
Flexibility to work alternate shifts between 8:00 AM and 6:00 PM, provide holiday and rotational weekend coverage, occasional late evenings, and travel as required

What would be great to have:

Experience in payments or fintech client support environments (OmniPay platform exposure desirable)
Familiarity with ticketing systems (ServiceNow, JIRA, or similar) and incident management processes
Experience conducting client training sessions and internal stakeholder calls
Background supporting audits and preparing reconciliations or data extracts
Certifications such as ITIL or customer service training

Thank you for considering employment with Fiserv. Please:

Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Apply Now

Refine Your Search

merchant jobs in dublin county dublin

Client Services - Level 1 Support

Senior Director, Risk & Controls (12 FTC)

Senior Product Manager

Account Manager, Google Shopping Solutions (English, Polish)

Director, Financial Crimes Compliance

Senior Growth Marketing

Field Sales Area Manager - Leinster South

Business Partnership Manager - Payment

New Business & Seller Growth Executive - TikTok Shop, French Speaker (Third-party Associate)

Product Architecture Lead-Payments-Executive Director

New Business & Seller Growth Specialist - TikTok Shop, German Speaker (Third-party Associate)

Devops Engineer

Cloud Infrastructure Engineer

Senior Android Developer (Kotlin/Java)

Sr Machine Learning Engineer

Sr SWE, Fraud Science Data Platform

Sr Data Engineer

Senior Software Engineer - Logistics

Clinical Nurse Manager Medically Supervised Injecting Facility (MSIF)

Clinical Nurse Manager, Medically Supervised Injection (Part-time)

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