Find ecommerce customer support Jobs in dublin county dublin

Principal MTS– Distributed Data Platform
eBay Inc. —Dublin, County Dublin
- Full-time
- Java
- AI
- Communication skills
Employment Counsel Manager
eBay Inc. —Dublin, County Dublin
- Full-time
- Organisational skills
- AI
Manager, Relationship Managers (EMEA)
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- AI
- Annual leave
- Work from home
1d
Sr Software Engineer - SAP Commerce Cloud
Henry Schein Ireland —Dublin, County Dublin
- Full-time
- Computer Science
- DevOps
- Java
Senior Product Marketing Manager
ESW —Dublin, County Dublin
- Hybrid work
- Presentation skills
- Marketing
Senior Product Engineer - Pricing & Packaging
Intercom —Dublin, County Dublin
- On call
- Hybrid work
- Salesforce
- Annual leave
- Work from home
Senior Product Marketing Manager
Intercom —Dublin, County Dublin
- Hybrid work
- Communication skills
- Marketing
- Annual leave
- Work from home
Account Executive, Senior MidMarket
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Business
- Communication skills
- Annual leave
- Work from home
Senior Solutions Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Communication skills
- Time management
- Annual leave
- Work from home
Sr Pre-Sales Solution Engineer (French speaking)
Klaviyo —Dublin, County Dublin
- €80,000–€120,000 a year
- Sales
- English
- SQL
Quick apply
Senior Engineering Manager - Team Billing
Intercom —Dublin, County Dublin
- On call
- Hybrid work
- Communication skills
- Annual leave
- Work from home
Head of Commercial Marketing
Smartbox Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Analysis skills
- Marketing
Quick apply
1d
Senior Security Engineering Manager
Intercom —Dublin, County Dublin
- Hybrid work
- SDLC
- Work from home
Manager European CBT Markets - FTC
eBay Inc. —Dublin, County Dublin
- Full-time
- Hybrid work
- Spanish
- Sales
- English
6d
Pre-Sales Solutions Engineer (Italian Speaking)
Klaviyo —Dublin, County Dublin
- €54,400–€81,600 a year
- Sales
- English
- SQL
Quick apply
Indirect Tax Accounting Supervisor
eBay Inc. —Dublin, County Dublin
- Full-time
- Microsoft Excel
- ERP systems
- English
Indirect Tax Compliance Acctg Supervisor
eBay Inc. —Dublin, County Dublin
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
Trust & Risk Agent (French Speaking)
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- Hybrid work
- Social media management
- Customer service
- English
- Work from home
Senior GTM Product Enablement Manager
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Salesforce
- AI
- Annual leave
- Work from home
Account Manager - German Speaking
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Business development
- AI
- Annual leave
- Work from home

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Principal MTS– Distributed Data Platform

eBay Inc. -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Go
Java
Distributed systems
AI
Communication skills
Python

Full job description

JOB DESCRIPTION

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

We are looking for a Principal Engineer to lead the architecture and evolution of a large-scale distributed data platform that powers real-time and batch data use cases across the company.

This is a director-level IC role focused on building foundational platform systems that enable teams to produce, manage, and consume data reliably at scale. You will operate across multiple domains, setting technical direction, driving key architectural decisions, and partnering broadly to deliver platform capabilities used by a wide range of internal consumers.

In addition to strong distributed systems expertise, this role will help shape how automation and AI-assisted workflows are incorporated into the platform—improving system operability, developer productivity, and platform intelligence—while maintaining strong guardrails and reliability.

What You’ll Do

Define and drive architecture for a distributed data platform supporting real-time, streaming, and batch workloads
Lead design of core platform capabilities such as data lifecycle management, metadata systems, orchestration, and developer-facing APIs
Build systems that improve data reliability, consistency, discoverability, and ease of use across diverse internal consumers
Drive platform scalability, performance, and cost efficiency across high-throughput, low-latency systems
Introduce automation and AI-assisted workflows (e.g., intelligent diagnostics, validation, safe remediation) to reduce operational overhead and improve system resilience
Establish strong operational foundations: observability, SLOs, failure handling, and production excellence
Partner with engineering teams across the company to influence adoption, standardization, and platform evolution
Mentor senior engineers and contribute to raising engineering and architectural standards

What You Bring

~15+ years of experience building large-scale distributed systems, infrastructure, or data platforms
Experience operating at Staff+ or Principal level, leading complex, cross-team technical initiatives
Strong fundamentals in distributed systems (scalability, fault tolerance, data consistency, performance)
Experience with high-scale streaming systems, event-driven architectures, or real-time data processing
Hands-on experience building platform services that support both real-time and offline workloads
Proficiency in systems programming (e.g., Java, Python, Go) with the ability to go deep when needed
Experience running production systems with strong focus on reliability, observability, and operational excellence
Familiarity with automation or AI-assisted systems (e.g., agentic workflows, intelligent tooling) and sound judgment on where they add value
Strong communication and ability to influence across a broad engineering organization

Additional Details

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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ecommerce customer support jobs in dublin county dublin

Principal MTS– Distributed Data Platform

Employment Counsel Manager

Manager, Relationship Managers (EMEA)

Sr Software Engineer - SAP Commerce Cloud

Senior Product Marketing Manager

Senior Product Engineer - Pricing & Packaging

Senior Product Marketing Manager

Account Executive, Senior MidMarket

Senior Solutions Engineer

Sr Pre-Sales Solution Engineer (French speaking)

Senior Engineering Manager - Team Billing

Head of Commercial Marketing

Senior Security Engineering Manager

Manager European CBT Markets - FTC

Pre-Sales Solutions Engineer (Italian Speaking)

Indirect Tax Accounting Supervisor

Indirect Tax Compliance Acctg Supervisor

Trust & Risk Agent (French Speaking)

Senior GTM Product Enablement Manager

Account Manager - German Speaking

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