Find technology officer Jobs in dublin, d

Senior French Speaking Customer Operations Agent
FNZ —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
Business & Operations Manager Surgical Directorate
Beaumont Hospital —Dublin, County Dublin
- €83,911–€101,207 a year
- Full-time
- Management
- Master's degree
- Analysis skills
4d
Compliance Manager
Tripadvisor —Dublin, County Dublin
- Management
- System design
- Finance
- Employee assistance program
Quick apply
7d
Executive Assistant & Business Support
CRH International —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Legal Counsel
Lanas —Sandyford, County Dublin
- Full-time
- Hybrid work
- Patient care
- Contracts
- Communication skills
- Annual leave
- Work from home
Quick apply
13d
Head of Data Governance, Anonymization and Quality
Novartis —Dublin, County Dublin
- Full-time
- Doctoral degree
- Computer Science
- Research
12d
Regional Operating Director, Banking & Markets (PCF42)
Northern Trust Corp. —Dublin, County Dublin
- Full-time
- Leadership
- Banking
Senior Monitoring & Evaluation Associate
International Organization for Migration —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Spanish
8d
Lead Counsel, Privacy
Solstice Advanced Materials —Dublin, County Dublin
- Full-time
- Leadership
- Communication skills
Head of EMEA Sales
Trulioo —Dublin, County Dublin
- Full-time
- Remote
- Sales
- Master's degree
- Bachelor's degree
- Annual leave
Head of Data Governance
Mediolanum International Funds Limited —Dublin, County Dublin
- Computer Science
- Master's degree
- SQL
Group Financial Accountant
Blackrock Health —DUBLIN 20, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Clinic
- Accounting
Quick apply
Dispute Resolution Analyst
Interactive Brokers —Dublin, County Dublin
- Hybrid work
- Microsoft Office
- Finance
- Bachelor's degree
- Employee assistance program
- Life insurance
Quick apply
Administrative Assistant Grade IV, Part time (33.25 hrs) Temporary Outpatients Department
Tallaght University Hospital —Tallaght, County Dublin
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Sick pay
1d
Deal Pricing and Monetization Principal, Security
Google —Dublin, County Dublin
- Full-time
- Bachelor's degree
- No degree
- Business
Basic Grade Pharmacist - temporary
Tallaght University Hospital —Tallaght, County Dublin
- Full-time
- No degree
- Annual leave
- Sick pay
9d
Senior Monitoring & Evaluation Associate
Iom Usrap Dc —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Spanish
8d
Senior Fund Accounting Officer (Lux)
IQ-EQ —Dublin, County Dublin
- Full-time
- Hybrid work
- Accounting
- Annual leave
Quick apply
Medical Scientist Haematology Permanent
Tallaght University Hospital —Tallaght, County Dublin
- On call
- No degree
- Annual leave
- Sick pay
12d
Director, HR Shared Services
Bentley Systems —DUBLIN 2, County Dublin
- Bachelor's degree
- No degree
- Human resources

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Senior French Speaking Customer Operations Agent

FNZ -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

French
Microsoft Excel
Microsoft Outlook
English
Business
Communication skills

Full job description

Role Description

This role is responsible for core processing within specific functions, depending on the individual team, within the Customer Operations Functional Area, and is responsible for the quality processing for Corporate / Retail Clients on behalf of FNZ.

This means the following key requirements,

The role holder will be responsible for all aspects of day to day processing, ensuring that all processes are followed correctly and completed to a high level of quality, maintaining customer files and records, issuing quotes or payments and helping out on additional tasks outside the normal day to day work as required. High level of proficiency in both written and spoken business French is essential as well as experience in the French life insurance market
The role holder will play a lead role for service delivery to our clients based in France from their core activities, ensuring accuracy, compliance, and achievement of service standards in accordance with clients’ KPIs.

Specific Role Responsibilities

Strategy

Deliver best in class operational services to clients and internal partners.
Support operational relationships across the global business, ensuring collaborative engagement and partnering to achieve the best results and protection for clients and the business.
As an internal stakeholder drive and positively support the relationships globally to create a positive, collaborative, and engaged relationship.
Engage with external stakeholders in relation to their team’s issues, service standards, change and risk including clients, , consultants, , third parties,

Process

Ensure that completion of daily tasks are true and accurate, minimising errors with processing and quality actions,
Delivery of KPI / KRI’s in relation to customer contractual terms, taking action to prevent failure, through quality processing,
Support, contribute to, and challenge the delivery of the Operational Transformation Programme (or any other continuous improvement programme), ensuring delivering and milestone completion for the team.
Complete personal risk management, covering Control Attestation, Risk Event and Breach Reporting, ensure accurate and timely reporting, with focus on quality and prevention.
Ensure adherence of operational controls, to reduce errors and mitigate potential for fraud; and deliver reporting / evidence to the Manager and/or Senior Officers to evidence standards achieved.
Support & Drive quality of processing for handling client assets and client money within role; and deliver reporting / evidence to the Manager evidence standards achieved.

People

Maintain training requirements
Encourage a culture of collaboration, supportive challenge and discussion through openness and ethical decision making.
Be an effective communicator, ensuring that information is communicated effectively in both French and English to necessary parties and in a timely manner for purpose of rapid resolution
Ensure compliance with all mandatory training is completed in a timely fashion.
Support, implement and manage the FNZ culture, meeting the FNZ conduct standards and focus on collaboration, debate, openness, and engagement for staff.
Develop professional and technical knowledge and skills, via training & development, in order to meet Continuing Professional Development requirements.

Experience required

Required Knowledge & Skills

A degree or equivalent in business would be an advantage
Experience in French Life Insurance market
Operations experience within the Wealth Management / Insurance or pensions industry.
Experience in delivery of superior client/customer services.
Experience in standard office based applications, eg word, outlook, excel
The ability to work accurately and to deadlines.
Excellent interpersonal, communication and influencing skills.
Change management experience would be advantageous
Able to demonstrate understanding of regulations that apply within the region ie France
Ability to communicate fluently in French, both written and verbal with a wide range of FNZ clients, consultants and agents - this is essential.

About FNZ

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.

We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.

We partner with the world’s leading financial institutions, with over US$2.4 trillion in assets on platform (AoP).

Together with our clients, we empower nearly 30 million people across all wealth segments to invest in their future.

Apply Now

Refine Your Search

technology officer jobs in dublin, d

Senior French Speaking Customer Operations Agent

Business & Operations Manager Surgical Directorate

Compliance Manager

Executive Assistant & Business Support

Legal Counsel

Head of Data Governance, Anonymization and Quality

Regional Operating Director, Banking & Markets (PCF42)

Senior Monitoring & Evaluation Associate

Lead Counsel, Privacy

Head of EMEA Sales

Head of Data Governance

Group Financial Accountant

Dispute Resolution Analyst

Administrative Assistant Grade IV, Part time (33.25 hrs) Temporary Outpatients Department

Deal Pricing and Monetization Principal, Security

Basic Grade Pharmacist - temporary

Senior Monitoring & Evaluation Associate

Senior Fund Accounting Officer (Lux)

Medical Scientist Haematology Permanent

Director, HR Shared Services

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