Find Cloud networking manager Jobs in Dublin, D

Service Desk Engineer
Medica —Dublin, County Dublin
- Full-time
- Azure
- Windows
- Scripting
Quick apply
Capacity Planning Manager, CDP EMEA
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Leadership
- Analytics
Programme Manager
PFH Technology Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Project management
- Organisational skills
- Communication skills
Quick apply
6d
IT Operations Lead
CS Consulting Group Civil & Structural Engineers —DUBLIN 2, County Dublin
- Software troubleshooting
- Windows
- No degree
- Annual leave
Quick apply
10h
ID Install Tech, DCC Communities
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Communication skills
Data Steward, Re:Cycle Reverse Logistics
Re:Cycle Reverse Logistics Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- SQL
- AWS
Manager, ServiceNow ITOM Engineer
Pfizer —Ringsend, County Dublin
- Full-time
- Management
- Computer Science
- SQL
1d
Test Lead, ITD
ESB —Dublin, County Dublin
- €59,900–€70,500 a year
- Full-time
- Azure
- Computer Science
- Engineering
1d
Software Development Engineer, AWS Incident Tooling & Response
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Engineering
- AWS
Document Controller (12 month FTC), Quality Assurance - Data Centre Design Engineering
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Construction experience
Health and Safety Manager , Data Center Health and Safety
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Customer service
- SQL
- AWS
Internal Audit Manager - IT
Accenture —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Presentation skills
Procurement Category Manager, InfraOps Planning and Sourcing
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Computer Science
- Engineering
Health & Safety Engineer Construction, AWS Data Centers
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Office
- Master's degree
- AWS
Environmental Program Manager
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Digital Workspace Senior Consultant
PFH Technology Group —Dublin, County Dublin
- Hybrid work
- Microsoft Access
- Azure
- Windows
Quick apply
6d
Technical Account Manager, ES - SI - HCLS
Amazon Web Services EMEA SARL (Irish Branch) —Dublin, County Dublin
- Full-time
- Computer Science
- AWS
- Presentation skills
2d
Network Development Engineer, Direct Connect
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Java
- AWS
- Scripting
1h
Sr Specialist - AI Operations
Bristol-Myers Squibb —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Azure
- Computer Science
- Annual leave
- Work from home
14d
Staff Technical Program Manager, Site Reliability Engineering
MongoDB —Dublin, County Dublin
- Remote
- Azure
- AWS
- SDLC

I want to receive the latest job alerts for cloud networking manager in dublin, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

cloud networking manager jobs near dublin, d

Program Manager jobs in Dublin, County Dublin

Network Engineer jobs in Dublin, County Dublin

Internal Auditor jobs in Dublin, County Dublin

Test Lead jobs in Dublin, County Dublin

Technical Account Manager jobs in Dublin, County Dublin

Operations Associate jobs in Dublin, County Dublin

Software Engineer jobs in Dublin, County Dublin

Installation Technician jobs in Dublin, County Dublin

Health & Safety Manager jobs in Dublin, County Dublin

Site Reliability Engineer jobs in Dublin, County Dublin

Category Manager jobs in Dublin, County Dublin

Quality Assurance Engineer jobs in South Dublin, County Dublin

Program Manager jobs in Citywest, County Dublin

Junior Project Manager jobs in County Dublin

Program Manager jobs in Cork, County Cork

Program Manager jobs in Galway, County Galway

Public Sector Data jobs in County Dublin

Data Centre jobs in Dublin, County Dublin

Automation Engineer jobs in Cork, County Cork

Network Engineer jobs in Kildare, County Kildare

Service Desk Engineer

Medica
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time

Qualifications

Telephony
Azure
Operating systems
Windows
DHCP
IT support
Scripting
DNS
SharePoint
ServiceNow
TCP/IP
PowerShell
Active Directory
Intune
VPN

Full job description

Position Overview

The Service Desk Engineer is responsible for delivering high-quality 1st and 2nd line technical support to Medica Ireland, ensuring excellent customer service and timely resolution of incidents and service requests.

The role supports and maintains end-user technology, Microsoft 365 services, Microsoft Entra ID, endpoint devices, IT asset management processes, and user lifecycle management activities. The successful candidate will act as a key point of contact for employees, radiologists, radiographers, clients, and third-party suppliers, ensuring IT services are delivered in line with agreed SLAs and industry best practice.

Key Responsibilities

Service Desk and Technical Support

Provide prompt, professional, and customer-focused support for incidents, requests, and queries.

Own tickets from initial logging through to closure, ensuring regular communication and updates to users.

Diagnose and resolve hardware, software, networking, Microsoft 365, printing, telephony, and application issues.

Escalate incidents appropriately while retaining ownership until resolution.

Meet agreed Service Level Agreements and Key Performance Indicators.

Identify recurring issues and contribute to repeat problem analysis, root cause analysis, and permanent resolution activities.

Create and maintain knowledge articles, user support guides, and technical documentation.

Microsoft 365 and Identity Management

Administer Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive and related services.

Manage Microsoft Entra ID user accounts, groups, licences, roles, and access permissions.

Support Multi-Factor Authentication, Conditional Access, Self-Service Password Reset, and identity-related services.

Assist with Microsoft Intune and endpoint management activities where required.

Support user access reviews and security governance activities.

User Lifecycle Management

Manage Joiner, Mover and Leaver processes in accordance with documented procedures.

Provision, modify, and decommission user accounts across business systems.

Ensure appropriate access rights are assigned, changed, and removed in a timely manner.

Maintain audit records relating to user access, onboarding, role changes, and leavers.

Work closely with HR, line managers, and system owners to ensure accurate and compliant user onboarding and offboarding.

Asset Management

Maintain accurate IT asset records within the Asset Management platform.

Manage the lifecycle of IT assets from procurement through deployment, support, return, and disposal.

Track equipment allocations, returns, replacements, and disposals.

Participate in regular asset audits and reconciliation activities.

Ensure hardware and software inventories remain accurate and compliant.

Support procurement activities and liaise with third-party suppliers where required.

Infrastructure and Application Support

Support desktop, laptop, mobile device, peripheral and workstation deployments.

Deploy and maintain operating systems, software packages, standard builds, and security updates.

Assist in maintaining servers, storage, networking, cloud services, and backup verification activities where required.

Support system monitoring, routine maintenance, and operational checks.

Assist with technical troubleshooting relating to RIS, PACS and other clinical or operational applications.
Participate in system upgrades, migrations, technical projects, and service transition activities

Security, Compliance and Governance

Follow established IT security policies, procedures, standards, and audit requirements.

Assist with patch management, vulnerability remediation, and endpoint security activities.

Support user access reviews, security monitoring, and compliance evidence gathering.

Identify potential security risks and escalate appropriately.

Maintain compliance with data protection, confidentiality, information security and healthcare governance requirements.

Documentation and Continuous Improvement

Maintain accurate technical documentation, procedures, records, and support guides.

Contribute to process improvements, service improvements, and operational efficiencies.

Identify opportunities for automation, standardisation, and self-service capabilities.

Participate in regular team meetings, service reviews, and improvement initiatives.

Support the development and maintenance of IT Service Management processes aligned to ITIL best practice.

Essential

Minimum 2 years' experience in a Service Desk, IT Support, or End User Computing role.

Experience supporting Microsoft 365 environments.

Experience administering Microsoft Entra ID, previously Azure Active Directory.

Experience managing Joiner, Mover and Leaver processes.

Experience maintaining IT asset registers and supporting asset audits.

Experience working with IT Service Management platforms such as Freshservice, ServiceNow or ManageEngine.

Strong troubleshooting skills across desktop, laptop, mobile and peripheral technologies.
Knowledge of Windows 10/11 operating systems.
Understanding of networking fundamentals including TCP/IP, DNS, DHCP and VPN technologies

Desirable

Experience with Microsoft Intune and Endpoint Manager.

Experience supporting Microsoft Teams Voice and collaboration technologies.

Knowledge of Active Directory and Group Policy.

Familiarity with PowerShell scripting and automation.

Experience working within a healthcare, regulated, audited, or highly secure environment.

ITIL Foundation certification.
Microsoft certifications such as Microsoft 365 Fundamentals, Azure Fundamentals, Modern Desktop Administrator, or Endpoint Administrator

Quick apply

Refine Your Search

cloud networking manager jobs in dublin, d

Service Desk Engineer

Capacity Planning Manager, CDP EMEA

Programme Manager

IT Operations Lead

ID Install Tech, DCC Communities

Data Steward, Re:Cycle Reverse Logistics

Manager, ServiceNow ITOM Engineer

Test Lead, ITD

Software Development Engineer, AWS Incident Tooling & Response

Document Controller (12 month FTC), Quality Assurance - Data Centre Design Engineering

Health and Safety Manager , Data Center Health and Safety

Internal Audit Manager - IT

Procurement Category Manager, InfraOps Planning and Sourcing

Health & Safety Engineer Construction, AWS Data Centers

Environmental Program Manager

Digital Workspace Senior Consultant

Technical Account Manager, ES - SI - HCLS

Network Development Engineer, Direct Connect

Sr Specialist - AI Operations

Staff Technical Program Manager, Site Reliability Engineering

I want to receive the latest job alerts for cloud networking manager in dublin, d

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected