Find Lead program security engineer Jobs in Park West County Dublin

Senior Customer Experience Engineer
Microsoft —Dublin, County Dublin
- €77,400–€130,000 a year
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
13d
Sr. SDE, Workforce Solutions (WS)
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- System design
- Java
Technical Infrastructure Program Manager, EMEA Data Center Delivery
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Project management
- Bachelor's degree
Transformation Governance Lead, Service Delivery, Trust and Safety
Google —Dublin, County Dublin
- €138,000–€141,000 a year
- Full-time
- Bachelor's degree
- No degree
- AI
15h
Sr. Technical Program Manager, Network Monitoring and Remediation
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Project management
Optical NDE II, Optical Long Haul Network Deployment
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Project management
- Bachelor's degree
Software Engineer III, WAN Core, Network Engineering
Google —Dublin, County Dublin
- €100,000–€102,000 a year
- Full-time
- Software troubleshooting
- System design
- Bachelor's degree
Senior Software Engineering Manager
Microsoft —Dublin, County Dublin
- €77,400–€130,000 a year
- Full-time
- Computer Science
- Windows
- Java
12d
Compliance, Global Privacy Office, Vice President, Dublin / Birmingham
Goldman Sachs —Dublin, County Dublin
- Full-time
- Analysis skills
- Bachelor's degree
- No degree
- Employee assistance program
7d
Software Development Manager - DynamoDB, DynamoDB
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Team management
Procurement Category Manager, InfraOps Planning and Sourcing
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Computer Science
- Engineering
Senior Product Security Engineer, Server
MongoDB —Dublin, County Dublin
- Hybrid work
- Azure
- AWS
- C++
Software Development Manager, Optical Network Capacity Delivery, GCNA
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Team management
Manager Engineering Operations
Digital Realty —Dublin, County Dublin
- Full-time
- Team management
- In-person
- Communication skills
7d
Principal OT Cybersecurity Consultant
Jacobs —Dublin, County Dublin
- Hybrid work
- IT
- Communication skills
EMEA Data & Digital Program Manager
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- SQL
Databricks Solution Architect – Financial Crime & Banking
EXL Service —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Computer Science
- Master's degree
Associate Director - Civil Engineering (Transmission & Distribution)
Jacobs —Dublin, County Dublin
- Hybrid work
- Civil Engineering
- Leadership
- Communication skills
Senior Technical Operations Engineer, Manufacturing Operations
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Data analysis skills
- Master's degree
Senior Software Engineer
Mastercard —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- System design

I want to receive the latest job alerts for lead program security engineer in park west county dublin

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

lead program security engineer jobs near park west county dublin

Senior Technical Engineer jobs in Dublin, County Dublin

Senior Software Engineer jobs in Dublin, County Dublin

Operations Manager jobs in Dublin, County Dublin

Solution Architect jobs in Dublin, County Dublin

Program Manager jobs in Dublin, County Dublin

Civil Engineer jobs in Dublin, County Dublin

Technical Program Manager jobs in Dublin, County Dublin

Software Engineer jobs in Dublin, County Dublin

Software Engineering Manager jobs in Dublin, County Dublin

Senior Software Engineering Manager jobs in Dublin, County Dublin

Category Manager jobs in Dublin, County Dublin

Visa Sponsorship, Network Engineer jobs in Dublin, County Dublin

Remote Software Engineer jobs in Dublin, County Dublin

Senior Technical Engineer jobs in County Cork

Junior Aws Cloud Engineer jobs in Dublin, County Dublin

Analytics Engineer jobs in Dublin, County Dublin

Senior Software Engineer jobs in County Kerry

Senior Software Engineer jobs in Remote

Senior Software Engineer jobs in Galway, County Galway

Operations Manager jobs in County Wexford

Senior Customer Experience Engineer

Microsoft -
Dublin, County Dublin

Apply Now

Job details

Full-time
€77,400–€130,000 a year
13 days ago

Qualifications

Computer Science
Engineering
Bachelor's degree
AI
Information Technology

Full job description

Overview

Our new Technical Customer Lead is a customer‑aligned engineering role responsible for delivering proactive and reactive technical support services to Microsoft’s most strategic customers, driving deep engineering engagement, and building trusted relationships that accelerate the value of Microsoft 365 services.

We have recently launched in market an exciting and new Mission Critical Service for M365 offering where your role would be leading critical and complex case handling, provide early awareness and service insights, and act as customer advocates by amplifying feedback to product engineering to influence product improvements.

The role combines customer obsession and technical depth with operational excellence—owning engineering incident and change‑management interactions, standardising engagement processes, delivering measurable customer impact on the overall platform operational experience. With a solid focus on Copilot success, M365 core services and evolving engineering‑driven support models, you would play a key role in shaping customer experience, strengthening supportability, contributing to our mission of proactive service excellence, and partnering with engineering teams to help guide M365 product direction and roadmap.

This is an amazing opportunity early in our offering lifecycle to help us navigate evolving customer needs as they transform with AI and to help shape the future of a great M365 platform experience. If you have passion and energy for delivering amazing customer experiences combined with an engineering mindset, that has global impact, come join our team.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Handles complex escalations on customer issues often with Customer and Engineering Executive level visibility.
Acts as a voice of customers (VOCs) to directionally inform relevant product groups on customers product experience and usage. Partners with Product Group and component teams to prioritize, unblock, and resolve complex customer issues.
Identifies and utilizes engineering tools, customer telemetry and/or direct customer input to flag the patterns of defects/signals in the products or products misuse, or issues across assigned customer portfolio.
Gathers and synthesizes feedback from assigned strategic customers to learn ways in which customers use the product and identify feature and knowledge gaps misconfigurations, metrics, and key performance indicators (KPIs) in the current product.
Proactively conducts health checks to ensure customer environment is optimized and configured for deployment, including all complex pending issues are resolved.
Lead and contribute your ideas and innovation to help evolve our new Mission Critical for M365 offering and programs to advance our collective capabilities.
Perform engineering on-call duties when scheduled - approx 2-3 two-week rotations per year.

Qualifications

Required Qualifications:

Bachelor's Degree in Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND 4+ years experience in technology industry, cloud, technical support, and/or customer experience engineering
- OR equivalent experience.

Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

Bachelor's Degree in Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND demonstrated experience in the technology industry, cloud, technical support, and/or customer experience engineering
Customer facing experience.
Proven history of customer-obsession, including blog posts, how-to videos, MVP.
Certification in Microsoft and/or competing Cloud Technologies strongly preferred.
Certification in AI related programs such as AB-900, AI-900 or similar.
Understanding of and ability to migrate from various third-party platforms to Microsoft 365.

#DPG #DPGHiring

Customer Experience Engineering IC4 - The typical base pay range for this role across Ireland is € 77,400.00 - € 130,000.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/ireland-corporate-pay.html

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.

Apply Now

Refine Your Search

lead program security engineer jobs in park west county dublin

Senior Customer Experience Engineer

Sr. SDE, Workforce Solutions (WS)

Technical Infrastructure Program Manager, EMEA Data Center Delivery

Transformation Governance Lead, Service Delivery, Trust and Safety

Sr. Technical Program Manager, Network Monitoring and Remediation

Optical NDE II, Optical Long Haul Network Deployment

Software Engineer III, WAN Core, Network Engineering

Senior Software Engineering Manager

Compliance, Global Privacy Office, Vice President, Dublin / Birmingham

Software Development Manager - DynamoDB, DynamoDB

Procurement Category Manager, InfraOps Planning and Sourcing

Senior Product Security Engineer, Server

Software Development Manager, Optical Network Capacity Delivery, GCNA

Manager Engineering Operations

Principal OT Cybersecurity Consultant

EMEA Data & Digital Program Manager

Databricks Solution Architect – Financial Crime & Banking

Associate Director - Civil Engineering (Transmission & Distribution)

Senior Technical Operations Engineer, Manufacturing Operations

Senior Software Engineer

I want to receive the latest job alerts for lead program security engineer in park west county dublin

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected