Find And functional analyst Jobs in Dublin, D

Systems & Infrastructure Analyst
eBay Inc. —Dublin, County Dublin
- Full-time
- Remote
- Customer service
- Project management
- AI
Business Analyst (Credit & Capital Intelligence)
ING —Dublin, County Dublin
- Hybrid work
- Continuous improvement
- Agile
- AI
- Annual leave
Logistics and Systems Support Program Manager
Google —Dublin, County Dublin
- €70,000–€71,500 a year
- Full-time
- Project management
- Bachelor's degree
- No degree
6d
Senior Business Analyst
Version 1 —Dublin, County Dublin
- €65,000–€74,000 a year
- Full-time
- Hybrid work
- Oracle
- DevOps
- Master's degree
- Employee assistance program
- Employee discount
Quick apply
Strategy Analyst
Eirgrid —Dublin, County Dublin
- Full-time
- Master's degree
- Analysis skills
- Communication skills
Quick apply
International Payroll Analyst
Workday —Dublin, County Dublin
- €53,100–€79,700 a year
- Full-time
- Analysis skills
- Project management
- Accounting
4d
Head of Aviation KYC Onboarding Premium Services
BNP Paribas —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Workplace Solutions - Marketing Data Analyst, Vice President
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Marketing
- Analytics
Marketing & Customer Insight Analyst
Chill Insurance —DUBLIN 18, County Dublin
- SQL
- Analysis skills
- AI
CRM Functional Lead — Microsoft Dynamics
Marsh —Dublin, County Dublin
- Full-time
- Azure
- Sales
- DevOps
Procurement To Pay Analyst - Maternity Cover
Abbott Laboratories —Dublin, County Dublin
- Full-time
- Microsoft Excel
- English
- Bachelor's degree
Tech Product Owner (R-19385)
Dun & Bradstreet —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
- AWS
- Annual leave
Quick apply
Senior Associate, Customer Supply Chain
West Pharmaceutical Services —Dublin, County Dublin
- €63,300–€80,600 a year
- ERP systems
- Master's degree
- Analysis skills
EHR Inpatient Build Team Member
UPMC —Dublin, County Dublin
- Remote
- Acute care
- Nursing
- Oracle
- Annual leave
IT Systems Analyst - EMEA Change
American International Group UK Limited, Ireland Branch & AIG Europe S.A. (Ireland Branch) —DUBLIN 1, County Dublin
- Full-time
Quick apply
13d
Service Desk Analyst
Securitas Ireland —Dublin, County Dublin
- Full-time
- Software troubleshooting
- Analysis skills
- Communication skills
- Employee assistance program
- Referral programme
Quick apply
7d
GTM Data & Performance Analyst
Smartbox Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Sales
- Data analysis skills
- SQL
Quick apply
UKI Business Consulting - Digital Op Model/Process Improvement and Business Analyst, Manager
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- Recruiting
- Gym membership
Financial Crime Technical Business Analyst – AMLA Implementation
EXL Service —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Marketing
- Data analysis skills
Enterprise Brand and Go-to-Market Planning Senior Marketing Analyst
Citi —Dublin, County Dublin
- €65,600 a year
- Full-time
- Hybrid work
- Marketing
- Data analysis skills
- Bachelor's degree

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Systems & Infrastructure Analyst

eBay Inc. -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Customer service
Project management
Telecommunication
AI
Communication skills

Full job description

JOB DESCRIPTION

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role

The Customer Service Technology (CSTech) team is responsible for the engineering, technology planning, and programs that power eBay’s customer service experience. From customer-facing support capabilities to the tools used by service agents and the infrastructure that enables those experiences, the team helps ensure eBay’s service technology continues to support customers and business needs globally.

As a Contact Centre Systems & Infrastructure Analyst you will serve as a key technical and operational partner across the Customer Service Technology organization. Working closely with Engineering, Product, Corporate Services, Information Security, and shared-service teams, you will help plan, coordinate, and deliver technology initiatives that support customer service platforms, infrastructure, and connectivity across in-house, outsourced, and work-from-home environments. This hybrid role is based in Dublin and reports within the Customer Service Technology organization.

What you will accomplish

Partner with technology, operations, and business teams to support the planning, coordination, and delivery of customer service technology initiatives across platforms, infrastructure, and connectivity.
Translate business requirements into practical technical solutions by identifying dependencies, assessing risks, and supporting infrastructure and application strategy.
Lead or support end-to-end project delivery, coordinating cross functional teams from planning and development through testing, implementation, and post-launch activities.
Improve operational resilience by partnering with networking, infrastructure, and security teams to support connectivity, operational readiness, post-incident reviews, and continuous improvement.
Manage project priorities, vendor relationships, budgets, purchase orders, and invoice reconciliation while tracking progress against program objectives.
Facilitate planning sessions, workshops, and stakeholder alignment meetings, providing clear communication on project status, risks, and outcomes to technical teams and leadership.
Build positive relationships across global teams, vendors, and outsourced support organizations to deliver reliable customer service technology solutions.

What you will bring

Experience in technical architecture, business systems analysis, and project management across the technology delivery lifecycle.
Ability to identify technical dependencies, assess operational impacts, and deliver complex technology initiatives across multiple functions including infrastructure, networking, security, telecommunications, and engineering teams.
Experience supporting customer service technologies or contact center environments, with an understanding of platform operations and infrastructure dependencies.
Good communication and partner management skills, with the ability to explain technical concepts clearly and form effective relationships across global teams.
Experience managing projects in ambiguous environments, balancing operational detail with broader business objectives while driving delivery and accountability.
Experience with infrastructure strategy, operational resilience, outsourced partner environments, executive stakeholder communication, and workshop facilitation is preferred. This is a hybrid role based in Dublin, requiring regular in-office collaboration aligned with business needs.

Additional Details

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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and functional analyst jobs in dublin, d

Systems & Infrastructure Analyst

Business Analyst (Credit & Capital Intelligence)

Logistics and Systems Support Program Manager

Senior Business Analyst

Strategy Analyst

International Payroll Analyst

Head of Aviation KYC Onboarding Premium Services

Workplace Solutions - Marketing Data Analyst, Vice President

Marketing & Customer Insight Analyst

CRM Functional Lead — Microsoft Dynamics

Procurement To Pay Analyst - Maternity Cover

Tech Product Owner (R-19385)

Senior Associate, Customer Supply Chain

EHR Inpatient Build Team Member

IT Systems Analyst - EMEA Change

Service Desk Analyst

GTM Data & Performance Analyst

UKI Business Consulting - Digital Op Model/Process Improvement and Business Analyst, Manager

Financial Crime Technical Business Analyst – AMLA Implementation

Enterprise Brand and Go-to-Market Planning Senior Marketing Analyst

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