Find Service desk engineer Jobs in Dublin 24, D

Engineering Manager, AI Models Infrastructure
Intercom —Dublin, County Dublin
- Hybrid work
- AI
- Communication skills
- Work from home
AI Infrastructure Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- Computer Science
- Java
- Master's degree
- Work from home
Application Security Engineer
Intercom —Dublin, County Dublin
- On call
- Hybrid work
- Software development
- AI
- SDLC
- Work from home
Staff Product Engineer, AI
Intercom —Dublin, County Dublin
- Hybrid work
- Computer Science
- Maths
- Bachelor's degree
- Work from home
Principal Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- Python
- Work from home
Senior ML Science Manager
Intercom —Dublin, County Dublin
- Hybrid work
- Doctoral degree
- Research
- Master's degree
- Work from home
Industrial Placement Student - Ground Engineering
AECOM —Dublin, County Dublin
- Hybrid work
- AutoCAD
- English
- Microsoft Office
11d
Utilities Maintenance Reliability & Scheduling Lead
Veolia Energy Services Ireland Limited. —DUBLIN 15, County Dublin
- Full-time
- Communication skills
- Analytics
Quick apply
7d
Head of Engineering - Options
Keyrock —Dublin, County Dublin
- Full-time
- Remote
- System design
- SQL
- C++
Staff Forward Deployed Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- JavaScript
- In-person
- Communication skills
- Work from home
Staff Product Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- Python
- Work from home
Geotechnical Engineer
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Analysis skills
Senior Product Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- AWS
- JavaScript
- No degree
- Work from home
Principal Geotechnical Engineer - Naas
WSP —Naas, County Kildare
- Part-time
- Hybrid work
- Work from home
- Gym membership
Engineering Lead- Options
Keyrock —Dublin, County Dublin
- Full-time
- Remote
- System design
- SQL
- C++

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AI Infrastructure Engineer
Intercom —Dublin, County Dublin
You hold a degree in Computer Science, Computer Engineering, or a related field (or you have equivalent experience with very strong fundamentals).
Staff Product Engineer, AI
Intercom —Dublin, County Dublin
Contribute to all phases of software development including ideation, prototyping, and implementation and testing. Strong willingness to fight for good outcomes.

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Engineering Manager, AI Models Infrastructure

Intercom -
Dublin, County Dublin

Apply Now

Job details

Benefits

Work from home

Qualifications

AI
Communication skills

Full job description

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.

Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.

Fin is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Fin Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.

Founded in 2011 and trusted by over 30,000 global businesses, Fin is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.

What’s the opportunity?

We’re hiring an Engineering Manager for our AI Models Infrastructure Team in the AI Group. The AI Models Infrastructure team builds and operates the foundational infrastructure that empowers our teams to train and run Fin's own AI models.

This is a highly technical EM role - you’ll lead a team of expert engineers in a fast-evolving technical domain. In order to empower this team to be most effective, you will need prior experience in AI, and the appetite to continually invest in deepening your technical knowledge.

Learn more about Fin's engineering culture at intercom.engineering, and more about Fin at fin.ai.

What will I be doing?

You will:

Lead a high-performing team building the platform and infrastructure that power Fin's AI capabilities.
Magnify the team’s effectiveness, whether that means removing impediments, or finding ways to accelerate their progress.
Support teams of ML Scientists and Engineers building AI powered capabilities.
Plan, prioritize, and deliver high-impact roadmaps in partnership with the team’s most senior engineers, balancing delivery, quality, and innovation.
Empower the engineers on the team to act with agency and maximize their impact.
Expand your scope over time, potentially taking ownership of additional platform domains as the team and AI initiatives grow.

What skills do I need?

Experience training ML models and operating them in production, at scale.
Experience leading infra or platform teams.
Strong prior experience working as an engineer.
Strong technical judgment and communication skills, enabling you to advocate for the team’s needs
Adaptable leadership style suited to a group that will grow quickly, and change shape over time.
Curiosity and enthusiasm for AI.

#LI-Hybrid

At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements.

Learn more about working at Fin and the benefits we offer at fin.ai/careers.

Policies

Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.

Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

Apply Now

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service desk engineer jobs in dublin 24, d

Engineering Manager, AI Models Infrastructure

AI Infrastructure Engineer

Application Security Engineer

Staff Product Engineer, AI

Principal Engineer

Senior ML Science Manager

Industrial Placement Student - Ground Engineering

Utilities Maintenance Reliability & Scheduling Lead

Head of Engineering - Options

Staff Forward Deployed Engineer

Staff Product Engineer

Geotechnical Engineer

Senior Product Engineer

Principal Geotechnical Engineer - Naas

Engineering Lead- Options

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