Find Business support specialist Jobs in Cork, C

Team Leader | Fintech | Cork office
TELUS Digital —Cork, County Cork
- €38,000–€42,000 a year
- Monday to Friday
- Microsoft Excel
- AI
- Leadership
7d
Trainer
TELUS Digital —Cork, County Cork
- €38,500 a year
- Monday to Friday
- IT
- AI
7d
Community Liaison Officer
Statkraft —Cork, County Cork
- Full-time
- Hybrid work
- English
- No degree
- IT
11d
Customer Service Specialist
Un1f1ed Global Packaging —Cork, County Cork
- €32,000–€37,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Wellness program
- Annual leave
Quick apply
5d
Financial Planning & Analysis Specialist
Itron —Cork, County Cork
- €60,000–€70,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Vendor Account Executive (Multilingual with German)
TELUS Digital —Cork, County Cork
- €35,900 a year
- Full-time
- Sales
- English
- Presentation skills
- Relocation assistance
Marketing Localisation Specialist
Proofpoint —Cork, County Cork
- Full-time
- Sales
- Project management
- Communication skills
4d
Talent Acquisition Specialist
AXA —Little Island, County Cork
- Bachelor's degree
- Continuous improvement
- Recruiting
7d
Solar PV Sales Advisor - Residential
Ashgrove Renewables —Cork, County Cork
- Sales
- English
- Communication skills
- Annual leave
- Employee discount
Quick apply
IT Manager
Citco —Cork, County Cork
- Full-time
- Doctoral degree
- Computer Science
- Master's degree
Associate Transport Planner
Tetra Tech —Ballincollig, County Cork
- Writing skills
- Master's degree
- Business development
Principal Industrial Designer
Logitech —Cork, County Cork
- Full-time
- CAD
- Bachelor's degree
- In-person
- Work from home
Onsite associate, Inventory Services
Avantor —Cork, County Cork
- Full-time
- Customer service
- Analysis skills
- Project management
IT Infrastructure Engineer
Eurofins Ireland Food Testing —Cork, County Cork
- Weekend availability
- Windows
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
AWS Expert
Citco —Cork, County Cork
- Full-time
- Master's degree
- AWS
- Bachelor's degree
Agri Trade & Logistics Co-ordinator
SGS —Cork, County Cork
- Weekend availability
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Communication skills
Quick apply
3h
Senior Radiation Therapist - Bons Secours Radiotherapy, UPMC Hillman Cancer Centre Cork
UPMC —Cork, County Cork
- €53,195.66–€69,136.16 a year
- On call
- Clinic
- Leadership
- Communication skills
- Annual leave
Sports Advisor
Intersport Elverys —Kinsale, County Cork
- Part-time
- Customer service
- Communication skills
- Store discount
- Employee assistance program
Quick apply
Content Writer
pubGENIUS —Cork, County Cork
- Full-time
- Remote
- Writing skills
- English
- Finance
- Work from home
Quick apply
1d
International Software Quality Engineer with Spanish Latin American
LocalEyes —Cork, County Cork
- Monday to Friday
- Spanish
- Computer Science
- English
- Free parking
Quick apply

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Team Leader | Fintech | Cork office

TELUS Digital -
Cork, County Cork

Apply Now

Job details

Permanent
€38,000–€42,000 a year
7 days ago

Benefits

On-site gym
Private medical insurance

Qualifications

Microsoft Excel
AI
Leadership

Full job description

Description

Team Lead - Fraud focus/Fintech

Location: onsite in Cork, Ireland (fully onsite role)

Hours of operation: Monday to Friday 11.30 - 20.00 (subject to change)

Compensation range: € 38,000 - €42,000 gross p/a + performance bonus

Start date: 27th July 2026

As Team Leader, you'll be at the heart of our growing Risk Operations team. You'll manage and mentor a talented group of Risk Operations specialists while developing systems and processes that deliver exceptional service. This is your opportunity to make a real impact: driving business results, building strong client relationships, and creating an environment where your team can thrive and grow.

We Offer:

Stable job: permanent employment contract
Opportunity to advance your career
Great rewards for referring your friends
Multilingual exposure: improve your spoken and written language skills
Inspiring and fun environment. Our offices are known for their innovative, fun and pleasant design. Enjoy our 'relax' and 'play' areas as well as our onsite gym
Community projects. Want to make the world a better place? We run CSR (corporate social responsibility) events all year long
Private medical insurance coverage (after 6 months tenure). We work with one of the best suppliers (VHI) where you will benefit from a professional package
Bike-to-work tax relief
Pension scheme
Maternity and paternity leave
Access to GP care and an occupational health advisor
Subsidized canteen

Here is where you will have impact:

Leadership & Team Development

Actively manage, lead, and motivate a team of Risk Operations specialists
Provide coaching, support, and mentorship to help team members excel
Conduct regular 1-2-1 reviews and facilitate team meetings that encourage input and transparency
Develop your team's skills and drive professional growth
Foster a culture of innovation, openness, and problem-solving

Performance & Results

Drive individual and team KPIs to meet and exceed targets
Manage staffing needs in partnership with Workforce Management
Maintain service level agreements and effectively manage business impacts
Make data-informed decisions on training, team briefings, and absences
Promote an atmosphere of continuous improvement and accountability

Client Partnership & Relationship Management

Become the key point of contact for our fintech client—building strong, collaborative relationships
Develop a deep understanding of the client's business, systems, and operational needs
Liaise proactively with the client on a daily basis
Escalate and resolve customer issues and problems effectively
Ensure compliance with client security requirements, policies, and procedures
Facilitate clear communication between your team and the client

Operations & Strategy

Collaborate with Support to identify and deliver training and refresher programs
Work closely with internal teams to implement and maintain departmental processes
Identify and implement operational improvements that enhance service quality
Manage escalations with ownership and accountability
Ensure accurate information is cascaded throughout the team

We are looking for someone with:

Proven track record of leading and motivating teams in a fast-paced environment (ideally in BPO, Compliance setting)
Strong commercial and business acumen with customer/client focus
Experience managing KPIs, service levels, and operational performance
Demonstrated ability to develop systems, processes, and people
Experience in client-facing leadership roles
Strong knowledge of fintech, financial services, or regulated industries
Understand the language of bank transactions, including ACH, check, debit card, credit card, and wire transfers, both domestic and international
Demonstrate risk and compliance knowledge: a strong understanding of Know Your Customer (KYC), Anti-Money Laundering (AML), and risk assessment procedure

About Company:

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Equal Opportunity Employer Statement

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Apply Now

Refine Your Search

business support specialist jobs in cork, c

Team Leader | Fintech | Cork office

Trainer

Community Liaison Officer

Customer Service Specialist

Financial Planning & Analysis Specialist

Vendor Account Executive (Multilingual with German)

Marketing Localisation Specialist

Talent Acquisition Specialist

Solar PV Sales Advisor - Residential

IT Manager

Associate Transport Planner

Principal Industrial Designer

Onsite associate, Inventory Services

IT Infrastructure Engineer

AWS Expert

Agri Trade & Logistics Co-ordinator

Senior Radiation Therapist - Bons Secours Radiotherapy, UPMC Hillman Cancer Centre Cork

Sports Advisor

Content Writer

International Software Quality Engineer with Spanish Latin American

I want to receive the latest job alerts for business support specialist in cork, c

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