The Manager, Learning Center of Excellence, Systems (Mgr LCoE Systems) is responsible for providing design, development, delivery, evaluation, logistical support and content management support for system application training. The Mgr LCoE Systems will work closely with the Dir LCoE Systems and AD LCoE Systems to continually improve the scale, depth, and quality of system application training that aligns with strategic objectives within Global Development.
A typical day in this role looks like:
This position is expected to have the ability to execute a variety of roles to meet the expectations of effective relationship management and driving compliance and high-quality delivery.
Strategic Alignment:
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Understand the business and associated roles within Global Development.
- Understand the business needs and technical challenges experienced by Global Development associates and collaborate with Dir and AD LCoE Systems to determine strategy for designing and delivering systems training at scale.
Relationship Management
- Use knowledge of business and customer base in order to identify SMEs and potential departmental trainers that could be leveraged for system application training delivery.
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Consult with Training Business Partners, Global Dev IT and System Owners/SMEs to design and deliver learning solutions, in a wide range of multimedia formats.
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Interact with LCoE C3 team to ensure accurate assignment and compliance oversight.
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Support
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Maintain and continue to develop a robust and accurate end-to-end knowledge of business processes and applicable procedures for Global Development
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Participate in system and business process training related activities, such as performing UAT on training materials and auditing face to face/virtual instructor led system/business process training sessions.
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With Dir and AD LCoE Systems, establish method for system training curriculum creation and oversight, ensure management input at designated timepoints
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Work with functional SMEs and Dir and AD LCoE Systems to establish role based curriculum or training matrices to match system requirements
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Support Dir and AD LCoE Systems in creating/executing/maintaining detailed training plan for all supported systems, create all deliverables and work closely with support teams (System Owners, SMEs, Facilitator/ Trainer, Super Users).
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As needed, conduct system training sessions as well as plan and facilitate workstream sessions related to the implementation of systems supported by GDT.
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Dir and AD LCoE Systems may require Systems Training Manager to develop subject-matter expertise in the target application to help facilitate the design and development of learning solutions, in cases where functional SMEs require additional support.
Effectiveness tracking
- Evaluate continuous feedback from surveys, help desk queries, Super User/Trainer qualitative feedback regarding existing systems and make recommendations for improvement to training.
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Track trends and monitor training compliance; prepare routine progress reports on job specific training programs for management.
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Implement plan for improving compliance across supported stakeholder groups.
This role may be for you if you have:
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Instructional Design: Creating quick reference guides, video tutorials, Instructor Led Training guides
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Facilitiation skills – Comfortable facilitating in a face to face and virtual environment
- Time Management - Ability to manage multiple projects with overlapping deadlines
In order to be considered qualified for this role, a minimum of Bachelors degree is required. and
ideally 2+ years Clinical, Pharmaceutical or Medical Device experience with understanding of GxP guidelines;
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At least 2 years’ experience designing and delivering system application training *incorporating system and business process*
- Ideally 3+ years instructional design experience.
Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We are committed to building a workplace with an inclusive culture. Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, sexual orientation, gender identity or expression, gender reassignment, marital or civil partnership status, civil status, pregnancy or parental status, age, disability, nationality, citizenship status, ethnic or national origin, membership of the Traveler community, familial status, genetic information, military or veteran status, or any other characteristic protected under applicable law. Where required, we will provide reasonable accommodation to applicants with known disabilities or chronic illnesses during the recruitment process, unless such accommodation would impose undue hardship.
Where necessary, we disclose salary ranges for roles in all countries in which we operate. The final offer will be determined within the relevant range based on the country of employment, specific role level, and your skills and experience. In some countries, collective bargaining agreements (CBAs) may apply and influence certain elements of pay or benefits. Regeneron offers a competitive and comprehensive total rewards package which may include, depending on country and role: annual bonuses or other incentive plans, equity awards, pension or retirement benefits, 401(k) company match, health and wellness programs, fitness centers, insurance benefits (e.g. medical, dental, vision, life and disability), paid time off, and family support benefits. For additional information about Regeneron benefits in the U.S., please visit https://careers.regeneron.com/en/working-at-regeneron/total-rewards/. For other locations, additional information will be provided during the recruitment process. If you have any questions, please speak with your recruiter.
Please be advised that at Regeneron, we believe we do our best work when we are together. For that reason, many roles are required to be performed on‑site. Please speak with your recruiter and hiring manager for more information about on‑site expectations for your role and location.
As part of the recruitment process, certain background checks may be conducted in accordance with the laws of the country where the position is based. The purpose of such checks is to verify certain information prior to the commencement of employment such as identity, right to work and educational qualifications.
For jobs in Canada: this posting is for an existing position.
Salary Range (annually)
€74,000.00 - €120,700.00
