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Food & Beverage Assistant

Dean Group (Ireland) -
Glasson, County Westmeath

Quick apply

Job details

Permanent
11 days ago

Benefits

Bike to work scheme
Annual leave
Food allowance
Gym membership
Referral programme

Qualifications

Customer service
English
Restaurant experience
Communication skills
Hotel experience

Full job description

At Dean Group, we reimagine hospitality with character, not conformity. Founded in Dublin and now growing across Europe and the US, we create hotels shaped by personality, culture, and a heart-led hustle. Each of our hotels, restaurants, bars and gyms tells its own story, brought to life through humble hospitality and genuine human connection. Our people are at the centre of it all. They show up with individuality, warmth and curiosity, shaping who we are and how guests experience our hotels every day. We welcome fresh thinking and imagination, because playing it safe never made anything unforgettable.

We're currently seeking a Food & Beverage Assistant to join the team at Glasson Lakehouse. If you are passionate about exceptional customer service and have previous experience in a busy hotel then we would love to hear from you!

Key Areas

Providing exceptional food and beverage service in restaurant, bar and event settings
Maintaining high standards of cleanliness, presentation, and guest engagement throughout each shift
Supporting set-up, service, and breakdown of F&B operations efficiently and professionally
Collaborating with the wider F&B team to deliver consistent, guest-focused service
Demonstrating flexibility across morning, evening, and weekend shifts as required
Upholding health, safety, and hygiene standards in all service areas

Job Purpose

The Food & Beverage Assistant is a core member of the Food and Beverage team, delivering a consistently high level of service to all guests. Whether serving breakfast, a la carte dining, drinks, or private events, this role requires energy, professionalism, and a positive guest-first approach. The Food and Beverage Assistant will ensure all service standards are met while working collaboratively in a fast-paced hospitality environment.

Key Deliverables

Guest-Focused Service Delivery

Greet and engage guests warmly, ensuring all service is friendly and professional
Take and serve food and drink orders accurately and efficiently
Be attentive to guest needs and deliver a memorable dining experience
Handle any guest queries or complaints calmly and with a solution-oriented mindset

Operational Excellence

Support opening and closing duties including cleaning, setup, and preparation
Maintain clean and organised service areas including tables, floors, and equipment
Ensure food and beverage items are presented to brand standards
Follow proper procedures for billing, POS usage, and order tracking

Team Collaboration

Work closely with kitchen, bar, and events teams to ensure smooth service flow
Participate in pre-shift briefings and team meetings as required
Assist in cross-training new staff members or helping across different F&B outlets when needed

Health, Safety & Compliance

Follow all food safety, hygiene, and manual handling guidelines
Ensure compliance with licensing laws and responsible service of alcohol policies
Report incidents or maintenance issues to management promptly
Maintain personal grooming and presentation standards in line with the hotel's brand

Preferred Experience

Experience in a similar high-volume restaurant, bar, or hotel setting is beneficial
Fluent English with excellent communication and interpersonal skills
Well-presented, outgoing, and able to work calmly under pressure
Confident working both independently and as part of a team
Flexible availability including early mornings, late nights, and weekends
Eligible to work in Ireland

Benefits:

Global discounted staff room rates across the group
Complimentary bus service to and from the hotel
Subsidized after-hours taxi service
50% off Food and 25% Beverage across the group
Accrued Annual Leave with Service
Friends and Family discount
Gym Membership Discounts*
Continual training and development
Career progression within the Group
Gratuities *
Meals on shift
Bike to work scheme
Taxsaver for travel
Refer a friend scheme
Wellness at work events and access to wellness platform
Employment Assistance Programme
Group discounts for cinema tickets, shopping deals etc
Team appreciation days
Service recognition
Regular funfilled activities and gatherings for all teams across the group

Applicable to certain positions

Dean Group owns and operates a number of hotel across Ireland, in certain instances we may feel your skills and experience may suit another role we have available. By submitting your application, you are permitting Dean Group to contact you for other opportunities within the Group

#HP

Quick apply

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