Find customer service manager Jobs in county mayo

Store Manager
Intersport Elverys —Ballina, County Mayo
- Full-time
- Microsoft Excel
- Sales
- Merchandising
- Store discount
- Employee assistance program
Quick apply
9d
Projects Engineering Manager
Vantive —Castlebar, County Mayo
- AutoCAD
- Engineering
- Microsoft Office
Night Porter - Part Time
Windward Management —Mallaranny, County Mayo
- Part-time
- Microsoft Excel
- Customer service
- Hotel
- Employee assistance program
Quick apply
4d
Kitchen Porter
Mcwilliam Park Hotel —Claremorris, County Mayo
- Part-time
- Microsoft Excel
- English
- Hotel
- Employee assistance program
- Referral programme
Quick apply
1d
Construction Plant Fitter
Henley Forklift Group —County Mayo
- Overtime
- Customer service
- Forklift
- Annual leave

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Store Manager

Intersport Elverys -
Ballina, County Mayo

Quick apply

Job details

Full-time
9 days ago

Benefits

Store discount
Employee assistance program
Sick pay

Qualifications

Microsoft Excel
Sales
SAP
Merchandising
IT
Business
Retail management
Leadership
Communication skills

Full job description

Intersport Elverys is a recognised market leader and innovator in sports retail and our retail network in the Irish market now stands at 44 stores. The Intersport Elverys brand is one of the biggest supporters of Irish sport – championing participation at every level, from grassroots clubs and community events to elite teams and athletes on the national stage. In addition to our title sponsorship of Mayo GAA, we are proud retail partners to the IRFU, Connacht Rugby, Tipperary GAA, VHI Women’s Mini Marathon, Basketball Ireland, Sligo Rovers, and St Patrick’s Athletic. Our commitment goes beyond sponsorship; it’s about helping to build a healthier, more active Ireland by supporting the communities where sport lives and grows.

Job Scope: Our Store Managers are responsible for the overall operations and sales performance of our stores and ensuring that the right people and product are in place to achieve and exceed Company expectations.

Key Responsibilities:

Every aspect of day-to-day operations in the store, including sales, staff, customer experience, security, health safety, stock and resources management.
Meet and exceed store targets and Key Performance Indicators (KPIs).
Recruit, train, coach and manage staff in line with company policies, ensuring fairness and consistency to all.
Manage all cash, wage costs, budgets and systems administration as required (TMS, SAP, etc).
Drive excellent Visual Merchandising in store to engage, inspire and educate the consumer.
Ensure all in-store services are suitably staffed and promoted, e.g. Safesize, Assisted Selling, etc.
Be security conscious within the store and stock rooms – monitor potential shoplifters and follow security guidelines to deter pilferage and protect stock.
Responsible for overall Health Safety in store. Ensure all staff are fully trained and following company policies and procedures with regard to Health Safety.
Identify current and future customer requirements develop additional non-direct business.
Ensure successful implementation of projects in line with company expectations.
Deliver excellent store standards consistently in line with business audit requirements.
Key holder and main call out person in the event of alarm activation.
Provide cover for other stores as required.
Any other activities as required in order to ensure the successful operation of the store.

Qualifications, skills and experience:

2/3 years retail management experience (dependent on store grade).
Excellent interpersonal, communication, people management and leadership skills.
Passionate about the delivery of an excellent customer experience with an understanding of how this drives sales and affects the bottom line.
Experience in Visual Merchandising desirable.
Strong product knowledge.
Proficient IT knowledge including Excel, Email, SAP.
3rd Level Business/Retail Management Qualification beneficial but not essential.

Additional Benefits include;

Employee in-store discount
Learning Development (Online training platform, Next Gen Management Programme, Education Assistance, Study Exam Leave)
Service Awards
Employee Assistance Programme
Company Sick Pay Scheme/Maternity/Paternity Top Up commensurate with experience
Employee Referral Programme
Momentous Life-Events/Life Milestones acknowledgement

Note: This job description is not a static document and doesn’t propose to cover every aspect of this role. Duties and responsibilities of this role may vary in the future.

Quick apply

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customer service manager jobs in county mayo

Store Manager

Projects Engineering Manager

Night Porter - Part Time

Kitchen Porter

Construction Plant Fitter

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