Find ai & data data solution architect Jobs in dublin county dublin

Google Cloud Architect
Accenture —Dublin, County Dublin
- Full-time
- Customer service
- AI
- Communication skills
Head of Data Intelligence, Director
Citi —Dublin, County Dublin
- €130,000–€230,000 a year
- Full-time
- Management
- Master's degree
- Bachelor's degree
Forward Deployed Engineer IV, Generative AI, Google Cloud
Google —Dublin, County Dublin
- Full-time
- Doctoral degree
- Computer Science
- Engineering
4d
Head of Responsible AI- Vice President
EXL Service —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Doctoral degree
- Computer Science
Software Development Engineer II - Data and Analytics
Mastercard —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- AWS
Senior Machine Learning Software Development Engineer, AI Ops Integration
Amazon EU SARL, Irish Branch —Dublin, County Dublin
- Full-time
- Computer Science
- Java
- Master's degree
Manager, Customer Solutions Architect (Dublin)
dbt Labs —Dublin, County Dublin
- €125,000–€155,000 a year
- Recruiting
- Leadership
- Communication skills
- Annual leave
Head of Implementation & Onboarding
Supermetrics —Dublin, County Dublin
- AI
Quick apply
3d
Sales Enablement Instructional Designer
Revolut —Dublin, County Dublin
- €10,700–€16,000 a month
- Full-time
- Remote
- Project management
- No degree
- Communication skills
Firmware Applications Eng.
Advanced Micro Devices, Inc —Dublin, County Dublin
- Master's degree
- Presentation skills
- Bachelor's degree
Senior Manager Service Architect
PwC —Dublin, County Dublin
- Full-time
- Mentoring
- Negotiation
Senior Product Manager - Technical
Mastercard —Dublin, County Dublin
- Full-time
- Computer Science
- Bachelor's degree
- No degree
Databricks Lead Engineer | Senior Manager | Data & AI | Advisory
PwC —Dublin, County Dublin
- Full-time
- Azure
- Research
- SQL
Data & AI Transformation Senior Manager / Director - Data & AI Consulting - Advisory
PwC —Dublin, County Dublin
- Full-time
- Azure
- Research
- SQL
Senior Business Data Analyst - Transact system
NTT Ltd —Dublin, County Dublin
- Full-time
- Hybrid work
- Research
- Agile
4d
Customer Success Architect, Sales Cloud/ Platform - Additional European Languages
Salesforce —Dublin, County Dublin
- Full-time
- Spanish
- Sales
- Salesforce
AI Builder, Emerging Talent - French Market
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Master's degree
Partner Solution Consultant
New Relic —Dublin, County Dublin
- Hybrid work
- Communication skills
- Negotiation
Technical Product Owner
Endava —Dublin, County Dublin
- Full-time
- Hybrid work
- AI
- Communication skills
- Banking
- Employee assistance program
- Referral programme
2d
UKI Technology Consulting - Enterprise Solution Architect Manager/Senior Manager
EY —DUBLIN 2, County Dublin
- Hybrid work
- Azure
- Oracle
- Master's degree
- Gym membership

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Google Cloud Architect

Accenture -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

CI/CD
Customer service
Google Cloud Platform
Telecommunication
AI
Communication skills

Full job description

The Google Cloud Architect is a hands-on technical within the Accenture Google Business Group (AGBG), supporting implementation of next-generation customer engagement and contact centre transformations powered by Gemini Enterprise for Customer Experience.

The focuses on designing and implementing AI-enabled customer engagement solutions that combine agentic AI, conversational interfaces, and human-agent collaboration to improve customer experience, automation outcomes, and operational efficiency.

This position operates as a working architect and senior engineer embedded within delivery teams, translating solution architecture into real implementation components.

This sits at the forefront of next-generation customer experience transformation, leveraging Google Cloud’s Customer Engagement Suite and Gemini-powered AI capabilities. Operating within a fast-evolving Irish telecommunications landscape, the focuses on delivering AI-enabled, omnichannel customer engagement solutions that enhance customer satisfaction, improve automation outcomes, and optimise contact centre operations. As part of Accenture’s Google Business Group, you will work closely with stakeholders to design and implement agentic AI-driven customer journeys, where AI and human agents collaborate seamlessly to resolve customer needs efficiently and at scale. The requires a strong balance of hands-on engineering, solution implementation, and real-world CX alignment, ensuring that AI solutions are not only technically robust but also grounded in the operational realities of telecom customer service in Ireland.

Key Responsibilities

Agentic Customer Experience Solution Implementation

Implement AI-powered customer engagement solutions
Support realisation of agentic AI customer journeys where AI and human agents collaborate seamlessly.

Google Customer Engagement Suite (CES) Engineering

Build and configure solutions leveraging Google Cloud Customer Engagement Suite, including:
- Conversational Agents (Dialogflow CX)
- Agent Assist
- Conversation Insights
- AI-driven customer interaction workflows.
Integrate CES capabilities with enterprise contact centre and CRM platforms.
Support omnichannel customer engagement implementation.

Gemini AI Enablement

Apply Gemini-powered AI capabilities across customer service use cases, including:
- conversational understanding
- summarisation and response generation
- intelligent routing and assistance
- AI-driven customer interaction enhancement.

Hands-On Google Cloud Engineering

Contribute technically across build and implementation activities using:
- Vertex AI
- BigQuery
- Cloud Run / GKE
- Pub/Sub
- Dataflow
- APIs and integration services
- IAM & security controls.
Support:
- CI/CD implementation
- cloud-native deployment patterns
- reusable component development.

Architecture-to-Engineering Bridge

Translate high-level architecture into technical implementation designs.
Support senior architects in defining scalable engineering patterns.
Guide engineers on implementation approaches and best practices.
Ensure alignment between AI solution design and operational contact centre realities.

AI Operations & Experience Alignment

Work with operations teams to ensure AI solutions align with real contact centre workflows.
Support implementation of AI + human collaboration models.
Validate automation and customer experience outcomes during implementation phases.

Technical Skills & Experience

Required

Hands-on experience with Google Cloud platform implementation.
Experience building conversational AI or customer engagement solutions.
Understanding of contact centre workflows and CX platforms.
Experience with cloud-native API integrations.

Preferred

Experience with:
- Contact Center AI (CCAI)
- Gemini AI integrations
- Dialogflow CX
- Voice and chat automation.
Exposure to outcome-driven CX transformation initiatives.

Professional Skills

Strong technical problem-solving capability.
Ability to operate in fast-paced transformation programmes.
Comfortable working with cross-functional teams including operations, architecture, and engineering.
Strong communication with technical stakeholders.

Preferred Certifications

Google Cloud Professional Cloud Architect
Professional Data Engineer
Google Generative AI / Gemini certifications
Conversational AI / CCAI related certifications (preferred)

Apply Now

Refine Your Search

ai & data data solution architect jobs in dublin county dublin

Google Cloud Architect

Head of Data Intelligence, Director

Forward Deployed Engineer IV, Generative AI, Google Cloud

Head of Responsible AI- Vice President

Software Development Engineer II - Data and Analytics

Senior Machine Learning Software Development Engineer, AI Ops Integration

Manager, Customer Solutions Architect (Dublin)

Head of Implementation & Onboarding

Sales Enablement Instructional Designer

Firmware Applications Eng.

Senior Manager Service Architect

Senior Product Manager - Technical

Databricks Lead Engineer | Senior Manager | Data & AI | Advisory

Data & AI Transformation Senior Manager / Director - Data & AI Consulting - Advisory

Senior Business Data Analyst - Transact system

Customer Success Architect, Sales Cloud/ Platform - Additional European Languages

AI Builder, Emerging Talent - French Market

Partner Solution Consultant

Technical Product Owner

UKI Technology Consulting - Enterprise Solution Architect Manager/Senior Manager

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