Find network engineer Jobs in ballincollig, c

Level 2 Engineer
Ekco —Cork, County Cork
- Customer service
- Windows
- IT
Quick apply
Associate / Senior Associate Transport Planner
Tetra Tech —Ballincollig, County Cork
- Writing skills
- Master's degree
- Business development
Senior Staff Backend Engineer
Cloudera —Cork, County Cork
- Full-time
- Java
- No degree
- Annual leave
Flood Risk Assessment Specialist
Tetra Tech —Cork, County Cork
- Engineering
5d
Fire Investigator - Ireland
Jensen Hughes —Cork, County Cork
- Remote
- Research
- Analysis skills
- Communication skills
Quick apply
Manager, Support Engineering
Wiz, Inc. —Cork, County Cork
- Remote
- Azure
- Computer Science
- Engineering
Quick apply
4d
Senior AI/ML Engineer
Tigera —Cork, County Cork
- Writing skills
- AI
- Communication skills
Quick apply
9d
Senior Electrical Engineer
TLI Group Ltd —Cork, County Cork
- Engineering
- System design
- Electrical Engineering
- Annual leave
- Employee assistance program
5d
Electrical Project Engineer
Tetra Tech —Cork, County Cork
- Holidays
- AutoCAD
- Microsoft Office
- No degree
3d
EHS Manager
PepsiCo —Cork, County Cork
- Engineering
- Master's degree
- Bachelor's degree
Senior / Structural Engineer
Tetra Tech —Ballincollig, County Cork
- Hybrid work
- Continuous improvement
- Civil Engineering
Principal / Director Software Engineer – AI Accelerators (Datacenter)
Qualcomm —Cork, County Cork
- Doctoral degree
- Computer Science
- Engineering
- Employee stock purchase plan
10d
Senior Associate Electrical Engineer
Tetra Tech —Cork, County Cork
- Call to connect
- Project management
- Mentoring
- Manufacturing
3d
Associate Engineer - Building Structures
Tetra Tech —Cork, County Cork
- Hybrid work
- Continuous improvement
- Civil Engineering
Client HV Engineer Onshore
Mace —Cork, County Cork
- Full-time
- Hybrid work
- Construction
- Mechanical knowledge
11d
Senior Bridge Engineer - Transport
Tetra Tech —Ballincollig, County Cork
- Hybrid work
- Master's degree
- Project management
- Contracts
Principal Environmental Scientist
AtkinsRéalis —Cork, County Cork
- Full-time
- Hybrid work
- Microsoft Excel
- Master's degree
- Mentoring
Control & Protection Engineer
NeoDyne —Cork, County Cork
- Overtime
- Microsoft Excel
- Customer service
- Engineering
Quick apply
Senior Systems Engineer (DSP) - Cork, Ireland
Qualcomm —Cork, County Cork
- Doctoral degree
- Engineering
- System design
- Employee stock purchase plan
Electrical Engineer - Substations (ROI)
AECOM —Cork, County Cork
- Full-time
- Hybrid work
- English
- Electrical Engineering

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Level 2 Engineer

Ekco -
Cork, County Cork

Quick apply

Job details

Qualifications

Microsoft Windows Server
Customer service
Windows
Sonicwall
Firewall
DHCP
IT support
DNS
IT
TCP/IP
Communication skills
Intune
Time management
VPN

Full job description

About Ekco

Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe!

We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients’ existing technology investments.

️ In a few words, we take businesses to the cloud and back!

We have over 1000 highly talented and supportive colleagues (and counting) across a number of regional offices in the UK, Benelux, South Africa, Malaysia & Ireland.

The Role

As a Level 2 Service Desk Engineer, you will provide advanced technical support to end users across multiple client environments. You will handle escalations from Level 1 engineers, troubleshoot more complex issues, and work closely with Level 3 engineers and senior staff for problem resolution. This role requires strong communication and time management skills, a good technical expertise, and the ability to balance multiple priorities in a fast-paced MSP environment. Opportunities: Strong professional growth development opportunities to avail off for career growth. Continuous learning and participation in training program pathways and certification are available. Exposure to large variety of dynamic IT infrastructures, new technologies and services.

Key Responsibilities

Provide 2nd-line support for escalated incidents, priority incidents and service requests.
Diagnose and resolve hardware, software, security and network issues that cannot be resolved at Level 1.
Support both Windows desktop and server environments, Microsoft 365, our internal service offerings and customer business applications.
Perform user and system administration (AD, 365 Exchange, M365, Intune, backups, security tools).
Document solutions, update knowledgebase articles, and provide feedback to improve Level 1 efficiency.
Provide support for internal network, internet services and firewall gateways (VPNs, IPVSec, DHCP, DNS, VLANs).
Assist with patching, monitoring alerts, and basic firewall/switch configuration as required.
Backup troubleshooting (Veeam, Datto)
Escalate unresolved issues to Level 3 or vendor support, ensuring proper documentation.
Identify and implement process improvements, enhance service delivery offerings
Maintain effective time management and ticket handling practices and procedures
Maintain strong customer service focus when dealing directly with end users.

Requirements

2–4 years’ experience in an IT support technician role, preferably in an MSP or internal IT team.
Strong knowledge of Windows 10/11, Windows Server, Windows Server administrative tools, and Microsoft 365.
Experience with remote monitoring and management (RMM) tools.
Experience with firewall support and administration (DELL SonicWALL preferable)
Experience in backup software and configuration
Understanding of networking fundamentals (TCP/IP, DHCP, DNS, VPN).
Strong written and verbal communication skills. Excellent customer service skills.
Excellent teamwork skills and user initiative

• Innovative thinking skills and logical problem solving • Customer service focused

Relevant certifications (CompTIA+ Network+/Security+, Microsoft Associate Fundamentals, ITIL Foundation) desirable.

Quick apply

Refine Your Search

network engineer jobs in ballincollig, c

Level 2 Engineer

Associate / Senior Associate Transport Planner

Senior Staff Backend Engineer

Flood Risk Assessment Specialist

Fire Investigator - Ireland

Manager, Support Engineering

Senior AI/ML Engineer

Senior Electrical Engineer

Electrical Project Engineer

EHS Manager

Senior / Structural Engineer

Principal / Director Software Engineer – AI Accelerators (Datacenter)

Senior Associate Electrical Engineer

Associate Engineer - Building Structures

Client HV Engineer Onshore

Senior Bridge Engineer - Transport

Principal Environmental Scientist

Control & Protection Engineer

Senior Systems Engineer (DSP) - Cork, Ireland

Electrical Engineer - Substations (ROI)

I want to receive the latest job alerts for network engineer in ballincollig, c

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