Find life & physical science Jobs in dublin, d

Forward Deployed Software Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- JavaScript
- In-person
- Communication skills
- Annual leave
- Work from home
1d
Workplace Technology Lead Solution Architect
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Computer Science
- System design
- Bachelor's degree
3d
Pharma Distribution Specialist
Catalyx —Dublin, County Dublin
- Full-time
- Heavy equipment operation
- Forklift
- Microsoft Office
Quick apply
Sales Specialist (f/m/d) - Advanced Silicones Technology - One-Year-Contract
Avantor —DUBLIN 15, County Dublin
- Full-time
- Sales
- Salesforce
- Engineering
Staff Product Engineer, AI
Intercom —Dublin, County Dublin
- Hybrid work
- Computer Science
- Bachelor's degree
- JavaScript
- Annual leave
- Work from home
Systems Development Engineer, Amazon Foundational Security Services
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- Engineering
- Java
Information Technology Cross-Function Assistant Vice President
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- Hybrid work
- Computer Science
- No degree
- Agile
- Annual leave
1d
Network Dev Engineer II, AWS Border Network
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Java
2d
Brand Protection Advisor
Ecolab Inc. —Dublin, County Dublin
- Overtime
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Global ITS Business Partner (CE Manufacturing)
Fresenius Medical Care —Dublin, County Dublin
- Full-time
- Bachelor's degree
- IT
- Manufacturing
1d
Senior Product Engineer - Pricing & Packaging
Intercom —Dublin, County Dublin
- On call
- Hybrid work
- Salesforce
- Annual leave
- Work from home
HVAC Technician
Johnson Controls —Dublin, County Dublin
- Overtime
- Maintenance
- No degree
- Annual leave
- Referral programme
Senior Data Scientist AI Tooling
Intercom —Dublin, County Dublin
- Hybrid work
- Master's degree
- SQL
- AI
- Work from home
Senior Analyst, IT Audit
West Pharmaceutical Services —Dublin, County Dublin
- €60,100–€76,400 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- ERP systems
- Annual leave
The Associate Director, Linux/Unix Admin
IQVIA —Dublin, County Dublin
- Full-time
- Azure
- Oracle
- Computer Science
Product Architecture Lead-Payments-Executive Director
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Computer Science
- Engineering
- Analysis skills
Senior Full Stack Engineer - Team Web
Intercom —Dublin, County Dublin
- Hybrid work
- Computer Science
- AWS
- Bachelor's degree
- Annual leave
- Work from home
Foundry Customer Device Engineer
Intel —Leixlip, County Kildare
- Full-time
- Doctoral degree
- Engineering
- Master's degree
Chiller Service Engineer
Johnson Controls —Dublin, County Dublin
- Overtime
- Maintenance
- No degree
- Annual leave
- Referral programme
Associate Manager, Environmental Health and Safety
Viatris —Northern Cross, County Dublin
- Full-time
- Engineering
- Bachelor's degree
- Communication skills

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Forward Deployed Software Engineer

Intercom -
Dublin, County Dublin

Apply Now

Job details

1 day ago

Benefits

Annual leave
Work from home

Qualifications

JavaScript
REST
Ruby
SaaS
Communication skills
Python

Full job description

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.

Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.

What's the opportunity?

Over the past twelve months, we’ve seen rapidly growing demand for Software Engineers who thrive at the intersection of deep technical work, customer impact, and product strategy. As Fin's AI Agent for Customer Service, Fin, becomes mission-critical for our most strategic customers, we’re building a team of Forward Deployed Software Engineers to help bridge the gap between customer needs and product innovation.

As a Forward Deployed Software Engineer, you’ll work hands-on with some of Fin's most strategic customers, partnering closely with our R&D and Go-to-Market teams to design and deliver high-impact solutions. You’ll go beyond implementation — helping shape product direction, influencing roadmap decisions, and ensuring Fin delivers real, measurable business outcomes in complex, real-world environments.

If you’re excited by ownership, creativity, and solving ambiguous problems, and you want to work at the frontier of applied AI while collaborating with world-class Product, Engineering, and GTM teams, this role offers a rare opportunity to combine technical excellence with real customer impact.

What will I be doing?

Drive adoption of Fin by helping prospects unlock the power of Fin's AI capabilities to automate and scale their support operations
Embed deeply with strategic customers to understand their business challenges and technical requirements, and provide the insight needed to achieve outstanding results with Fin
Work hands-on with customers’ technical teams as a trusted technical expert, coding side-by-side to drive projects through to completion
Collaborate closely with Sales, Success, and Product teams to ensure seamless customer experiences, successful project delivery, and actionable product feedback
Contribute to the evolution of the Forward Deployed Software Engineering function by codifying best practices and sharing insights from customer engagements to help the team scale and grow

What skills do I need?

Strong engineering background, preferably in fields such as Computer Science, Mathematics, Software Engineering or Physics
Experience building a SaaS product with real-world usage. Bonus points for former founders or early startup engineers
You’re interested in AI/ML and enjoy quickly building a strong understanding of novel problems, capabilities, and architectures — including the trade-offs and limitations involved
You bring strong cross-functional collaboration skills, with the ability to navigate organizational boundaries and bring people together to achieve the best outcomes for our customers and for Fin
You’re a strong coder. You have deep knowledge of at least one high-level programming language (for example, JavaScript, Python, Ruby, etc.). It doesn’t need to be a language we use today — great people are effective learners and are quick to pick up new tools or introduce better ways of working
You’re able to prototype and ship software quickly, while maintaining a high bar for quality and a clear focus on business goals and outcomes
You’re proficient in using and writing REST APIs to integrate systems effectively
You’re a strong communicator who can comfortably discuss the same topics with engineers and non-technical audiences, adapting depth and detail as needed
You’re willing to travel and work on-site with customers to build strong relationships and develop a deep understanding of their needs

Benefits

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Flexible paid time off policy
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
MacBooks are our standard, but we also offer Windows for certain roles when needed

#LI-Hybrid

Policies

Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.

Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

Apply Now

Refine Your Search

life & physical science jobs in dublin, d

Forward Deployed Software Engineer

Workplace Technology Lead Solution Architect

Pharma Distribution Specialist

Sales Specialist (f/m/d) - Advanced Silicones Technology - One-Year-Contract

Staff Product Engineer, AI

Systems Development Engineer, Amazon Foundational Security Services

Information Technology Cross-Function Assistant Vice President

Network Dev Engineer II, AWS Border Network

Brand Protection Advisor

Global ITS Business Partner (CE Manufacturing)

Senior Product Engineer - Pricing & Packaging

HVAC Technician

Senior Data Scientist AI Tooling

Senior Analyst, IT Audit

The Associate Director, Linux/Unix Admin

Product Architecture Lead-Payments-Executive Director

Senior Full Stack Engineer - Team Web

Foundry Customer Device Engineer

Chiller Service Engineer

Associate Manager, Environmental Health and Safety

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