Find platform experience new associate Jobs in dublin, d

Trust and Safety New Associate - MTCOPS - Japanese (CL13)
Accenture —Dublin, County Dublin
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Trust and Safety New Associate VE - Kurdish - CL13
Accenture —Dublin, County Dublin
- Weekend availability
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WPS Coordinator
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- Customer service
- English
- No degree
Quick apply
1d
Incident Management Engineer (Korean/English bilingual), Incident Detection and Response
Amazon Web Services EMEA SARL (Irish Branch) —Dublin, County Dublin
- Weekend availability
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10d
ERP Technical Delivery Manager
PM Group —Dublin, County Dublin
- Oracle
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Associate Director, Business Data Office, Client Data Team (Onboarding Team)
MUFG Investor Services —Dublin, County Dublin
- Full-time
- Hybrid work
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12d
CRM Developer
Glen Dimplex Europe Holdings Ltd —Cloghran, County Dublin
- Full-time
- Azure
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Quick apply
2d
Digital Performance Manager - Starcom
Core —Dublin, County Dublin
- €33,000–€44,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Annual leave
Quick apply
Head of Data Governance, Anonymization and Quality
Novartis —Dublin, County Dublin
- Full-time
- Doctoral degree
- Computer Science
- Research
Cloud Support Consultant
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
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- DevOps
Quick apply
QA Automation Engineer, Charles River Development, Senior Associate
State Street —DUBLIN 2, County Dublin
- Full-time
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1d
Accountant FTC
PwC —Dublin, County Dublin
- Full-time
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- Bachelor's degree
UKI Technology Consulting - Enterprise Solution Architect Senior Associate
EY —DUBLIN 2, County Dublin
- Hybrid work
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International Tax Associate Director
Grant Thornton —Dublin, County Dublin
- Full-time
Associate Director Building Surveyor
Gleeds —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
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Commercial Graduate Sales Path - Polish Market
Salesforce —Dublin, County Dublin
- Full-time
- Sales
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Senior Security Engineer
Cubic³ —Dublin, County Dublin
- Full-time
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Senior Manager Data Architecture and AI
Aptiv plc —Dublin, County Dublin
- Azure
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Transportation Engineers/Planners
DBFL Consulting Engineers —Dublin, County Dublin
- Full-time
- Hybrid work
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Senior Microsoft Security Engineer
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
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- Windows
Quick apply

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Trust and Safety New Associate - MTCOPS - Japanese (CL13)

Accenture -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

CRM software
Microsoft Excel
Customer service
Japanese
Microsoft Office
Bachelor's degree
Communication skills

Full job description

Position: Customer Operations Support

Location: Dublin, Ireland

Contract: 12 months contract (with view to extension)

Work Hours: Mon-Sun from 6am to 10pm including Bank Holidays

Customer Operations Support T1

About the team:

Fast-paced and dynamic, this Operations team works with both TV and Film studios as well as post-production houses throughout the world to facilitate content ingestion, processing, and publishing of both Hollywood and independent/regional movies to one of the major Transactional Video On Demand services rapidly expanding worldwide.

About the

As a T1 Operator in Customer Operations Support your main responsibility is to provide end-to-end operational support in all aspects of digital content distribution. You will be working with cross-functional teams to collaborate on launch projects with high visibility and maintain day-to-day operations. A T1 Operator will be expected to help educate our partners on industry standards and provide efficient solutions to ops blockers. It is important to be both flexible and versatile in this as responsibilities will shift and additional tasks will be required of a T1 Operator throughout the continued development of the team. Based on client requirements, you might need to work agile with different workflows and use the languages skills listed on your resume.

About You:

You are curious, enthusiastic, and a quick learner who can work both independently and collaboratively on a tight deadline. You apply sound judgment when dealing with sensitive information which may require escalation. You are professional and communicate well with team members from all levels. You are organized and know how to prioritize effectively. You adapt well to changes and make quick adjustments to make accommodations. You are confident of what is within your scope and are able to escalate issues without making assumptions.

Your responsibilities include:

Liaise between the ops team and the partner
Ensure available content is ordered, delivered, ingested, reviewed and goes live on time
Perform content review to ensure that films/episodes adhere to client policy and legal guidelines.
Identify common errors in digital files including, but not limited to:
Video issues (digital hits interlacing, motion problems)
Audio levels, mapping and sync
Product metadata and creative asset
Identify common errors in digital files including, but not limited to:
Track and organize top priority titles
Educate partners on our platform policies and industry standards
Contribute to internal resources and associated communication documents to help manage partner relationships and development efforts

Minimum Qualifications:

A bachelor’s degree or relevant experience
1+ years of customer service / partner management experience
Proven written and oral communication skills
Intermediate Knowledge of Microsoft Office Suite and Google Workspace
Proven ability to work on a tight daily deadlines across multiple workflows

Preferred Qualifications:

Good knowledge of Excel and/or Google Workspace
Previous content review experience
Previous CRM software experience

Apply Now

Refine Your Search

platform experience new associate jobs in dublin, d

Trust and Safety New Associate - MTCOPS - Japanese (CL13)

Trust and Safety New Associate VE - Kurdish - CL13

WPS Coordinator

Incident Management Engineer (Korean/English bilingual), Incident Detection and Response

ERP Technical Delivery Manager

Associate Director, Business Data Office, Client Data Team (Onboarding Team)

CRM Developer

Digital Performance Manager - Starcom

Head of Data Governance, Anonymization and Quality

Cloud Support Consultant

QA Automation Engineer, Charles River Development, Senior Associate

Accountant FTC

UKI Technology Consulting - Enterprise Solution Architect Senior Associate

International Tax Associate Director

Associate Director Building Surveyor

Commercial Graduate Sales Path - Polish Market

Senior Security Engineer

Senior Manager Data Architecture and AI

Transportation Engineers/Planners

Senior Microsoft Security Engineer

I want to receive the latest job alerts for platform experience new associate in dublin, d

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