Find Customer success manager Jobs in Cork, C

Customer Success Manager
VusionGroup —Cork, County Cork
- Full-time
1h
Material Handler Coordinator / Inventory Management Specialist
Avantor —Cork, County Cork
- Full-time
- Customer service
- Analysis skills
- Project management
Manager, Credit & Collections
Proofpoint —Cork, County Cork
- Full-time
- ERP systems
- Finance
- Bachelor's degree
Store Manager
The Perfume Shop —Cork, County Cork
- €39,192 a year
- Full-time
- Management
- Sales
- Customer service
Senior Analog Design Manager (m/f/div)
Infineon Technologies AG —Cork, County Cork
- Full-time
- English
- Leadership
- Communication skills
Senior Production Manager
Kerry —Carrigaline, County Cork
- Continuous improvement
- Manufacturing
- Leadership
- Annual leave
- Employee assistance program
Marketing Executive
Exaktera —Cork, County Cork
- €38,000 a year
- Remote
- Marketing
- Salesforce
- English
Quick apply
6d
APE Compliance Manager, Compliance Manager, Amazon Payments Europe S.C.A.
Amazon Ireland Support Services Limited —Cork, County Cork
- Full-time
- Leadership
12d
Onsite associate, Inventory Services
Avantor —Cork, County Cork
- Full-time
- Customer service
- Analysis skills
- Project management
Assistant Business Manager, MAC Brown Thomas Cork, 37.5hrs/5 Days, Permanent.
Estee Lauder —Cork, County Cork
- Weekend availability
- Customer service
- Microsoft Office
- Supervising experience
Retail Supervisor
Coastline Gaming —Cork, County Cork
- Weekend availability
- Hospitality
- Microsoft Excel
- No degree
Quick apply
11d
Driver Valetor
Europcar —Cork, County Cork
- Weekend availability
- No degree
- Organisational skills
- Mechanical knowledge
- Annual leave
- Employee assistance program
Night Porter
Cork International Hotel —Cork Airport, County Cork
- Full-time
- Hotel
- Referral programme
Quick apply
Senior Commercial Energy Consultant AEI
AEI —Carrigaline, County Cork
- Full-time
- Sales
- Microsoft Office
- No degree
- Annual leave
- Employee assistance program
Quick apply
Beauty Expert
Charlotte Tilbury —Cork, County Cork
- Part-time
- Sales
- Gym membership
Quick apply
Optical Assistant
NECSWS —Cork, County Cork
- Full-time
- No experience needed
- Communication skills
Quick apply
Senior International Tax Analyst, EMEA FRC
Amazon Ireland Support Services Limited —Cork, County Cork
- Full-time
- English
- AWS
- Project management
HGV Driver
Frylite Solutions —Little Island, County Cork
- From €18.36 an hour
- Full-time
- Driving
- Communication skills
- Free parking
- Employee assistance program
Quick apply
Lead Contract Manager (Spanish & Italian)
HubSpot —Cork, County Cork
- Remote
- Spanish
- English
- Mentoring
Quick apply
Assistant Restaurant Manager @Terre, 2 Michelin Star Restaurant
Castlemartyr Resort —Cork, County Cork
- Weekend availability
- Customer service
- English
- No degree
Quick apply

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Customer Success Manager

VusionGroup -
Cork, County Cork

Apply Now

Job details

Full-time
1 hour ago

Qualifications

Internet of things

Full job description

We build. We create impact.

Within the CSM department, you will be responsible for managing the services around our IoT & SaaS solutions in collaboration with internal teams and retail sector clients. Your missions will include:

Develop/maintain relationships to position Vusion as key service partner.
Monitoring service commitments: Ensuring that the services provided meet the contractual commitments in terms of support, maintenance, and asset management, in collaboration with stakeholders (support, sales, client project managers, experts, etc.).
Coordinating teams: Working with support teams, client project managers, and other stakeholders to ensure quality service and meet service contract commitments.
Defining SLA/SLR content and implementation: Defining and adjusting service level agreements in consultation with contract stakeholders.
Leading client steering committees: Organizing and leading meetings with clients to discuss performance and possible improvements.
Managing events impacting services: Ensuring that all events that could affect the service contract are taken into account throughout its lifecycle.
Developing improvement plans: Creating continuous improvement plans and associated actions.
Proactively proposing service evolutions: Suggesting proactive service improvements, costing them, and presenting them to the client in collaboration with the Key Account Manager (KAM).
Participating in contract setup and renewal: Actively participating in the setup and renewal of contracts in collaboration with sales and pre-sales teams to provide indicators and information to define the best strategy.

Qualifications

Qualifications we’re looking for.

Proven experience of 2-5 years in the same role of CSM
Ability to understand customer's needs and build trust-based relationships
Client Relationship & Retention: Strong ability to build trust, drive satisfaction, and secure renewals.
Growth Mindset: Skilled at spotting upsell/cross-sell opportunities and partnering with Sales.

Additional Information

We innovate. We help communities thrive.

Vusion has an international presence in 19 countries. In joining us, you’ll be part of a globally distributed team of intellectually curious, committed, and collaborative co-workers.

The work is fast paced, challenging, and ambitious. Here, you will feel valued for your contributions as we reinvent modern commerce—together.

We feel supported. You will too.

Vusion is a place where people feel safe, happy, and respected. We offer programs and benefits to support you in whatever comes next in your life, including:

Pay: Competitive pay, shareholder equity and benefits
Schedule: A flexible, hybrid work schedule
Career Growth: E-learning opportunities and workshops, and global mobility potential

Not the right opportunity for you?
Share this job with a friend or search all careers at vusiongroup.com/careers.

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Refine Your Search

customer success manager jobs in cork, c

Customer Success Manager

Material Handler Coordinator / Inventory Management Specialist

Manager, Credit & Collections

Store Manager

Senior Analog Design Manager (m/f/div)

Senior Production Manager

Marketing Executive

APE Compliance Manager, Compliance Manager, Amazon Payments Europe S.C.A.

Onsite associate, Inventory Services

Assistant Business Manager, MAC Brown Thomas Cork, 37.5hrs/5 Days, Permanent.

Retail Supervisor

Driver Valetor

Night Porter

Senior Commercial Energy Consultant AEI

Beauty Expert

Optical Assistant

Senior International Tax Analyst, EMEA FRC

HGV Driver

Lead Contract Manager (Spanish & Italian)

Assistant Restaurant Manager @Terre, 2 Michelin Star Restaurant

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