Find service engineer Jobs in clane, ke

Technician II
Digital Realty —DUBLIN 12, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
Early Careers Coordinator
BAM Civil —Kildare, County Kildare
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
7d
Head of Proposals
BAM Civil —Kildare, County Kildare
- English
- Annual leave
8d
Electrical Engineer
Fohntech Group —DUBLIN 15, County Dublin
- Full-time
- Engineering
- In-person
Mechanical Design Engineer
GREATECH —DUBLIN 15, County Dublin
- Holidays
- Microsoft Office
- Computer skills
- Communication skills
- Referral programme
Planner
BAM Civil —Kildare, County Kildare
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
14d
Associate Director (EIA) - Naas
WSP —Naas, County Kildare
- Part-time
- Hybrid work
- No degree
- Leadership
- Communication skills
- Work from home
- Gym membership
Undergraduate Placement 2027
BAM UK & Ireland —Naas, County Kildare
- Analysis skills
- Organisational skills
- Civil Engineering
10d
Senior/Principal Engineer (Roads)
WSP —Naas, County Kildare
- Part-time
- Hybrid work
- Project management
- Budgeting
- Communication skills
- Work from home
- Gym membership
Senior Engineer
JJ Rhatigan & Company —Kildare, County Kildare
- Full-time
- No degree
Design Coordinator
BAM Building —Kildare, County Kildare
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
- Annual leave
8d
Executive Engineer _ Oct 2024
Kildare County Council —Naas, County Kildare
- Engineering
- Master's degree
- Administrative experience
Senior Consultant (EIA) - Naas
WSP —Naas, County Kildare
- Part-time
- Hybrid work
- Business development
- No degree
- Communication skills
- Work from home
- Gym membership
BMS Service engineer
Learnd —DUBLIN 15, County Dublin
- Full-time
- Hybrid work
- Management
- Engineering
- Analysis skills
Quick apply
Civil Engineer
Glanua —Ballymore Eustace, County Kildare
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
Quick apply
Industrial Electrician
Glanua —Naas, County Kildare
- Full-time
- No degree
- In-person
- Mechanical knowledge
- Annual leave
- Employee assistance program
Quick apply
Site Engineer
Cunningham Contracts —DUBLIN 22, County Dublin
- Full-time
- AutoCAD
- Microsoft Office
- IT
- Annual leave
- Employee assistance program
Quick apply
Pump Engineer
Mercury Engineering —Blanchardstown, County Dublin
- Communication skills
Steel Detailer (Tekla)
Murlock Construction —Rathangan, County Kildare
- Full-time
- Construction
- Communication skills
Quick apply
20h
Workshop Engineer
Linde Material Handling Ltd. —Dublin, County Dublin
- Full-time
- Forklift

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Technician II

Digital Realty -
DUBLIN 12, County Dublin

Apply Now

Job details

Full-time

Qualifications

Microsoft Excel
Microsoft Office
Electrical wiring
Telecommunication
Root cause analysis
Communication skills

Full job description

Your role

The Technician II is responsible for supporting Service Requests, encompassing remote hands services for customers, cross-/disconnects, and assisting in customer implementations. The primary focus is to support uninterrupted customer infrastructure operation while addressing internal requests to maintain the cleanliness, tidiness, and safety of the data center environment.

What you'll do

Customer Support and Technical Interventions:

Provides technical customer service support and carries out operational technical interventions requested by clients.
Handles Remote Hands requests of customers according to instructions of the supervisor which includes:
o Customer equipment migration through labeling, installations, documentation, and testing
o Emergency troubleshooting and maintenance of customer infrastructure and shows leadership (reboot, reset, handle connectivity issues)
o Special maintenance requests (e.g. simple repairs, equipment exchange, technical measurements)
Ensures clients and internal teams are informed about the work progress and delivery of value-added services, including following up on customer termination requests and queries.
Monitors and documents customer services provided by external providers.

Implementation Services:

Supports migration and implementation activities under coordination of the Implementation Services team.
Responsible for setup and deinstallation of Cross Connects through cabling, installation, documentation, and testing.
Executes and drafts MOP’s, Change Requests (CR), and EOP’s when applicable.

Compliance and Administration:

Execute customer request reporting and administration in the internal system.
Ensure all work complies with relevant policies and regulations, conducting risk assessments as necessary.

Team Management and Support:

Provides leadership and supervision to Level I Technicians when requested by Site Management and as appropriate.
Demonstrates the ability to make decisions in the technical field within the guidelines provided by Site Management
Adapts a mentoring leadership style, advising, training, and guiding less experienced engineers.

What you'll need

Hard Skills:

Proven experience in ‘Telecommunications, IT or electrotechnical, Network Infrastructure environment.
Good understanding of structured network infrastructure and Industry measurement tools
Skills in optical fiber installations, wiring networks, electrical wiring, and network configurations.
Strong troubleshooting skills and RCA (Root Cause Analysis) capability
Skilled in customer communication and handling customer requests / complaints
Skilled in service-oriented software, tasks handling and administration
Knowledge of Microsoft Office and Service Management applications (e.g., Excel).

Soft Skills:

Proactive and customer-focused mindset, showing dedication to customer service and exceeding business goals.
Attention to detail and a hands-on approach to tasks, coupled with a strong drive for continuous learning and development.
Enhanced team-oriented mentality, actively contributing to team effectiveness and demonstrating adaptability and flexibility in various situations.
Effective communication skills within the team and across different levels of the organization, while exhibiting resilience and problem-solving abilities in challenging scenarios.

Apply Now

Refine Your Search

service engineer jobs in clane, ke

Technician II

Early Careers Coordinator

Head of Proposals

Electrical Engineer

Mechanical Design Engineer

Planner

Associate Director (EIA) - Naas

Undergraduate Placement 2027

Senior/Principal Engineer (Roads)

Senior Engineer

Design Coordinator

Executive Engineer _ Oct 2024

Senior Consultant (EIA) - Naas

BMS Service engineer

Civil Engineer

Industrial Electrician

Site Engineer

Pump Engineer

Steel Detailer (Tekla)

Workshop Engineer

I want to receive the latest job alerts for service engineer in clane, ke

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