Find senior software engineer user management Jobs in dublin, d

Deskside Support Engineer
Ekco —Dublin, County Dublin
- Azure
- Windows
- SharePoint
- Annual leave
- Employee assistance program
Quick apply
FS Technology Consulting - Senior Solution Architect - Senior Manager/Director - Dublin
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Computer Science
- DevOps
- Engineering
- Gym membership
Senior Security Engineer
Cubic³ —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Computer Science
- Windows
Software Development Manager, Shield (Anti-DDoS)
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- Engineering
- AWS
Data Steward, Re:Cycle Reverse Logistics
Re:Cycle Reverse Logistics Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- SQL
- AWS
Senior DevOps Engineer, AVP
State Street —DUBLIN 2, County Dublin
- Full-time
- Azure
- Computer Science
- DevOps
Senior Delivery Acceleration AI Specialist
ServiceNow —DUBLIN 2, County Dublin
- Full-time
- Microsoft Excel
- Sales
- SharePoint
Quick apply
Technical Delivery Manager
Storm Technology Limited —Dublin, County Dublin
- Full-time
- Azure
- Business development
- AWS
Quick apply
Senior Frontend Engineer, Communications - 100% Remote - EMEA
Hostaway —Dublin, County Dublin
- Full-time
- Remote
- Bachelor's degree
- JavaScript
- Software development
- Annual leave
- Work from home
Quick apply
Senior Product Engineer - Workforce Management
Nory —Dublin, County Dublin
- Full-time
- Remote
- Restaurant management
- AWS
- Mentoring
- Annual leave
- Work from home
Senior Full Stack Engineer - Team Web
Intercom —Dublin, County Dublin
- Hybrid work
- Computer Science
- AWS
- Bachelor's degree
- Annual leave
- Work from home
Senior Product Manager
Pennylane SAS —Dublin, County Dublin
- Full-time
- Remote
- English
- Product management
- Accounting
Quick apply
Full-Stack Engineer
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Oracle
- Computer Science
- Software troubleshooting
Senior Software Engineer, Forward Deployed AI Engineer
MongoDB —Dublin, County Dublin
- Hybrid work
- Azure
- Oracle
- Java
IT Systems Engineer
Daon Inc —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- Windows
- Bachelor's degree
Quick apply
Engineering Manager
Gong.io —Dublin, County Dublin
- Computer Science
- Java
- Project management
Director, Impact Engineering
ServiceNow —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Engineering
- Master's degree
- AI
Quick apply
Technical Product Manager QVAC (100% remote Worldwide)
Tether Operations Limited —Dublin, County Dublin
- Full-time
- Remote
- Computer Science
- English
- C++
Detection Engineer
DocuSign —Dublin, County Dublin
- On call
- Remote
- Azure
- Computer Science
- Engineering
Senior Frontend Developer
Kaseya Careers —Dublin, County Dublin
- JavaScript
- Agile
- AI
Quick apply

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Deskside Support Engineer

Ekco -
Dublin, County Dublin

Quick apply

Job details

Benefits

Annual leave
Company pension
Employee assistance program

Qualifications

Microsoft Windows Server
Azure
Windows
Mobile device management
SharePoint
Communication skills
CompTIA A+
Intune
Information Technology

Full job description

About Ekco

Founded in 2016, Ekco has quickly become one of Europe’s fastest-growing cloud solution providers and your trusted security-first Managed Service Provider.
IT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead of risk – powered by local expertise, delivered at European scale.

We specialise in helping organisations advance their cloud maturity guiding transformation, strengthening security, and maximising the value of their technology investments.

️ In simple terms: we help organisations modernise with confidence securing their systems, optimising their cloud, and keeping them resilient in a rapidly changing world.

Today, we’re a thriving team of 1,000+ talented and supportive colleagues across the UK, Ireland, Benelux, South Africa, and Malaysia—and we’re continuing to grow.

At Ekco, how we work matters as much as what we deliver. Our people live by four core values that shape everything we do:

On It: We take ownership, follow through, and get things done.
All In : We collaborate, support each other, and commit fully to shared goals.
Connected: We build trusted relationships with colleagues, clients, and partners.
Hungry to Grow: We stay curious, keep learning, and push ourselves to the next level.

If these values resonate with you, you’ll feel right at home here.

The Role

Ekco is seeking an experienced Deskside Support Engineer to join our Dublin-based Managed Services team. The role will involve supporting multiple client environments across Dublin, providing both onsite and remote technical support depending on business and customer requirements.

This is an excellent opportunity for a motivated support engineer to further develop their technical and customer-facing skills within a fast-paced MSP environment.

Responsibilities:

Provide onsite and remote support to end users, resolving hardware and software issues across desktops, laptops, mobile devices, printers, and peripherals.
Troubleshoot and resolve issues relating to Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint.
Support user access and identity management within Microsoft Entra ID , including password resets, permissions, and group membership administration.
Assist with endpoint management and mobile device support using Microsoft Intune and other Mobile Device Management (MDM) technologies.
Support device provisioning and deployment activities including Windows Autopilot, laptop builds, hardware refreshes, and software rollouts.
Assist with routine operational support tasks for Azure-hosted infrastructure, including monitoring, patching, and escalation support.
Support Windows Server administration tasks including user management, file permissions, shared folders, and routine maintenance activities.
Manage IT onboarding and offboarding processes, ensuring users are appropriately provisioned with hardware, software, and system access.
Respond to incidents and service requests through the ticketing system, ensuring timely resolution and adherence to agreed SLAs and KPIs.
Provide a high level of customer service and maintain strong working relationships with client stakeholders and end users.
Escalate complex technical issues to senior engineering teams where required and contribute to long-term problem resolution.
Maintain accurate technical documentation including SOPs, asset registers, knowledge base articles, and infrastructure documentation.
Participate in infrastructure upgrades, project work, and continuous improvement initiatives.
Follow ITIL best practices and ensure all work is completed in line with internal processes, security standards, and compliance requirements.
Stay current with emerging technologies within the Microsoft ecosystem and actively participate in training and certification opportunities.
Be comfortable working across multiple customer environments and adapting to different

Requirements:

3rd Level IT related degree desirable
3 -5 + years of experience in a similar role
Industry certifications – Azure, Office365. A+ and Network + desirable
Strong knowledge of Microsoft Azure, Office365, & Windows Server desirable
Strong troubleshooting experience across Windows desktop environments, Microsoft 365, and end-user technologies.
Experience supporting Microsoft Intune, endpoint management, and device deployment technologies.
Good working knowledge of Microsoft Entra ID, Microsoft 365, Windows Server, and Azure environments.
Understanding of ITIL principles and experience working within SLA-driven support environments.
Experience in adhering to KPIs
Excellent communication skills with the ability to support clients remotely

Benefits / Perks

️ Time Off: 25 days annual leave + public holidays
Birthday Leave: One extra day off to celebrate
Company Pension Scheme
Employee Assistance Programme (EAP) for wellbeing support
️ EkcOlympics: Global team activity challenges
Unlimited access to Pluralsight for continuous development
Real opportunities to grow, including international progression

Why Ekco

️ Microsoft’s 2023 Rising Star Security Partner of the Year
First Irish Microsoft MSP to achieve all four Microsoft Security Specializations
Ranked 4th fastest-growing technology company in the Deloitte Fast50 Awards
A culture rooted in diversity, equality, inclusion & belonging
A commitment to internal mobility and career progression
Flexible, family-friendly working at the heart of our culture
Proud to be your trusted security-first Managed Service Provider chosen by IT leaders to drive operational efficiency, scale smarter and stay ahead of risk.

Quick apply

Refine Your Search

senior software engineer user management jobs in dublin, d

Deskside Support Engineer

FS Technology Consulting - Senior Solution Architect - Senior Manager/Director - Dublin

Senior Security Engineer

Software Development Manager, Shield (Anti-DDoS)

Data Steward, Re:Cycle Reverse Logistics

Senior DevOps Engineer, AVP

Senior Delivery Acceleration AI Specialist

Technical Delivery Manager

Senior Frontend Engineer, Communications - 100% Remote - EMEA

Senior Product Engineer - Workforce Management

Senior Full Stack Engineer - Team Web

Senior Product Manager

Full-Stack Engineer

Senior Software Engineer, Forward Deployed AI Engineer

IT Systems Engineer

Engineering Manager

Director, Impact Engineering

Technical Product Manager QVAC (100% remote Worldwide)

Detection Engineer

Senior Frontend Developer

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