Find principal software engineer Jobs in ballymount, d

Principal Engineer - Go-To-Market
Intercom —Dublin, County Dublin
- On call
- Hybrid work
- Computer Science
- Sales
- System design
- Work from home
Principal HV Design Engineer
COWI —Dublin, County Dublin
- Full-time
- Hybrid work
- Electrical Engineering
Principal BMS Engineer - Dublin
ENGIE —DUBLIN 2, County Dublin
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
5d
Technical Partner
Origina —Sandyford, County Dublin
- Full-time
- Hybrid work
- No degree
- Annual leave
- Employee assistance program
Quick apply
Quantitative Development - DevOps Engineer
Millennium Management —Dublin, County Dublin
- DevOps
- Research
- Linux
Principal Engineer, Design Verification Engineering
Analog Devices —Dublin, County Dublin
- Full-time
- Master's degree
- Scripting
- Electrical Engineering
- Relocation assistance
Principal Engineer, Grid Insights Lead
Analog Devices —Glasnevin, County Dublin
- Full-time
- Computer Science
- Master's degree
- C++
3d
Staff Security Software Engineer
eBay Inc. —Dublin, County Dublin
- Full-time
- Azure
- System design
- SQL
Principal Civil Engineer – HV Substations
AtkinsRéalis —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Office
- Communication skills
6d
Principal Structural Engineer – HV Substations
AtkinsRéalis —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Office
- Communication skills
AI Software Architect – Dublin, Ireland (Hybrid)
Hadfield Green —DUBLIN 2, County Dublin
- System design
- Master's degree
- AI
Principal Software Engineer - Red Hat’s OpenShift Container Platform, Storage (EMEA)
Red Hat, Inc. —Dublin, County Dublin
- Full-time
- Azure
- AWS
- C++
Lead DevOps Engineer
Elwood Roberts —Dublin, County Dublin
- €500–€600 a day
- Full-time
- DevOps
- Java
- Python
Quick apply
Senior Data Analytics Engineer
Spanish Point Technologies —Clontarf, County Dublin
- Spanish
- Azure
- Computer Science
Software Engineer (React)
Workhuman —Dublin, County Dublin
- Full-time
- Oracle
- Java
- SQL
- Free parking
- Annual leave
Head of Architecture and Engineering Operations
EXL Service —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Computer Science
5d
Senior Product Engineer - Pricing & Packaging
Intercom —Dublin, County Dublin
- On call
- Hybrid work
- Salesforce
- Annual leave
- Work from home
Principal Geotechnical Engineer
SLR Consulting —Dublin, County Dublin
- Full-time
- CAD
- Project management
- Bachelor's degree
- Annual leave
- Life insurance
Principal Engineer, Web Platform – Team Web
Intercom —Dublin, County Dublin
- Hybrid work
- System design
- AWS
- JavaScript
- Annual leave
- Work from home
Senior Systems Engineer
Innalabs —DUBLIN 15, County Dublin
- Full-time
- Engineering
- Data analysis skills
- System design
- Free parking
- Annual leave
Quick apply

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Principal Engineer - Go-To-Market

Intercom -
Dublin, County Dublin

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Job details

Benefits

Work from home

Qualifications

Computer Science
Sales
System design
Bachelor's degree
AI
Marketing

Full job description

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.

Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.

What's the opportunity?

You will be responsible for architecting and delivering a high-scale, AI-native platform that transforms our Go-To-Market operations. By collaborating with data science, infrastructure, and GTM teams, you will execute a "build and buy" strategy to replace our legacy SaaS toolchains and manual heuristics with bespoke AI agents and automated workflows. This role demands a blend of technical leadership and operational rigor, transitioning incubated projects into production-ready solutions while maintaining excellence through robust monitoring, metrics, and support. Ultimately, you will build mission-critical tools that our top GTM operatives rely on to achieve their strategic goals.

Learn more about our engineering culture at intercom.engineering

What will I be doing?

As a Principal Engineer you will:

Mix build and buy approaches to architect the next-generation GTM platform.
Replace a sprawling last-gen SaaS software toolchain with sharp, bespoke tooling.
Contribute to our technical architecture as we grow, ensuring long-term scalability.
Replace manual, heuristic-based processes with custom-built agents.
Scale up and scale out solutions incubated by our GTM labs team.
Contribute to all phases of software development, including ideation, prototyping, design, and implementation. (This role has a mix of both hands-on development as well as lead/architecture work.)
Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems.
Build to a standard that our top GTM operatives can rely on your solutions for goal attainment.
Raise the bar for technical standards, performance, reliability, and operational excellence.
Foster and drive operational excellence with metrics, monitoring, and smart on-call and support.
Provide assessments of project progress, risks, and challenges to engineering leadership to help guide resource allocation and prioritization.

What skills do I need?

8–10 years of experience building high-quality products used to achieve key business objectives.
Significant, demonstrated impact that your work has had on the product and/or the teams.
Hands-on expert executor with experience guiding and leading small teams.
Strong product, data, and technical fundamentals and good systems design skills.
Experience in setting technical strategy while remaining practical.
Strong understanding of software engineering fundamentals and the full development lifecycle.
Experience running critical systems migrations (essential for replacing that "last-gen" toolchain).
Fluency with Claude Code, Jules, Codex, and similar AI-powered developer tools.
BSc in AI, Computer Science, Data Science, Maths, Statistics, or a related field.

Ideal if you also have:

Built and deployed AI-native products with a strong AI/ML background.
Experience running high-availability, high-quality platforms at real scale.
Experience building software specifically for Sales, Marketing, or Customer Success.

Policies

Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.

Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

Apply Now

Refine Your Search

principal software engineer jobs in ballymount, d

Principal Engineer - Go-To-Market

Principal HV Design Engineer

Principal BMS Engineer - Dublin

Technical Partner

Quantitative Development - DevOps Engineer

Principal Engineer, Design Verification Engineering

Principal Engineer, Grid Insights Lead

Staff Security Software Engineer

Principal Civil Engineer – HV Substations

Principal Structural Engineer – HV Substations

AI Software Architect – Dublin, Ireland (Hybrid)

Principal Software Engineer - Red Hat’s OpenShift Container Platform, Storage (EMEA)

Lead DevOps Engineer

Senior Data Analytics Engineer

Software Engineer (React)

Head of Architecture and Engineering Operations

Senior Product Engineer - Pricing & Packaging

Principal Geotechnical Engineer

Principal Engineer, Web Platform – Team Web

Senior Systems Engineer

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