Find ai & data data governance senior manager Jobs in dublin, d

Errors Manager
Monzo —Dublin, County Dublin
- €54,700–€66,690 a year
- Hybrid work
- Analysis skills
- Communication skills
- Banking
- Annual leave
Risk Assurance Manager
Monzo —Dublin, County Dublin
- €68,000–€83,000 a year
- Hybrid work
- Google Suite
- Data analysis skills
- SQL
- Annual leave
Head of Digital Product
Irish Life Financial Services Limited —Dublin, County Dublin
- Full-time
- Hybrid work
- Presentation skills
- Product management
- Agile
Internal Mobility Advisor (12 Month FTC)
Advanced Micro Devices, Inc —Dublin, County Dublin
- Recruiting
- Communication skills
AI Engineering Manager
Flutter Entertainment —Dublin, County Dublin
- System design
- Master's degree
- AWS
Global IT Operations Manager
Muck Rack —Dublin, County Dublin
- €52,000–€92,000 a year
- Remote
- Analysis skills
- IT
- Leadership
- Annual leave
- Employee assistance program
Quick apply
Senior Manager, Operational Excellence, Global Financial Services
West Pharmaceutical Services —Dublin, County Dublin
- ERP systems
- Microsoft Office
- Finance
Director, Trustee & Depositary Group Manager
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Agile
- Leadership
FS Business Consulting - Strategy and Operations Transformation - Manager - Dublin
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
- Gym membership
Director, Impact Engineering
ServiceNow —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Engineering
- Master's degree
- AI
Quick apply
GRC & Client Assurance Manager
beqom —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Leadership
- Banking
Quick apply
1d
UKI Technology Consulting - Enterprise Solution Architect Manager/Senior Manager
EY —DUBLIN 2, County Dublin
- Hybrid work
- Azure
- Oracle
- Master's degree
- Gym membership
UKI Business Consulting - Capital Projects - Infrastructure Controls Specialist, All Levels
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Analysis skills
- Gym membership
Sr. Technical Project Manager
iCIMS Talent Acquisition —DUBLIN 2, County Dublin
- Azure
- Master's degree
- AWS
- Annual leave
- Life insurance
Senior Developer, Agentic AI Engineering
Workday —Dublin, County Dublin
- €86,400–€129,600 a year
- Full-time
- Computer Science
- Java
- Master's degree
Risk Management Consulting - Infrastructure & Capital Projects
Accenture —Dublin, County Dublin
- Full-time
- Communication skills
- Analytics
Payments - Product Delivery Manager - Vice President - Dublin
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- SQL
- Project management
- Product management
Program Manager
MongoDB —Dublin, County Dublin
- Hybrid work
- Azure
- Salesforce
- ERP systems
1d
FS Technology Consulting - Tech Strategy Consultant - Consultant / Senior Consultant - Dublin
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- Business development
- Gym membership
Customer and Business Transformation - Insurance Sector - Senior Manager
PwC —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Presentation skills

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Errors Manager

Monzo -
Dublin, County Dublin

Apply Now

Job details

€54,700–€66,690 a year

Benefits

Annual leave

Qualifications

CPC Card
Analysis skills
Root cause analysis
Communication skills
Banking

Full job description

We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Dublin | €54,700 - €66,690 + Incentive Awards tied to your performance ➕ benefits | Hear from the team ✨

About the role:

We are looking for an Errors Manager to lead the identification, management, and remediation of errors across Monzo Bank Europe (MBEU).

This is a key role within the Risk & Controls function, ensuring that customer-impacting and operational errors are managed effectively, remediated promptly, and prevented from recurring — in line with Central Bank of Ireland (CBI) expectations and the Consumer Protection Code.

You will play a critical role in protecting customers, strengthening our control environment, and ensuring we operate with transparency, accountability, and high standards of governance. You'll work closely with teams such as Customer Operations, Finance, Product, Engineering and be a trusted advisor on error management and customer outcomes.

You'll play a key role in...

Error Identification & Management

Own and maintain a comprehensive Errors Log, ensuring all errors are captured, classified, and tracked consistently
Define and implement a clear error taxonomy (type, severity, customer impact, root cause)
Ensure timely identification and escalation of material errors

Correction & Customer Redress

Ensure all errors are corrected without delay, in line with regulatory expectations
Coordinate customer remediation, including refunds and compensation (with interest where applicable)
Oversee clear and transparent customer communications

Regulatory Compliance (CBI / CPC)

Ensure compliance with the Consumer Protection Code and other applicable CBI requirements
Assess and manage regulatory reporting obligations (including notification of material errors to the CBI where required)
Maintain a strong audit trail and evidence base for all error handling activities

Root Cause Analysis & Prevention

Lead root cause analysis (RCA) to identify underlying issues
Distinguish between isolated incidents and systemic failures
Partner with business, product, and engineering teams to implement control improvements and prevent recurrence

Governance & Reporting

Provide regular reporting to senior management and governance forums (e.g. ERC, Conduct Committees)
Track key metrics such as error volumes and trends, customer impact, time to defect and remediate, repeat errors

Incident Management & Operational Resilience Support

Support the Operational Resilience Manager in managing incidents with customer or financial impact
Ensure alignment between incident and error management, including tracking and remediation
Contribute to incident reporting and post-incident reviews, feeding learnings into control improvements

We’d love to hear from you if have…

Experience in error management, operational risk, or a similar function within banking or digital banking
Strong understanding of CBI regulatory expectations and the Consumer Protection Code
Proven experience managing customer remediation and redress processes
Strong analytical skills, with experience in root cause analysis and control design
Ability to operate in a fast-paced, evolving environment
Excellent communication skills — able to engage with both operational teams and senior stakeholders
Experience working with data, reporting, and dashboards
Experience in a digital bank / fintech environment
Exposure to incident management and operational resilience frameworks
You’re excited about helping Monzo scale in a compliant, thoughtful and controlled way
You are a self-starter, and able to work independently and make prioritisation decisions

What’s in it for you

€54,700 - €66,690 + Incentive Awards tied to your performance

This role will have a hybrid working model, based in our Dublin office 2 - 3 days a week

We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team

Annual Leave - 34 days including public holidays (24 holiday days + 10 public holidays)

€1,200 learning budget each year to use on books, training courses and conferences

Private healthcare scheme

Pension scheme: the minimum contribution is 4% and Monzo matches any additional contributions that you make up to a maximum of 6%

Wellbeing benefits: financial education, women’s and men’s health support, mental health benefits, including coaching and counselling

The application journey has 3 key steps

30 min call with the Recruiter
30 min call with the Hiring Manager
2 hours of technical and behavioural interviews

This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.

#LI-MOS1

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage

Apply Now

Refine Your Search

ai & data data governance senior manager jobs in dublin, d

Errors Manager

Risk Assurance Manager

Head of Digital Product

Internal Mobility Advisor (12 Month FTC)

AI Engineering Manager

Global IT Operations Manager

Senior Manager, Operational Excellence, Global Financial Services

Director, Trustee & Depositary Group Manager

FS Business Consulting - Strategy and Operations Transformation - Manager - Dublin

Director, Impact Engineering

GRC & Client Assurance Manager

UKI Technology Consulting - Enterprise Solution Architect Manager/Senior Manager

UKI Business Consulting - Capital Projects - Infrastructure Controls Specialist, All Levels

Sr. Technical Project Manager

Senior Developer, Agentic AI Engineering

Risk Management Consulting - Infrastructure & Capital Projects

Payments - Product Delivery Manager - Vice President - Dublin

Program Manager

FS Technology Consulting - Tech Strategy Consultant - Consultant / Senior Consultant - Dublin

Customer and Business Transformation - Insurance Sector - Senior Manager

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