Find Data technician Jobs in Dublin, D

Warranty Controller
Harris Group —DUBLIN 12, County Dublin
- Full-time
- Microsoft Excel
- Customer service
- Data analysis skills
- Annual leave
- Employee assistance program
Quick apply
Service Technician
Cully Automation —Leixlip, County Kildare
- Full-time
- English
- No degree
- Sick pay
Senior Associate - QC Technical Services
Amgen —Dún Laoghaire, County Dublin
- €52,756.95–€71,377.05 a year
- Bachelor's degree
8d
Material Handler
Curtiss-Wright —Dublin, County Dublin
- €29,000–€41,800 a year
- Full-time
- Employee stock purchase plan
- Annual leave
Assistant Accountant (Maternity Cover)
EverPower Limited —Citywest, County Dublin
- From €36,000 a year
- Full-time
- Microsoft Excel
- English
- Project management
- Sick pay
Quick apply
Field Service Technician
Endress+Hauser Ireland —Kill, County Kildare
- Full-time
- Customer service
- Continuous improvement
- In-person
BIM Technician x 4
Winthrop Technologies —Ballymount Great, County Dublin
- Full-time
- Hybrid work
- AutoCAD
- Engineering
- Bachelor's degree
Quick apply
Test Lab Senior Manager
Johnson Controls —Dublin, County Dublin
- Full-time
- English
- Microsoft Office
- Supervising experience
Staff Datacenter Engineer, Architectural Technical Lead
Google —Dublin, County Dublin
- Full-time
- Master's degree
- Bachelor's degree
- No degree
Vehicle Technician / Mechanic
Charles Hurst Dublin —Dublin, County Dublin
- Up to €65,000 a year
- No degree
- Annual leave
- Gym membership
Quick apply
12h
Receptionist
Regional Electrical Maintenance Ltd. —Ashbourne, County Meath
- €30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
6d
Data Center Facility Manager
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Electrical Engineering
Building Technician
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- Carpentry
- Leaving certificate
- No degree
Quick apply
9d
EMEA Cabling Quality Mgr, Global Cabling Quality
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Electrical Engineering
15h
Senior Workplace Health and Safety Manager, Customer Fulfilment (UK)
Amazon Ireland Support Services Limited - A94 —Dublin, County Dublin
- Full-time
- English
- In-person
Senior Technician, PSO
Sirius XM —Dublin, County Dublin
- Weekend availability
- Remote
- Google Suite
- Presentation skills
- Organisational skills
2d
Asset Management - Airfield Technician
DAA —Dublin, County Dublin
- 12 hour shift
- System design
- Maintenance
- Microsoft Office
Maintenance & Calibration Lead
Mallinckrodt —Dublin, County Dublin
- Full-time
- Manufacturing
- Leadership
- Communication skills
ESS Maintenance Engineer
ESS LTD —Swords, County Dublin
- €70,000–€80,000 a year
- No degree
- Communication skills
- Mechanical knowledge
Quick apply
Senior Technician, PSO
Adswizz —Dublin, County Dublin
- Weekend availability
- Google Suite
- Presentation skills
- Organisational skills
2d

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Warranty Controller

Harris Group
DUBLIN 12, County Dublin

Quick apply

Job details

Full-time

Benefits

Additional leave
Bike to work scheme
Annual leave
Company pension
Employee assistance program
On-site parking

Qualifications

Microsoft Excel
Customer service
Data analysis skills
Microsoft Office
Communication skills
Time management

Full job description

About us

Harris Group is a long-established distributor of commercial vehicles, spare parts and aftersales services within Ireland and the UK.

We distribute globally recognised vehicle brands and are a leader in the growing and ever evolving EV space including Light Commercial Vehicles, buses and coaches.

Due to continued growth, we have a fantastic opportunity for a Warranty Controller to join our Aftersales Team.

Job purpose

The Warranty Controller is responsible for managing and overseeing the warranty claims process for vehicles or automotive components. To ensure that warranty claims are processed accurately and efficiently, and that customers receive appropriate reimbursement or repairs for covered issues.

The Role

Key Responsibilities and Accountabilities

1. Warranty Claim Processing: Review warranty claims submitted by customers, dealerships, or service centres to determine if they meet the warranty guidelines and requirements. Verify the accuracy and completeness of claim information, including documentation, repair orders, and supporting evidence.

2. Warranty Policy Compliance: Ensure that warranty claims comply with the manufacturer's warranty policies and guidelines. Verify that repairs or replacements are eligible for warranty coverage based on the vehicle's warranty terms, mileage limitations, and timeframes.

3. Investigation and Analysis: Investigate and analyse warranty claims to determine the root cause of issues and identify any potential fraud or misuse. Collaborate with technicians, service advisors, and other stakeholders to gather relevant information and evidence for claim evaluation.

4. Documentation and Record-keeping: Maintain detailed records of warranty claims, including claim numbers, dates, and status updates. Ensure that all necessary documentation, such as repair orders, invoices, and parts receipts, are properly filed and organized for reference and audit purposes.

5. Communication and Coordination: Liaise with customers, dealerships, and service centres to gather additional information, clarify claim details, and provide updates on claim status. Coordinate with internal teams, such as the technical team, service department, parts department, finance department and UK aftersales team to facilitate the warranty claims process smoothly.

6. Reimbursement and Settlement: Calculate reimbursement amounts based on approved warranty claims. Process payments or credit adjustments to customers, dealerships, or service centres promptly and accurately. Monitor payment schedules and ensure timely settlements.

7. Reporting and Analysis: Generate reports and analyse warranty claim data to identify trends, recurring issues, and potential improvements. Provide insights and recommendations to management regarding warranty policies, claim procedures, and customer satisfaction.

8. Warranty Policy Updates: Stay updated with changes in warranty policies, industry regulations, and manufacturer requirements. Communicate any updates or revisions to the relevant stakeholders and ensure adherence to the revised policies.

The Person

Essential Knowledge, Skills and Experience

- 3+ years in a Warranty Controller position required.

- Strong knowledge of warranty policies, procedures, and automotive industry practices.

- Technician qualification and experience desirable.

- Familiarity with warranty terms, conditions, and coverage criteria.

- Attention to detail and excellent data analysis skills.

- Proficiency in using warranty management systems and software.

- Strong MS office skills, particularly Excel.

- Effective communication and interpersonal skills.

- Ability to work collaboratively with cross-functional teams.

- Problem-solving and decision-making abilities.

- Organisational and time management skills.

- Understanding of automotive components and systems.

- Demonstrated ability to multitask and perform under pressure.

- Knowledge of customer service principles and strong focus on positive customer experience.

Benefits:

Competitive salary

25 days annual leave

5% Matched Contribution Pension

Employee Assistance Programme.

Cycle to Work Scheme

Benefits:

Additional leave
Bike to work scheme
Company pension
Employee assistance program
On-site parking

Experience:

Warranty : 3 years (required)

Work authorisation:

Ireland (required)

Work Location: In person

Quick apply

Refine Your Search

data technician jobs in dublin, d

Warranty Controller

Service Technician

Senior Associate - QC Technical Services

Material Handler

Assistant Accountant (Maternity Cover)

Field Service Technician

BIM Technician x 4

Test Lab Senior Manager

Staff Datacenter Engineer, Architectural Technical Lead

Vehicle Technician / Mechanic

Receptionist

Data Center Facility Manager

Building Technician

EMEA Cabling Quality Mgr, Global Cabling Quality

Senior Workplace Health and Safety Manager, Customer Fulfilment (UK)

Senior Technician, PSO

Asset Management - Airfield Technician

Maintenance & Calibration Lead

ESS Maintenance Engineer

Senior Technician, PSO

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