Find sap technical support Jobs in dublin, d

Customer Support Specialist, eShop (Channel Operations)
Analog Devices —Glasnevin, County Dublin
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SAP S/4HANA Finance Consultant | Senior Manager | Technology Consulting | Advisory
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EY —DUBLIN 2, County Dublin
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West Pharmaceutical Services —Dublin, County Dublin
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SAP Extended Warehouse Management (EWM) Lead
Accenture —Dublin, County Dublin
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EY —DUBLIN 2, County Dublin
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Financial Planning Application Lead, SAP
Glanbia Foods —Citywest, County Dublin
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Principal Biostatistician (Biomarker Analyst -EMEA and US BASED)
サイネオス・ヘルス —Dublin, County Dublin
- English
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Director of Quality Assurance
Henry Schein Ireland —Dublin, County Dublin
- Full-time
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Administrator
Mercury Engineering —Dublin, County Dublin
- No degree
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MPS (Maintenance, Planner, Scheduler)
CEC —Leixlip, County Kildare
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Quick apply
Digital Developer (Full Stack)
Glen Dimplex Europe Holdings Ltd —Cloghran, County Dublin
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Quick apply
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Staff Business Systems Analyst - ServiceNow
PlayStation Global —Dublin, County Dublin
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OTC Analyst
BioMarin —Dublin, County Dublin
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SAP Solution Architect - Senior Manager/Director - Technology Consulting - Advisory
PwC —Dublin, County Dublin
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Senior Specialist Purchasing
Exyte GmbH —Leixlip, County Kildare
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Grifols Worldwide Op Ltd —Dublin, County Dublin
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VacancyTitle: Accounts Assistant
Nicholas O'Dwyer —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Microsoft Office
- Annual leave
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VacancyTitle: Material Planner
Pilgrim’s Europe —Dublin, County Dublin
- Full-time
- Microsoft Excel
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3d

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Customer Support Specialist, eShop (Channel Operations)

Analog Devices -
Glasnevin, County Dublin

Apply Now

Job details

Full-time
23 hours ago

Qualifications

Microsoft Excel
Microsoft Outlook
Order management system
SAP
E-commerce
Communication skills

Full job description

About Analog Devices

Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, AI, and software technologies into solutions that combat climate change, reliably connect humans and the world, and help drive advancements in automation and robotics, mobility, healthcare, energy and data centers. With revenue of more than $11 billion in FY25, ADI ensures today's innovators stay Ahead of What's Possible. Learn more at www.analog.com and on LinkedIn and X .

Customer Support Specialist, eShop (Channel Operations)

Description:

ADI’s Channel Operations team is seeking a customer-focused, process-driven Customer Support Specialist to deliver best-in-class service for eShop customers. In this role, you will manage customer inquiries and cases end-to-end, partner with internal teams to resolve order and account issues, and help improve self-service capabilities to create a seamless customer experience across ordering, returns, and related transactions.

Key Responsibilities Include:

Own eShop customer service inquiries across email and case channels.
Monitor, prioritize, and close customer cases within defined service-level agreements (SLAs).
Support live chat inquiries from eShop customers, ensuring timely, accurate responses.
Research, troubleshoot, and resolve order management issues (e.g., order status, pricing, shipping, invoicing) by partnering with cross-functional teams.
Initiate and process customer returns (RMA) and support NDA workflows as required.
Contribute to and help implement self-service processes and knowledge content to improve ease of doing business for customers.
Drive performance against customer service goals (quality, responsiveness, case resolution) and identify opportunities for continuous improvement.

Qualifications of ADI’s Customer Operations Specialist:

Strong attention to detail with a solutions-oriented mindset; excellent interpersonal, written, and verbal communication skills.
Proficiency with Microsoft 365 (Outlook, Excel, Teams) and comfort working in data-driven, process-based environments.
Prior experience in customer support, order management, or case management (eCommerce and/or B2B environment a plus).
Experience with SAP and Model N is preferred.

Required Travel: No

Shift Type: 1st Shift/Day

For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position – except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) – may have to go through an export licensing review process.

Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group.

Job Req Type: Experienced

Required Travel: Yes, 10% of the time

Shift Type: 1st Shift/Days

Apply Now

Refine Your Search

sap technical support jobs in dublin, d

Customer Support Specialist, eShop (Channel Operations)

SAP S/4HANA Finance Consultant | Senior Manager | Technology Consulting | Advisory

SAP Order to Cash Lead | Senior Manager/Director | Technology Consulting | Advisory

UKI Technology Consulting - SAP Materials Management - Manager / Senior Manager 1

Procurement Services Programs Specialist

SAP Extended Warehouse Management (EWM) Lead

UKI Technology Consulting - SAP Materials Management - Manager / Senior Manager

Financial Planning Application Lead, SAP

Principal Biostatistician (Biomarker Analyst -EMEA and US BASED)

Director of Quality Assurance

Administrator

MPS (Maintenance, Planner, Scheduler)

Digital Developer (Full Stack)

Staff Business Systems Analyst - ServiceNow

OTC Analyst

SAP Solution Architect - Senior Manager/Director - Technology Consulting - Advisory

Senior Specialist Purchasing

QC Microbiologist

VacancyTitle: Accounts Assistant

VacancyTitle: Material Planner

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