Find Sap technical support Jobs in Dublin, D

Customer Support Specialist, eShop (Channel Operations)
Analog Devices —Glasnevin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Communication skills
15h
UKI Business Consulting - Finance Transformation, Business Planning Reporting & Analytics, Manager
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Oracle
- Master's degree
- Analysis skills
- Gym membership
SAP EWM Consultant
Accenture —Dublin, County Dublin
- Full-time
- System design
- Bachelor's degree
- Business
Business Intelligence Graduate
Glen Dimplex Europe Holdings Ltd —Cloghran, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Computer Science
- SQL
Quick apply
13h
CMMS Administrator
Takeda Pharmaceutical —Dublin, County Dublin
- €57,800–€79,420 a year
- Full-time
- Computer Science
- Engineering
- Administrative experience
- Fuel card
- Employee assistance program
14d
CRM Developer
Glen Dimplex Europe Holdings Ltd —Cloghran, County Dublin
- Full-time
- Azure
- Microsoft Outlook
- Computer Science
Quick apply
13h
Senior Analyst, IT Audit
West Pharmaceutical Services —Dublin, County Dublin
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- ERP systems
- Annual leave
SAP Extended Warehouse Management (EWM) Lead
Accenture —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Business
- Communication skills
UKI Technology Consulting - SAP Materials Management - Manager / Senior Manager
EY —DUBLIN 2, County Dublin
- Hybrid work
- Computer Science
- Master's degree
- Project management
- Gym membership
OTC Analyst
BioMarin —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Finance
QC Microbiologist
Grifols Worldwide Op Ltd —Dublin, County Dublin
- Full-time
- English
- Bachelor's degree
- Communication skills
Field Service Engineer
ASM International —Lucan, County Dublin
- Full-time
- Customer service
- English
- Microsoft Office
SAP S/4 Functional Integration Lead - Ireland
Infosys —Dublin, County Dublin
- Continuous improvement
- Leadership
- Communication skills
Sr. Scientist, Analytical R&D
MSD —Dunboyne, County Meath
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Manufacturing
10d
Senior Procurement Manager
Johnson Controls —Dublin, County Dublin
- Full-time
- Engineering
- ERP systems
- Bachelor's degree
FICO Business Analyst
Uniphar PLC —DUBLIN 24, County Dublin
- Full-time
- Communication skills
Quick apply
Senior Internal Auditor, Technology - Dublin or Amsterdam
CRH Group Services Ltd. —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Computer Science
- Analysis skills
Quick apply
Commercial & Finance Coordinator
Airbus International Services Designated Activity Company —Dublin, County Dublin
- Full-time
- Google Suite
- Microsoft Excel
- Microsoft Office
FS Technology Consulting - Finance Technical Delivery Lead- Manager/Senior Manager - Dublin
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Oracle
- Computer Science
- Master's degree
- Gym membership
Retail Finance Systems SME
Primark —Dublin, County Dublin
- Microsoft Excel
- Oracle
- ERP systems

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Customer Support Specialist, eShop (Channel Operations)

Analog Devices -
Glasnevin, County Dublin

Apply Now

Job details

Full-time
15 hours ago

Qualifications

Microsoft Excel
Microsoft Outlook
Order management system
SAP
E-commerce
Communication skills

Full job description

About Analog Devices

Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, AI, and software technologies into solutions that combat climate change, reliably connect humans and the world, and help drive advancements in automation and robotics, mobility, healthcare, energy and data centers. With revenue of more than $11 billion in FY25, ADI ensures today's innovators stay Ahead of What's Possible. Learn more at www.analog.com and on LinkedIn and X .

Customer Support Specialist, eShop (Channel Operations)

Description:

ADI’s Channel Operations team is seeking a customer-focused, process-driven Customer Support Specialist to deliver best-in-class service for eShop customers. In this role, you will manage customer inquiries and cases end-to-end, partner with internal teams to resolve order and account issues, and help improve self-service capabilities to create a seamless customer experience across ordering, returns, and related transactions.

Key Responsibilities Include:

Own eShop customer service inquiries across email and case channels.
Monitor, prioritize, and close customer cases within defined service-level agreements (SLAs).
Support live chat inquiries from eShop customers, ensuring timely, accurate responses.
Research, troubleshoot, and resolve order management issues (e.g., order status, pricing, shipping, invoicing) by partnering with cross-functional teams.
Initiate and process customer returns (RMA) and support NDA workflows as required.
Contribute to and help implement self-service processes and knowledge content to improve ease of doing business for customers.
Drive performance against customer service goals (quality, responsiveness, case resolution) and identify opportunities for continuous improvement.

Qualifications of ADI’s Customer Operations Specialist:

Strong attention to detail with a solutions-oriented mindset; excellent interpersonal, written, and verbal communication skills.
Proficiency with Microsoft 365 (Outlook, Excel, Teams) and comfort working in data-driven, process-based environments.
Prior experience in customer support, order management, or case management (eCommerce and/or B2B environment a plus).
Experience with SAP and Model N is preferred.

Required Travel: No

Shift Type: 1st Shift/Day

For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position – except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) – may have to go through an export licensing review process.

Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group.

Job Req Type: Experienced

Required Travel: Yes, 10% of the time

Shift Type: 1st Shift/Days

Apply Now

Refine Your Search

sap technical support jobs in dublin, d

Customer Support Specialist, eShop (Channel Operations)

UKI Business Consulting - Finance Transformation, Business Planning Reporting & Analytics, Manager

SAP EWM Consultant

Business Intelligence Graduate

CMMS Administrator

CRM Developer

Senior Analyst, IT Audit

SAP Extended Warehouse Management (EWM) Lead

UKI Technology Consulting - SAP Materials Management - Manager / Senior Manager

OTC Analyst

QC Microbiologist

Field Service Engineer

SAP S/4 Functional Integration Lead - Ireland

Sr. Scientist, Analytical R&D

Senior Procurement Manager

FICO Business Analyst

Senior Internal Auditor, Technology - Dublin or Amsterdam

Commercial & Finance Coordinator

FS Technology Consulting - Finance Technical Delivery Lead- Manager/Senior Manager - Dublin

Retail Finance Systems SME

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