Find Sap technical support Jobs in Dublin, D

Customer Support Specialist, eShop (Channel Operations)
Analog Devices —Glasnevin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Communication skills
5h
Director of Quality Assurance
Henry Schein Ireland —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Administrator
Mercury Engineering —Dublin, County Dublin
- No degree
- Organisational skills
- Communication skills
MPS (Maintenance, Planner, Scheduler)
CEC —Leixlip, County Kildare
- Full-time
- Manufacturing
- Communication skills
Quick apply
Staff Business Systems Analyst - ServiceNow
PlayStation Global —Dublin, County Dublin
- Agile
- AI
- SDLC
Quick apply
OTC Analyst
BioMarin —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Finance
SAP Solution Architect - Senior Manager/Director - Technology Consulting - Advisory
PwC —Dublin, County Dublin
- Full-time
Senior Specialist Purchasing
Exyte GmbH —Leixlip, County Kildare
- Construction
- Negotiation
QC Microbiologist
Grifols Worldwide Op Ltd —Dublin, County Dublin
- Full-time
- English
- Bachelor's degree
- Communication skills
VacancyTitle: Accounts Assistant
Nicholas O'Dwyer —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Microsoft Office
- Annual leave
- Employee assistance program
Senior Manager –Technical Accounting, Risk and Compliance (TEMPORARY)
BioMarin —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Finance
UKI Technology Consulting - SAP Project Manager / Senior Manager
EY —DUBLIN 2, County Dublin
- Hybrid work
- Computer Science
- Master's degree
- Project management
- Gym membership
Commercial & Finance Coordinator
Airbus International Services Designated Activity Company —Dublin, County Dublin
- Full-time
- Google Suite
- Microsoft Excel
- Microsoft Office
VacancyTitle: Material Planner
Pilgrim’s Europe —Dublin, County Dublin
- Full-time
- Microsoft Excel
- ERP systems
- Master's degree
2d
Field Service Engineer
ASM International —Lucan, County Dublin
- Full-time
- Customer service
- English
- Microsoft Office
Digital Developer (Full Stack)
Glen Dimplex Europe Holdings Ltd —Cloghran, County Dublin
- Full-time
- Azure
- AWS
- Analysis skills
Quick apply
4h
SAP S/4 Functional Integration Lead - Ireland
Infosys —Dublin, County Dublin
- Continuous improvement
- Leadership
- Communication skills
Sr. Scientist, Analytical R&D
MSD —Dunboyne, County Meath
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Manufacturing
10d
Senior Procurement Manager
Johnson Controls —Dublin, County Dublin
- Full-time
- Engineering
- ERP systems
- Bachelor's degree
FICO Business Analyst
Uniphar PLC —DUBLIN 24, County Dublin
- Full-time
- Communication skills
Quick apply

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Customer Support Specialist, eShop (Channel Operations)

Analog Devices -
Glasnevin, County Dublin

Apply Now

Job details

Full-time
5 hours ago

Qualifications

Microsoft Excel
Microsoft Outlook
Order management system
SAP
E-commerce
Communication skills

Full job description

About Analog Devices

Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, AI, and software technologies into solutions that combat climate change, reliably connect humans and the world, and help drive advancements in automation and robotics, mobility, healthcare, energy and data centers. With revenue of more than $11 billion in FY25, ADI ensures today's innovators stay Ahead of What's Possible. Learn more at www.analog.com and on LinkedIn and X .

Customer Support Specialist, eShop (Channel Operations)

Description:

ADI’s Channel Operations team is seeking a customer-focused, process-driven Customer Support Specialist to deliver best-in-class service for eShop customers. In this role, you will manage customer inquiries and cases end-to-end, partner with internal teams to resolve order and account issues, and help improve self-service capabilities to create a seamless customer experience across ordering, returns, and related transactions.

Key Responsibilities Include:

Own eShop customer service inquiries across email and case channels.
Monitor, prioritize, and close customer cases within defined service-level agreements (SLAs).
Support live chat inquiries from eShop customers, ensuring timely, accurate responses.
Research, troubleshoot, and resolve order management issues (e.g., order status, pricing, shipping, invoicing) by partnering with cross-functional teams.
Initiate and process customer returns (RMA) and support NDA workflows as required.
Contribute to and help implement self-service processes and knowledge content to improve ease of doing business for customers.
Drive performance against customer service goals (quality, responsiveness, case resolution) and identify opportunities for continuous improvement.

Qualifications of ADI’s Customer Operations Specialist:

Strong attention to detail with a solutions-oriented mindset; excellent interpersonal, written, and verbal communication skills.
Proficiency with Microsoft 365 (Outlook, Excel, Teams) and comfort working in data-driven, process-based environments.
Prior experience in customer support, order management, or case management (eCommerce and/or B2B environment a plus).
Experience with SAP and Model N is preferred.

Required Travel: No

Shift Type: 1st Shift/Day

For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position – except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) – may have to go through an export licensing review process.

Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group.

Job Req Type: Experienced

Required Travel: Yes, 10% of the time

Shift Type: 1st Shift/Days

Apply Now

Refine Your Search

sap technical support jobs in dublin, d

Customer Support Specialist, eShop (Channel Operations)

Director of Quality Assurance

Administrator

MPS (Maintenance, Planner, Scheduler)

Staff Business Systems Analyst - ServiceNow

OTC Analyst

SAP Solution Architect - Senior Manager/Director - Technology Consulting - Advisory

Senior Specialist Purchasing

QC Microbiologist

VacancyTitle: Accounts Assistant

Senior Manager –Technical Accounting, Risk and Compliance (TEMPORARY)

UKI Technology Consulting - SAP Project Manager / Senior Manager

Commercial & Finance Coordinator

VacancyTitle: Material Planner

Field Service Engineer

Digital Developer (Full Stack)

SAP S/4 Functional Integration Lead - Ireland

Sr. Scientist, Analytical R&D

Senior Procurement Manager

FICO Business Analyst

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